How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%44+10.7Value 14%83+11.7Replies to reviews 7%49+3.5Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREBroadway Gas & Automotive Car Care Center
Somerville, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 1,564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Broadway Gas & Automotive Car Care Center for 8 kinds of job.
Broadway Gas & Automotive Car Care Center for oil change
Clear ✕All 52 Google reviews tagged “Oil change” · showing 20
I got my oil changed, and the price was about what you'd pay anywhere else but it didn't seem like a professional business. I didn't get a call to say my car was done, as they said I would, the tire light is on in my car now, I got charged $5 for "shop supplies" (this is separate charge from parts) and the sticker…
Dennis and his team did a great job with my car. They are professional, kind, and clear. I appreciate their quick and great service!
Took my car in for an oil change here because I had previously had a great experience at this shop. Reasonably priced, especially compared to Valvoline. But this time I got a call telling me my engine was misfiring and my battery wasn't charging. They quoted me in the thousands for a new alternator (not even the…
Dropped my car off for an oil change with about 60k miles. The previous oil change sticker didn't say it used synthetic oil. The staff decided to use synthetic without asking us and then charge $100+ for an oil change. Highly recommend going a block down to Foreign Auto Center and avoid this place.
Undoubtedly the best mechanic shop in the area. Great people who took complete care of my card situation. Will always come back for anything that I need to get done for my car.
My husband got our car inspected & oil changed here some time ago. First of all, the check engine light turned on after they did the work and they said it would turn off after some time, but it has remained on ever since. More egregiously, I was driving the car the afternoon after it was inspected and while sitting…
Denis and Jack are great! Highly recommend!
I have known Nick and Dennis for some time and they always take great care of my vehicles. Their technicians are knowledgeable and great at what they do and Nick and Dennis are awesome. I highly recommend this shop to anyone with vehicle repair or maintenance needs.
Quick and friendly service!
Amazing service as always. Highly recommended!
Dennis told me my brake pads were gone and I needed new ones urgently before I start braking with my calipers. He also made it seem like whoever was servicing me before was extremely negligent. When asked if they actually measured them, he answered that they did, and the pads were less than 2 mm. Quoted me a…
Fast service and friendly staff
Fast, quality and SO convenient
The team over at Broadway Gas & Auto is our go-to for car maintenance and inspections. They always get us in and out quickly, and at a great price. The guys here have many years of experience and it shows in their honesty, the quality of their work, and the way they approach customer service.
Great work, helpful staff!
Reliable + easy access, have always kept the car in great shape over 4 years!
Competence, care,professionalism, great customer service every time. I’ve been coming to Broadway for years and I ‘be been always satisfied.
guys here are always professional and friendly, Eli, does the state inspection, he is a great dude!!!! definitely recommend this place to anyone, they got gas too
They spent a day diagnosing the problem and it was a subtle problem. They also did extensive work a year earlier because I had let a strut problem persist too long
Good service! They are quick and have fair prices. Oil change, breaks, tires, mass registration and some other services.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 191 | — |
| Vehicle safety inspection | 126 | — |
| General repairs & maintenance | 65 | — |
| Tires | 53 | — |
| Oil change | 52 | — |
| Brakes | 44 | — |
| Auto engine diagnostic | 19 | — |
| Wheel alignment | 17 | — |
