How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%44+10.7Value 14%83+11.7Replies to reviews 7%49+3.5Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREBroadway Gas & Automotive Car Care Center
Somerville, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 1,564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Broadway Gas & Automotive Car Care Center for 8 kinds of job.
Broadway Gas & Automotive Car Care Center for tires
Clear ✕All 53 Google reviews tagged “Tires” · showing 40
I take my Honda CRV here for service all the time. Prices are fair and reasonable. Always top notch service.
Dennis and his team did a great job with my car. They are professional, kind, and clear. I appreciate their quick and great service!
Our go-to spot! Very friendly, clear, fast service
Jose did an excellent job when my tire pressure was low on all my tires. He got the problem fixed very efficiently and professionally. Thank you Jose!
Fast response to fix my punctured tire, got me back on road in no time. Thank you Denise and your team!
Denis and Jack are great! Highly recommend!
I will absolutely avoid this place in the future. Now that I know, I see a lot of other reviewers are saying the same thing, even on other sites. I went in for an inspection, and they tried to tell me I needed brakes. They put an "R" sticker on my car and tried to scare me that it was illegal to drive and I could…
Fast and friendly - thanks Eli!
I've been going here for years, and they're amazing! Knowledgeable mechanics and services at good prices.
they were absolutely amazing! they explained everything to me and i felt comfortable and taken care off the whole time. definitely going again ! highly recommend
Dennis and his crew helped me diagnosis a tire problem this morning! They were SO fast and helpful, I plan to bring both of our cars here for services in the future.
Really solid work all around
Amazing service as always. Highly recommended!
Fast tire change service! Dennis was very communicative
I had taken my car to two other shops with this issue, both said there was no problem they could find. Took it here and they pointed out several things. No exaggeration, my car drives better than it did when I first got it years ago. And on top of that, they work unbelievably fast. Like I actually literally could…
The team over at Broadway Gas & Auto is our go-to for car maintenance and inspections. They always get us in and out quickly, and at a great price. The guys here have many years of experience and it shows in their honesty, the quality of their work, and the way they approach customer service.
Have been getting my car serviced at Broadway Gas for 4 years - Nick and Dennis are honest, take time to explain what’s going on with the car, and always deliver repairs in a very timely fashion. Highly recommend
guys here are always professional and friendly, Eli, does the state inspection, he is a great dude!!!! definitely recommend this place to anyone, they got gas too
Im back two years later, also moved out of MA the repair service is still impeccable and customer service is always wonderful.
Inspection was very fast and efficient. Really friendly service as well. Will be going back for all my Auto needs!
Amazing service and wonderful customer service… thank you guys. Happy holidays..
Nick and the guys at Broadway guys are definitely easy to work with. I came in to get my tires replaced and was in and out of there in a few hours. They took the time to explain everything and I felt really appreciated. Definitely going back
Professional crew working there plus they’re very nice and helpful honesty is the number one thing there I would definitely recommend to check them out great service
They spent a day diagnosing the problem and it was a subtle problem. They also did extensive work a year earlier because I had let a strut problem persist too long
I really appreciated the honesty, speed, and technical knowledge made clear in my two transactions with this shop. Friendly customer service; not trying to screw you over, thorough, and helpful. I'll definitely be coming back here for future car issues.
Nick and his team provide exceptional service. They work around the clock to fit their customers schedules, have always made time to squeeze me in, and are very fair and honest when it comes to diagnosing/repairing. As a 24 year old woman who is clueless about all things car related, I am so glad to have a local, trustworthy place to go!
I had come in early afternoon without notice to get my flat tire changed. Dennis was incredible! He was so attentive and took care of my issue in a great timely manner. He was very kind and the price he gave it to me was unbeatable. He even checked in with me after to make sure my tires were running smooth. I will…
I love these guys! Nick the owner is very professional and does whatever he can to make my experience a pleasant one. The car is always finished on time and fixed right the first time. Wendall is very knowledgeable and a great mechanic he listens to the customer and diagnosed my brake problem and fixed it without…
I spoke to Mike Cassidy at the office about issues I had with my tyres.mike was friendly informative and very efficient in diagnosing ordering and fixing my problem.thank you to all the guys at Broadway gas and Auto.
The team at BGAC were impeccable. Very professional and extremely thorough. I will definitely be back!
The folks here were so helpful! Got me in and out in 15 minutes and saved us a huge hassle down the line!
Dennis and Andy will take care of you! I've had my car serviced here many times, including new tires, new brakes, and general maintenance. Always friendly and professional.
Came here for my inspection. They failed me as was appropriate and told me how to fix the car. Would recommend this station.
Great customer service and mechanics!
Dennis and his team were prompt, thorough and highly professional in fixing the tire issue that required a replacement part. I will be back for my future car maintenance needs
The service at Broadway Gas & Automotive Car Care Center is incredible! They go above and beyond to make sure you are satisfied with the results and Dennis will personally make sure you are happy with your car. He would update me on the status of my car, give great recommendations, and check in after the repairs to…
I chose Broadway Gas and Auto because of the excellent reviews on Google, and I wasn't disappointed. I had been putting off maintenance on my car due to the pandemic and of course $$$. I knew I'd have a bit of work I'd need done so I wasn't surprised when I had a list of suggestions from the mechanic and owner. They…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 191 | — |
| Vehicle safety inspection | 126 | — |
| General repairs & maintenance | 65 | — |
| Tires | 53 | — |
| Oil change | 52 | — |
| Brakes | 44 | — |
| Auto engine diagnostic | 19 | — |
| Wheel alignment | 17 | — |
