Bowmans Appliance Repair logo

Bowmans Appliance Repair

Appliance repair service · Placerville, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%61+14.8Value 14%93+13.2Replies to reviews 7%22+1.6Craft & service penalty97−0.3Momentum penalty61−3.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 17 microwave repair servicesPosition by Experts Score among all companies we track in this category. · better than 19%
4.8 ★★★★★ 53 Google reviews · 2 photos
92%five-star reviews
4.25★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Bowmans Appliance Repair at a glance

Google reviewers rate the service 4.8 out of 5 based on 53 reviews. Customers frequently cite punctuality, professional communication, transparent pricing, and accurate diagnostics for appliances like refrigerators, ovens, and washing machines. One recurring criticism involves a misdiagnosis that led to unnecessary part replacements, while another mentions difficulty reaching the business by phone.

  • Google rating: 4.8 out of 5 from 53 reviews (92% five-star).
  • Reviews on this page: 53 Google reviews (48 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Microwave Repair Service serving Placerville, California.

Data from Google, last updated November 2, 2026.

Score profile vs other microwave repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction76Reliability61Craft & service97Value93Momentum61Replies to reviews22Satisfaction: 76 (median 87)Reliability: 61 (median 84)Craft & service: 97 (median 97)Value: 93 (median 100)Momentum: 61 (median 100)Replies to reviews: 22 (median 50)
Bowmans Appliance RepairMicrowave Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bowmans Appliance Repair: 76/100 on this factor. Category median: 87.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bowmans Appliance Repair: 61/100 on this factor. Category median: 84.B
61
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bowmans Appliance Repair: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bowmans Appliance Repair: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bowmans Appliance Repair: 61/100 on this factor. Category median: 100.B
61
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bowmans Appliance Repair: 22/100 on this factor. Category median: 50.D
22

Bar = this company · dark tick = category median.

Star ratings

53 Google reviews we collected

  • 5 stars4992%
  • 4 stars24%
  • 3 stars00%
  • 2 stars12%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 48 written reviews

  • Praise11299%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2724%
  • Speed & response2623%
  • Would recommend1816%
  • Honesty & trust1513%
  • Price & value1110%
  • Quality & results87%
  • Communication87%

What customers talk about

We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Would definitely recommend Bowmans, they were prompt, professional and knowledgeable.”
  • “The service was quick, kind, and completely transparent.”
  • “We love supporting small, family-owned businesses and highly recommend Bowman’s.”
  • “Since they don't sell appliances as well, I felt I could trust their assessment of my washer.”
  • “Their prices are transparent and fair and I highly recommend them.”
  • “Jayden did a great job diagnosing the old washing machine that I had.”
  • “They explained the process and addressed the issue.”

People customers mention

  • Alex 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bowmans Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Would definitely recommend Bowmans, they were prompt, professional and knowledgeable. Jayden did a great job diagnosing the old washing machine that I had. Company policy prevents them from being a defacto adjuster for the insurance I had (understandable) but he was able to help me navigate their requirements with excellence!

Paid $150–200Reasonable priceWashing machine repair
CharissaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve used Bowman’s twice now, and both experiences have been exceptional. The service was quick, kind, and completely transparent. It’s never easy when an invaluable appliance breaks down, but they truly made the process as smooth and stress-free as possible. We love supporting small, family-owned businesses and highly recommend Bowman’s.

Paid $100–150Reasonable priceWashing machine repairMicrowave repair

Photos

Customer reviews

4.8 ★★★★★ 53 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bruce ChampionLocal Guide · 50 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 Stars quick! response terrific and personal technician and dispatch Girl!

Craig Walker9 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Guy was really cool but could not diagnose my fridge properly and ultimately changed parts that didn't need changing. He suggested my fridge had issue best left for manufacture specialist who made the repair which wasn't what Bowman's tech said it was. It was the motherboard not drain tube clog.

Michael SweeneyLocal Guide · 59 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would definitely recommend Bowmans, they were prompt, professional and knowledgeable. Jayden did a great job diagnosing the old washing machine that I had. Company policy prevents them from being a defacto adjuster for the insurance I had (understandable) but he was able to help me navigate their requirements with excellence!

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Washing machine repair
Charissa DeLeónLocal Guide · 9 reviewsTotal number of Google reviews Charissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve used Bowman’s twice now, and both experiences have been exceptional. The service was quick, kind, and completely transparent. It’s never easy when an invaluable appliance breaks down, but they truly made the process as smooth and stress-free as possible. We love supporting small, family-owned businesses and highly recommend Bowman’s.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Washing machine repair, Microwave repair
Erik HannonLocal Guide · 14 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex came to our place to fix our dishwasher and we couldn’t have asked for a friendlier or more knowledgeable person to help us. He was quick and fun and fixed our dishwasher successfully. Thanks Alex!

Jeffery W2 reviewsTotal number of Google reviews Jeffery has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex did an amazing job. So thankful that we called Bowman’s. They are very respectful, honest, and affordable. We appreciate you fixing our oven.

Delrene T7 reviewsTotal number of Google reviews Delrene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bowman’s ease of making an appointment, prompt response, and friendly customer service was excellent! They explained the process and addressed the issue. We would hire them again.

Brittaney MillerLocal Guide · 36 reviewsTotal number of Google reviews Brittaney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and friendly service! Very knowledgeable at what they do. Definitely recommend!

David ReedLocal Guide · 226 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These people are great. Fantastic. They show up when they say they're going to and they stand behind their work. They explain everything, even when they're not sure if they're entirely certain about the solution. Honesty is a great attribute.

linda cookLocal Guide · 11 reviewsTotal number of Google reviews linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He came when they said and cleaned up everything very nicely when he was done. Our refrigerator works great now. He figured out the problem right away. Great job!

Bowmans Appliance Repair on Google Maps →

Business details