How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%44+10.7Value 14%83+11.7Replies to reviews 7%49+3.5Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREBroadway Gas & Automotive Car Care Center
Somerville, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 1,564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Broadway Gas & Automotive Car Care Center for 8 kinds of job.
Broadway Gas & Automotive Car Care Center for vehicle inspection
Clear ✕All 191 Google reviews tagged “Vehicle Inspection” · showing 40
Mike did my inspection, he was great!
Went to get my state inspection for my Tesla. Quick and streamlined process only 10 mins if there’s no line!
Mike was very helpful, as were the others directing traffic and doing payment, took less than 10 minutes
Great service!!!! Number one in Cambridge and Knowledge about cars! They will put you first
Mike was great, once my car was taken back for inspection it took what felt like less than 10min.
Mike and Dennis are terrific. For 2 vehicle inspections, I was in and out in record time, with attention to detail for my cars.
Dennis and his team did a great job with my car. They are professional, kind, and clear. I appreciate their quick and great service!
Mike provided very efficient and kind service
I've been to Broadway Auto a few times for various services. This week I had to get my inspection by the end of the week and had an incident with a broken tail light the day before, so I was in a time crunch and pretty worried. Dennis and the team at Broadway Auto made sure to (a) get the tail light and service…
Mike was truly fantastic! Did an excellent job of state inspection and replacing broken rear windshield wiper
Ask for Mike! Wonderful man
They have terrible customer service. They made me paid for a service I explicitly said I did not want, hit my wife when moving my car, and were generally rude and unprofessional. They did the service quick, but made us wait when we made a drop off appointment. Would not recommend, a liability to even enter their property.
Most reliable and quick place to get your annual inspections.
Highly recommend this spot for your state inspection. They’re organized, honest, and will get you out of there as quick as possible. Everyone here is great. Thanks for doing a good job, Mike!
Got my car inspection done here and Mike was so fast! In and out in less than 20 minutes. Highly recommend!
Mike is the best! He did a quick and efficient state inspection on my car. He also helped me replace my windshield wipers, which I had new but had forgot to install. Super easy, efficient process, and Mike was so friendly and skilled!
Mike MM was great, very efficient!!
Mike was awesome!
I always come here for state inspections. Staff is nice and helpful, never a long wait! Mike was also great!!
Mike was efficient and kind.
Mike was very helpful and provided speedy service.
Mike provided perfect service!!
Got an inspection today. Mike had me in and out in about 15minutes, thank you so much!
Mike was great with the state inspection - very friendly and quick! Great service.
Mike did a great job on the state inspection. Fast service and friendly.
Mike was so friendly and did my state inspection so efficiently!
Dennis and Mike always take good care of my Honda. Thank you!
Mike did my inspection this morning. I drove right up and he got it done quickly. Good stuff!
Easiest car inspection ever. Mike was fast, professional and friendly. Will come again next year.
Mike did a quick efficient job with the inspection
Mike did a great job with my inspection!
Everyone I interacted with was friendly. Mike, I particular, was incredibly helpful, kind, knowledgeable, and quick. Unsolicited, he helped attach my license plate. I strongly recommend Broadway Gas Automotive Car Care and will definitely be back for any/all auto needs.
The car inspection process was a breeze with the help of Mike! He also notified me about my rear windshield wipers' rubber being gone. Luckily they sell those here too! 👍
Mike was very friendly and prompt for my state inspection, and even went above and beyond to clean up the messy adhesive from the old sticker. Thank you Mike!
I went to get a yearly inspection. I entered the shop waiting area. The owner , that is always at the cash register is rude. I don’t know if it’s just me, but he seems very-standoffish and unfriendly . When my inspection was done , I heard him say I’m all set but there was also another person in the waiting area ,…
Jose was great! I was done in 10 minutes
I will be a customer of broadway until the day I leave the Boston area! Dennis went above and beyond for me when I got a used car from a dealership that I later found out sold it to me in an unsafe driving condition and $1600 of work needed. He offered to get on the phone with the dealership to convince them to sign…
State inspection was super fast and easy. José was very kind and easy to talk to.
Made an appointment for state inspection. Very quick and efficient! Jose was super kind and helpful and changed my plates and key battery for me in addition to the inspection. Thank you Jose! Made the experience very stress-free.
Had a great experience getting my inspection done with Jose. He was kind and efficient, getting me in and out in 15 minutes. Highly recommend!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 191 | — |
| Vehicle safety inspection | 126 | — |
| General repairs & maintenance | 65 | — |
| Tires | 53 | — |
| Oil change | 52 | — |
| Brakes | 44 | — |
| Auto engine diagnostic | 19 | — |
| Wheel alignment | 17 | — |
