Analyzing 7,516,2227.5M ReviewsFor 21,18021.2K Experts

Experts Reviews · Company report
Boz Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Boz Towing

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 89 towing services · 5.0★ from 249 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boz Towing is better than 98% of towing services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boz Towing is better than 97% of towing services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Boz Towing is better than —% of towing services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Boz Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boz Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Boz Towing is better than —% of towing services.–
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Reviews for your job

Customers hired Boz Towing for 6 kinds of job.

Boz Towing for special vehicle towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Special vehicle towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Special vehicle towing”

SylviLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Thank you, Boz towing, for your exceptional service. The owner arrived right on time, handled my vehicle with care, and went above and beyond by referring me to a reliable mechanic and offering me a ride home. Your professionalism and kindness made a stressful situation much easier, and I truly appreciate everything you did. ---

Reasonable priceSpecial vehicle towingCar towing
Hanifat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I wish I could give him 10 stars! It was a Sunday, and while other towing companies were giving me a hard time, he came through without any hassle. He was incredibly kind and made what initially felt like a stressful situation so easy to handle. He arrived quickly, was right on time, and handled everything efficiently. Highly recommend!

Reasonable priceSpecial vehicle towingCar towing
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Boz towing did an amazing job. They came and picked up my vehicle in rush-hour traffic on the other side of town and somehow delivered the vehicle ahead of schedule.

Great priceSpecial vehicle towing
RaulLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They're the best early and on time

Special vehicle towing
Da'mil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I honestly wish I could give this gentleman more than 5 stars. He went above beyond and helped me remain calm during this stressful ordeal with my car and even acted as advisor (when it could’ve been easier to just make a quick buck) honest man and amazing customer service. If I ever need another tow (god forbid lol) ik exactly who to call.

Special vehicle towingCar towingLong distance hauling
NIK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was a great experience he was honest, polite and got the job done fast definitely would recommend

Great priceSpecial vehicle towing
Abdul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, picked me up in less than 20min.

Special vehicle towing
Jodie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had an A+ experience with Boz Towing on a Saturday evening. The tow driver was super kind, reliable, honest, responsible, and genuinely cared about my and my daughter’s well being. He made great effort to get the correct tow truck to us and arrived within 20 minutes. He offered to drive us home also (10 minutes…

Great priceSpecial vehicle towing
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

William and his coworker were very respectful, courteous they arrived earlier than I was told and completed the job in a timely and affordable manner. If I could give 10 stars. I would highly recommend there services.

Great priceBattery serviceSpecial vehicle towingLong distance hauling
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Best towing experience I’m only calling them from now on I had Terrell amazing guy

Great priceSpecial vehicle towingCar towing
VerneLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed my wife's car towed to the dealership after she had a tire blowout. I called Boz towing and needed a flatbed tow truck due to the type of vehicle my wife has. 30 minutes later Dion my tow trucker operator was there providing great customer service. I highly recommend Boz, especially if you need service quickly and at a reasonable price.

Reasonable priceSpecial vehicle towingCar towing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Car towing102—
Special vehicle towing11—
Battery service5—
Long distance hauling4—
Car lockouts2—
Local hauling2—

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