Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bright Leaf Cleaning Raleigh logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Bright Leaf Cleaning Raleigh

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 265 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bright Leaf Cleaning Raleigh is better than 96% of upholstery cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bright Leaf Cleaning Raleigh is better than 96% of upholstery cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bright Leaf Cleaning Raleigh is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bright Leaf Cleaning Raleigh is better than 97% of upholstery cleaning.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bright Leaf Cleaning Raleigh is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bright Leaf Cleaning Raleigh is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Bright Leaf Cleaning Raleigh for 5 kinds of job.

Bright Leaf Cleaning Raleigh for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$326–$469
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Moving-related cleaning”

MLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Yaneth Team did an OUTSTANDING job on our move-in deep clean. The house didn't feel like it belonged to us yet because we could still see remnants of the previous owners. It feels like a completely different space!! Shout out to the girls for working so hard to make this dream come true.

Paid $500+Reasonable priceMoving-related cleaningDeep clean
shandeep5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Opted for move out cleaning, they were really professional and made it look like the day I moved in. I Highly recommend.

Paid $250–300Reasonable priceMoving-related cleaning
Luoshu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Reserved moved-out deep clean and Yohanny did a great job! She was very nice, efficient, and thorough, and really transformed the apartment. I would recommend!

Paid $350–400Reasonable priceMoving-related cleaningDeep clean
NickiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently used Bright Leaf Cleaning to help with a move out cleaning for my rental home after moving into our new home. I also used them to do a deep clean of the bathrooms in our new home as we, unfortunately, ran out of time to complete a deep clean before move in. Both cleans were excellent, done within the…

Paid $500+Reasonable priceMoving-related cleaning
Yasha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Monse and Alexa did a wonderful job cleaning our home. They did not miss a thing and went about their work with much joy. It was truly a pleasure working with Brightleaf cleaning and will definitely use their services again!!

Paid $500+Great priceMoving-related cleaningGeneral housekeeping
SarahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a great job. We did a move out deep cleaning and it is now ready to put on the market. Thanks yall!

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Lasagna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

very thorough cleaning!!!

Reasonable priceMoving-related cleaning
Jonathan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bright Leaf Cleaning exceeded our expectations! From the moment they arrived, the team was friendly, professional, and incredibly thorough. Every details - from baseboards to behind furniture - was cleaned with care. Our home looks and feels amazing! You can tell they truly take pride in their work. We’re so…

Great priceMoving-related cleaningDeep clean
Jenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $400–450Reasonable priceMoving-related cleaning
Craig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $400–450Not sureMoving-related cleaningDeep clean

Price

$350+46% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 73%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean36$240–$471
Standard cleaning19$153–$240
Moving-related cleaning10$326–$469
General housekeeping7$183–$248
Office & workplace cleaning5—

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