How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%44+10.7Value 14%83+11.7Replies to reviews 7%49+3.5Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREBroadway Gas & Automotive Car Care Center
Somerville, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 1,564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Broadway Gas & Automotive Car Care Center for 8 kinds of job.
Broadway Gas & Automotive Car Care Center for auto engine diagnostic
Clear ✕All 19 Google reviews tagged “Auto engine diagnostic”
Loyalty isn’t given, it’s earned. In the automotive world, honest mechanics make all the difference. You’ve earned it! Thank you!
Last week my car suddenly broke down in the Cambridge area, and I had it towed to the nearest repair shop since I live nearby. As soon as the car arrived, Dennis immediately reached out and quickly provided a diagnosis. He then efficiently coordinated with my insurance to get all necessary approvals. In less than…
Undoubtedly the best mechanic shop in the area. Great people who took complete care of my card situation. Will always come back for anything that I need to get done for my car.
They helped me out to diagnose the status of my engine. Had been to two other mechanics before, but they were not as clear and professional as Broadway. They were very kind, but straightforward with their information and answer all my questions. Very recommended
Fast, quality and SO convenient
Have been getting my car serviced at Broadway Gas for 4 years - Nick and Dennis are honest, take time to explain what’s going on with the car, and always deliver repairs in a very timely fashion. Highly recommend
Excellent customer service - quick and thorough
Nick I am not happy with your wrong diagnosis of my Volvo,. and taking your regular customer for granted is so u nprofessional brother, you ought to do better, this is costly .
I really appreciated the honesty, speed, and technical knowledge made clear in my two transactions with this shop. Friendly customer service; not trying to screw you over, thorough, and helpful. I'll definitely be coming back here for future car issues.
Can’t thank Nick and his team enough. They gave me the best price for the work that needed to be done and stuck to the estimate even though they did additional work.
I love these guys! Nick the owner is very professional and does whatever he can to make my experience a pleasant one. The car is always finished on time and fixed right the first time. Wendall is very knowledgeable and a great mechanic he listens to the customer and diagnosed my brake problem and fixed it without…
Always super friendly and helpful. Repairs are quick with no hassle. Would definitely recommend.
I found out about this place through a friend. Great service! I don’t know much about cars and they took the time to educate me about everything. The staff is very welcoming and friendly. I could feel the difference within seconds of driving my car how much better it was. Never thought I would say this but looking…
I’ve had the pleasure of working with Dennis and crew 2-3 times over the past month to iron out some repairs for a used pick-up truck I purchased through Carvana. From start-to-finish, these folks were thorough, knowledgeable, and incredibly good natured with my tendency to repeatedly check-in for any progress…
Very helpful company! They have a great manager that has helped get me a good deal on parts and often throws in extra help, cleaning, and diagnosis as well as providing alternatives and letting me know what’s important to get fixed and what can wait. Great service!
Very professional and friendly. My go to place for getting my inspection sticker so when my car started having issues I felt comfortable bringing it here. They were fast, friendly and managed to bring the repair cost down from the initial estimate. Great place overall.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 191 | — |
| Vehicle safety inspection | 126 | — |
| General repairs & maintenance | 65 | — |
| Tires | 53 | — |
| Oil change | 52 | — |
| Brakes | 44 | — |
| Auto engine diagnostic | 19 | — |
| Wheel alignment | 17 | — |
