Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Brookside Tax & Financial Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Brookside Tax & Financial Group

Brook Park, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 76 accountants · 4.8★ from 104 Google reviews

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Report card

Percentile vs other accountants (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brookside Tax & Financial Group is better than 89% of accountants.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brookside Tax & Financial Group is better than 80% of accountants.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brookside Tax & Financial Group is better than —% of accountants.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brookside Tax & Financial Group is better than 100% of accountants.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brookside Tax & Financial Group is better than 100% of accountants.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brookside Tax & Financial Group is better than 71% of accountants.B
71

Reviews for your job

Customers hired Brookside Tax & Financial Group for 8 kinds of job.

Brookside Tax & Financial Group for financial plan

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Financial plan”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Financial plan”

Karla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tony is very thorough, patient, and kind. He is keeping my reservations (fear of financial assistance) at bay. So far it has been a wonderful experience working with him.

Reasonable priceFinancial planTax problem consulting
EILEEN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jeff eased my concerns immediately and helped me obtain the information needed to resolve them I am very impressed with the professionalism of everyone at the office

Not sureFinancial plan
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

All the staff at Brookside are professional and kind, especially the receptionist.

Great priceFinancial planTax problem consulting
Margaret8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris Anselmo and his team continue to be amazing! Wouldn’t go anywhere else.

Reasonable priceFinancial planTax problem consulting
Gloria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tony is very easy to work with, thorough and trustworthy.

Great priceFinancial planIncome tax return filingIncome tax return preparation
Rebecca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very efficient and thorough. Chris really knows the details of taxes and finances. Office staff very nice and quick. Full service office from taxes, financial and estate planning. Fair cost-effective tax preparation.

Great priceFinancial planTax problem consulting
LaurieLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have been coming to Brookside Taxes for 30 years now. They offer a variety of services. We love Jeff who is our tax guy and he helps with our retirement and investment planing. I highly recommend them.

Great priceFinancial planIncome tax return preparationInvestment advising
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you to Tony Marlette Jr for putting such a great plan together for future retirement. Very in depth and professional

Great priceFinancial plan
CarolLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been going to Brookside taxes for years. They are experienced, professional and always friendly. I recommend them for your financial needs!

Reasonable priceFinancial planIncome tax return preparation
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am very pleased with the service I received. Everyone is courteous and helpful

Financial planTax problem consulting
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been using Brookside Tax for years and are very pleased with all the services they have provided to us. Highly recommend this business!

Reasonable priceFinancial planRetirement savings consultingTax Accounting
DianeLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tony Chris and the staff are professional, courteous and answer my questions. I highly recommend Brookside tax and Financial Group.

Great priceFinancial planTax problem consultingRetirement savings consulting
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Helped us establish a strong understanding of our financial options.

Great priceFinancial plan
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you to Brookside Tax & Financing. We always receive great service, questions are answered, and financial advice planning for our future. Highly recommend Jeff and Chris.

Reasonable priceFinancial planRetirement savings consultingIncome tax return filing
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceFinancial plan
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Reasonable priceFinancial planRetirement savings consultingInvestment advising
chris6 months ago★★★★★

Rating only, no written review.

Great priceFinancial planTax problem consultingRetirement savings consulting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 46%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Tax problem consulting25—
Income tax return filing20—
Income tax return preparation19—
Financial plan17—
Tax Accounting11—
Retirement savings consulting8—
Investment advising6—
Local tax return preparation5—

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