How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%44+10.7Value 14%83+11.7Replies to reviews 7%49+3.5Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREBroadway Gas & Automotive Car Care Center
Somerville, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 1,564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Broadway Gas & Automotive Car Care Center for 8 kinds of job.
Broadway Gas & Automotive Car Care Center for general repairs & maintenance
Clear ✕All 65 Google reviews tagged “General repairs & maintenance” · showing 20
Mike helped me get stubborn rain stickers off my mirrors during my inspection. Was flexible and helpful. Would recommend!
Honest and straightforward - easy to understand. So lucky to have them in the neighborhood Recommended very highly.
Dennis and his team did a great job with my car. They are professional, kind, and clear. I appreciate their quick and great service!
They were very helpful and good customer service specially MIKE was very helpful.
Dennis and Mike always take good care of my Honda. Thank you!
I’m beyond grateful for this experience at Broadway auto shop. I brought my car for heat issues. Last year, I went thru a rough winter without a heat based on the repair estimate I got which is over $7k so I decided not to do it as it was too much. However, I got the thermostat changed (or assumed I did) but still…
Great service and wonderful people! Denis was really helpful, quickly serviced my car, and answered all of my questions. The state inspection went very quickly and they were super nice and helpful! Thank you!!
I will absolutely avoid this place in the future. Now that I know, I see a lot of other reviewers are saying the same thing, even on other sites. I went in for an inspection, and they tried to tell me I needed brakes. They put an "R" sticker on my car and tried to scare me that it was illegal to drive and I could…
Amazing service, quick and efficient definitely recommend.
I've been going here for years, and they're amazing! Knowledgeable mechanics and services at good prices.
Amazing service as always. Highly recommended!
I had taken my car to two other shops with this issue, both said there was no problem they could find. Took it here and they pointed out several things. No exaggeration, my car drives better than it did when I first got it years ago. And on top of that, they work unbelievably fast. Like I actually literally could…
The team over at Broadway Gas & Auto is our go-to for car maintenance and inspections. They always get us in and out quickly, and at a great price. The guys here have many years of experience and it shows in their honesty, the quality of their work, and the way they approach customer service.
Great work, helpful staff!
Absolutely phenomenal service! Have been here a few times for vehicle inspection/maintenance and have been treated very well each time-- very great prices and very quick service! Staff are very friendly and knowledgable-- Jose in particular has helped me a few times and is great. Will definitely be coming back and would highly recommend!
Rude service!
Amazing service and wonderful customer service… thank you guys. Happy holidays..
Nick is very helpful and price is competitable.
They spent a day diagnosing the problem and it was a subtle problem. They also did extensive work a year earlier because I had let a strut problem persist too long
Great service
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 191 | — |
| Vehicle safety inspection | 126 | — |
| General repairs & maintenance | 65 | — |
| Tires | 53 | — |
| Oil change | 52 | — |
| Brakes | 44 | — |
| Auto engine diagnostic | 19 | — |
| Wheel alignment | 17 | — |
