Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Bright Leaf Cleaning Raleigh logo

Bright Leaf Cleaning Raleigh

House cleaning service · Raleigh, NC · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 26 upholstery cleaningPosition by Experts Score among all companies we track in this category. · better than 56%
5.0 ★★★★★ 265 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$350typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (919) 634-6052Request a call backWebsite ↗

Bright Leaf Cleaning Raleigh at a glance

Customers frequently cite thorough deep cleaning, punctuality, and efficient communication as key benefits of the service. Many note that the team handles move-in and move-out projects well, often completing work within quoted times and budgets. One low-star review criticized the lack of English proficiency among staff and questioned the authenticity of other reviews, though the vast majority of feedback remains positive regarding the quality of the cleaning.

  • Google rating: 5.0 out of 5 from 265 reviews (97% five-star).
  • Reviews on this page: 265 Google reviews (221 with written comments, 9 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: September 2, 2026.
  • Service: Upholstery Cleaner serving Raleigh, North Carolina.

Data from Google, last updated October 25, 2026.

Score profile vs other upholstery cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction96Reliability96Craft & service–Value97Momentum100Replies to reviews100Satisfaction: 96 (median 96)Reliability: 96 (median 94)Value: 97 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
Bright Leaf Cleaning RaleighUpholstery Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bright Leaf Cleaning Raleigh: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bright Leaf Cleaning Raleigh: 96/100 on this factor. Category median: 94.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bright Leaf Cleaning Raleigh: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bright Leaf Cleaning Raleigh: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bright Leaf Cleaning Raleigh: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

265 Google reviews we collected

  • 5 stars25797%
  • 4 stars73%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 221 written reviews

  • Praise382100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1325%
  • Reasonable3873%
  • Overpriced00%
  • Not sure12%
$350+46% vs typical upholstery cleaning

Middle half of what 44 customers paid ($265–$448) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results13936%
  • Staff & attitude6918%
  • Would recommend6316%
  • Speed & response5414%
  • Communication298%
  • Price & value205%
  • Honesty & trust92%

What customers talk about

We read 221 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…when I’m paying for a deep clean, and Brightleaf Cleaning completely exceeded my expectations.…”
  • “Opted for move out cleaning, they were really professional and made it look like the day I moved in.”
  • “I don’t recommend cleaning companies easily because I’m so particular about cleaning, but I would absolutely recommend Brightleaf Cleaning.”
  • “I’ve had deep cleans done before where I immediately noticed all the things that were missed, and that was absolutely not the case here.”
  • “It’s so easy to communicate with them and ask questions.”
  • “I thought the pricing was on the higher side but it was fair!”
  • “I honestly don’t think I’ve ever hired a cleaning company that did a true deep clean the way I would if I had the time to do it myself.”

People customers mention

  • Raquel 5 reviews
  • Brightleaf 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bright Leaf Cleaning Raleigh for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Both ladies does a fantastic job and they makes our house sparkling. Keep up the great work.

Paid $150–200Great priceStandard cleaningGeneral housekeeping
MLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Yaneth Team did an OUTSTANDING job on our move-in deep clean. The house didn't feel like it belonged to us yet because we could still see remnants of the previous owners. It feels like a completely different space!! Shout out to the girls for working so hard to make this dream come true.

Paid $500+Reasonable priceMoving-related cleaningDeep clean
shandeep5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Opted for move out cleaning, they were really professional and made it look like the day I moved in. I Highly recommend.

Paid $250–300Reasonable priceMoving-related cleaning
Rodnell9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I thought the pricing was on the higher side but it was fair! Yaneth’s team did so phenomenally well. I definitely highly recommend them! Thank you!!

Paid $500+Deep clean
Renee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I could almost cry I am so grateful. Bright Leaf Cleaning came in and deep cleaned my townhome, and it shines and is cleaner than the day I moved in. They worked very hard and the team was kind, thorough, and very professional. I look forward to regular cleanings with them now, and I am beyond happy with their work.

Paid $100–150Great priceDeep clean
Luoshu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Reserved moved-out deep clean and Yohanny did a great job! She was very nice, efficient, and thorough, and really transformed the apartment. I would recommend!

Paid $350–400Reasonable priceMoving-related cleaningDeep clean

Jobs customers hired them for

JobReviewsCategory typical
Deep clean36$240–$471
Standard cleaning19$153–$240
Moving-related cleaning10$326–$469
General housekeeping7$183–$248
Office & workplace cleaning5—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 265 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Casey Coleman5 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am VERY picky when it comes to how my house is cleaned, especially when I’m paying for a deep clean, and Brightleaf Cleaning completely exceeded my expectations. I honestly don’t think I’ve ever hired a cleaning company that did a true deep clean the way I would if I had the time to do it myself. The attention to detail was incredible. They moved large pieces of furniture to clean underneath and behind them, cleaned the inside of my oven, refrigerator, and microwave, wiped down all of my kitchen cabinets (including getting all those little crumbs and bits of food that somehow end up everywhere), cleaned the interior windows and window sills, and my baseboards are literally sparkling. The bathrooms look amazing, and the entire house just feels genuinely CLEAN — not just picked up and wiped down. I’ve had deep cleans done before where I immediately noticed all the things that were missed, and that was absolutely not the case here. They got the details that I normally assume I’ll have to go back and do myself. I also really appreciated that I got this level of detail without having to spend $1,000+ on a deep clean. I don’t recommend cleaning companies easily because I’m so particular about cleaning, but I would absolutely recommend Brightleaf Cleaning. They did an incredible job, and I will definitely be using them again!

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Deep clean
Response from the owner · a month ago

Hi Casey, Thank you so much for the kind review! We’re so glad to hear that our team was able to get your home feeling fresh, clean, and dust-free. We’re happy we could help with the cleaning of your home in Raleigh, and we truly appreciate you choosing Bright Leaf Cleaning. We look forward to helping you again soon! Best regards, Bright Leaf Cleaning

Kenneth6 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Both ladies does a fantastic job and they makes our house sparkling. Keep up the great work.

  • Price assessment: Great price
  • Price: $150–200
  • Services: Standard cleaning, General housekeeping
Response from the owner · 2 months ago

Hi Kenneth, We really appreciate you taking the time to share this! It makes us so happy to know that our team left your home sparkling. We’ll be sure to pass your kind words along to the ladies! Thank you for choosing Bright Leaf Cleaning! Best Regards, Bright Leaf Cleaning

Connor Poston5 reviewsTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast efficient booking and great cleaning. The house looks amazing!

  • Services: Deep clean
Response from the owner · 2 months ago

Hi Connor, Thank you so much for your kind review! We're so happy to hear that you had a great experience from booking to cleaning. It was our pleasure helping with the cleaning of your home in Holly Springs. We truly appreciate your support and look forward to helping you keep your home looking amazing! Best regards, Bright Leaf Cleaning

M JLocal Guide · 13 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yaneth Team did an OUTSTANDING job on our move-in deep clean. The house didn't feel like it belonged to us yet because we could still see remnants of the previous owners. It feels like a completely different space!! Shout out to the girls for working so hard to make this dream come true.

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Moving-related cleaning, Deep clean
Response from the owner · 2 months ago

Hi MJ, Thank you so much for your thoughtful review! We're so happy we could help make your new house feel like home. It was a pleasure helping with your move-in cleaning in Durham. We'll make sure Yaneth and the team see your kind words! They'll be so happy to hear how much you appreciated their hard work. Congratulations on your new home, and thank you for letting us be a part of such an exciting milestone! Best regards, Bright Leaf Cleaning

shandeep maheswaran5 reviewsTotal number of Google reviews shandeep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Opted for move out cleaning, they were really professional and made it look like the day I moved in. I Highly recommend.

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Moving-related cleaning
Response from the owner · 2 months ago

Hi Shandeep, Thank you so much for your wonderful review! We're thrilled to hear that our team made your home look as good as the day you moved in. It was our pleasure helping with your move-out cleaning in Raleigh. We truly appreciate your recommendation and wish you all the best in your new home! Best regards, Bright Leaf Cleaning

William Nolan4 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Bright Leaf ladies always do a wonderful job cleaning my house. They are very trustworthy and thorough. Highly recommend!

Response from the owner · 2 months ago

Hi William, Thank you so much for your kind words and recommendation! We're so happy to hear that you've had such a great experience with our team. It has been our pleasure helping with the cleaning of your home in Raleigh. We truly appreciate your trust in us and look forward to keeping your home sparkling for many more visits! Best regards, Bright Leaf Cleaning

Katie Flanagan5 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been working with the Brightleaf team over the past 9 months and love them. It is such an incredible treat to come home to a spotless home.

  • Services: Standard cleaning
Response from the owner · 2 months ago

Hello Katie, Thank you so much for your kind words! It truly means a lot to us. We're so glad we've been able to help keep your home in Pittsboro clean over the past several months. It's wonderful to hear that coming home to a spotless house has been such a treat for you. We really appreciate your trust and look forward to continuing to take care of your home! Best regards, Bright Leaf Cleaning

Josh Dishman6 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service, staff went above and beyond to ensure all the fine details were attended to. Also very fast service without compromise! Will definitely book again!

  • Services: Deep clean
Response from the owner · 3 months ago

Hello Josh, Thank you so much for your wonderful review! We're thrilled to hear that our team went above and beyond to take care of all the fine details while providing fast, high-quality service. It was our pleasure to help with the cleaning of your home in Durham, and we truly appreciate your trust in us. We look forward to cleaning for you again! Best regards, Bright Leaf Cleaning

Rodnell Stephen Batac9 reviewsTotal number of Google reviews Rodnell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I thought the pricing was on the higher side but it was fair! Yaneth’s team did so phenomenally well. I definitely highly recommend them! Thank you!!

  • Price: $500+
  • Services: Deep clean
Response from the owner · 3 months ago

Hello Rodnell, Thank you so much for your thoughtful review! We're thrilled to hear that Yaneth's team did such a phenomenal job and that you felt the service was worth it. It was our pleasure to help with the cleaning of your home in Chapel Hill, and we truly appreciate your recommendation. Thank you for choosing us, we look forward to serving you again! Best regards, Bright Leaf CLeaning

Jenny Bailey3 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciate their ability to squeeze me in on short notice and the thoroughness of the cleaning!

Response from the owner · 3 months ago

Hello Jenny, Thank you so much for your kind review! We're so glad we could accommodate you on short notice and that you were happy with the thoroughness of the cleaning. It was our pleasure to help with the cleaning of your home in Wake Forest, and we truly appreciate you choosing us. We look forward to serving you again Best regards, Bright Leaf Cleaning

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