How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%27+1.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBrothers Cleaning Services
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.8★ from 373 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Brothers Cleaning Services for 6 kinds of job.
Brothers Cleaning Services for general carpet cleaning
Clear ✕All 119 Google reviews tagged “General carpet cleaning”
Excellent as always
Ben, carpet cleaner from Brothers Carpet cleaning, cleaned my condo carpet today. He does a great job, pays attention to detail, gets out the spots and the price is right. I highly recommend this business!
Corey with Brother’s Carpet Cleaning is awesome! I highly recommend Brothers Carpet Cleaning! They are a great company! Excellent service & very professional! My 5th or 6th time using them & will continue to in the years to come! Thanks again Corey! Excellent job!! My area rug looks brand new! Five Stars!
Good people...i already scheduled my next apptmt
Technician arrived on time and took detailed notes as to what needed to be done in each room and did what I requested. He was able to remove stains from the carpet that the last cleaner could not remove. I had him vacuum first as dog hair has been a problem. We are very satisfied and will call Brothers again! Christine
The service tech, Wayne was on time, communicated well with what he was going to accomplish with the cleaning and performed well. The price was reasonable and at the end he related the condition of our different rugs and when we should clean them again. A job well done!
Professional, job completed in expected time frame for anticipated cost. Friendly and answered all questions to my satisfaction.
Cory did a great job making my new carpet look new again! He was mindful of opening the outside door just enough to get the hose through to keep my escape artist cats inside! I've used Brothers for years, and will definitely keep calling them!
I highly recommend Brothers Cleaning Services. I have used them several times. High quality efficient work. Excellent customer service too.
Once again, my carpets look so clean. Pet spots are gone. Ben works very hard…my old carpets look like new. He did another great job today. Thank you Ben and Brothers Carpet Cleaning. You never disappoint.
Ben from Brothers did an excellent job very thorough and completed inappropriate time. Gave me information on the treatment that he was going to put on my carpet. Would highly recommend them.
This was my third time having Brothers clean my carpets and rugs. I have been very satisfied with their service. Trevor always does a great job.
Ben was very polite, accommodating and did an excellent job. Thank you!
This is the forth year I have used Brothers Cleaning Service to steam clean our carpets and they have done an awesome job each time. Thanx
The best carpet cleaning company we’ve ever used. Ben is the best!
Tried another company once and went back to Brothers. Reliable, great service, good value and awesome results!
Excellent job and good staff.
HAD SOME STAINS THAT WERE REMOVED. CARPET LOOKS NEW EXCEPT FOR WALKING AREAS
I've used Brothers cleaning for business and residential services. Today, Jared cleaned my residential property and did an amazing job. Many thanks to Brothers cleaning!!
Jared did a fantastic job and got my carpets cleaner than expected. Thank you
Prompt, professional, excellent quality
Courteous, honest and excellent results
Excellent experience! This was my second time using Brothers. This time I had them do more extensive work because my first experience was so good. Jared was right on time, responsive, easy to work with and efficient. I felt the cost for the work was on par with what I was asking for. Great experience and I will be back!
The technician arrived on time, and went over the scope of the work prior to starting. We discussed what he would do, and he did exactly that! When finished, the carpets and upholstery that he cleaned looked great, and even better when they had completely dried. I would use them again, and recommend them to my friends.
Scott was prompt and thorough with an estimate; Jared showed up on time for the full-house carpet cleaning. This company guarantees their work, and Scott and Jared came back to re-work some problem areas. They were courteous and professional; very easy to work with.
Excellent, high quality work, we are very happy with our clean carpets! I'm happy to recommend Brother's Cleaning Services.
Prompt thorough carpet & rug cleaning.
We've used Brothers Cleaning Services for years and we are always pleased with the services we receive!
We couldn’t have been more pleased with Brothers Carpet Cleaning Services and especially with Jeremy. He did a fantastic job! He was prompt and cordial and extremely professional. He was so friendly and kind, even tolerating my over exuberant golden retriever! I have used Brothers exclusively through the years. All…
Great communication, excellent service. Carpets look better now than when we moved in. Would totally recommend and I am keeping their number on my fridge for the next time my pets decide to use my living room as their litter box.
Brothers Cleaning Service continues to be very responsive, professional and does a great job with our carpet. We recommend them highly.
Jeremy has been cleaning our sofas and carpets for three years straight. He is very meticulous about removing every stain that can be removed. This year our 9 month old son made that job extra challenging, but Jeremy did it, and in record time. Thank you Brothers for taking care of your employees and for sending Jeremy to us each year.
Responsive, timely, service delivered as expected/promised. Will use again. Will recommend.
The price was cheaper than what they quoted me. It was done quicker than the expected timeframe. The carpet looked like new carpet when he finished. Very courteous staff. Great service.
Professional and personable, easy to have in my home. Whenever I have my windows or carpets cleaned, I always wonder why I didn't do it sooner, because it's reasonably priced and looks so good!
As expected, Brothers Cleaning showed up on time when they said they would, explained what would be done, measured and quoted the job before they even started. Excellent service, polite and friendly technician (Cormac), and a good quality cleaning job. I have no reason to use anyone else except Brothers. They've always done an excellent job.
The service tech was professional, courteous and friendly. The cost to clean the carpet far outweighed the cost to replace so feel the cost of the service was a good value.
Very satisfied with the service and results. Prompt and friendly. My carpet looks amazing. Jeremy did a great job.
The 2 technicians from Brothers', Jeremy and Cormac, did an outstanding job. They were on time, professional, super polite, and very thorough. They did a great job and I will definitely ask for them the next time we need our carpets and upholstery cleaned!
Fantastic job! Arrived on time and did a great job in the carpet. Super polite and professional. Will definitely hire them again.
Scott did an excellent, professional job. He seemed compelled to do a good job on every part of the cleaning. I threw 8 area rugs at him and he treated them like they were his own. Brothers Cleaning has the Core Star as a long term customer. 👍💯
Wayne was great! Friendly and professional
Moved all the furniture the night before unfortunately the Bros technician called in sick. Spoke to the central office and she immediately made another arraignment for the same day. Scott our carpet cleaner worked overtime to make sure the job was done today and done right. Fantastic job for a very reasonable price.…
They arrived on time ,was quick and efficient . Everything looks great and smells clean. Would give them a 10 of 10. Will definitely use them next time..Betty , Centennial Chiropractic Clinic
Brothers did a fabulous job of cleaning my carpet. It looks just wonderful. I will continue to use this company when I need help. Thanks so much!!
Brothers did a fantastic job and thier tech. Is one of the hardest workers I've ever seen. Jeremy has a wonderful additude and personality . We'd would not have a problem reccommending Brothers carpet an furniture cleaning to everyone we know. If all thier employees are as hard working an professional as Jeremy is they have a great crew.
First of all a real human answered the phone. The lady who helped set up our appointment was very informative and friendly. The fellow who came to clean the carpets was quick and thorough. The price was reasonable. I would recommend highly.
Jeremy was courteous, and did he great job of cleaning my carpets in preparation of selling my home; he moved furniture carefully, stains and spots were removed, and the carpets looked like new! I would definitely choose Brothers again!
Scott does a amazing job, he’s done my Carpets for the last 3 years, so polite, just a nice person, my carpets look like new each time he cleans them, so happy with his service 😊 Will continue to chose Brothers, Excellent Job! I would recommend them highly!!
Brothers never disappoints, always my go to for carpet and upholstery cleaning! Very professional and consistent in their work . . . 5 Stars!!
We installed new carpets about 5 years ago. Although we are careful...and with only two of us at home...our carpets still became soiled in high-traffic areas. It was time to hire a professional carpet cleaning service. One of neighbors recommended Brothers Cleaning Services. We called Brothers, set an appointment…
Very professional! They always do a nice job.
Great service! My carpets were so dirty and they look great now. Friendly staff and were able to get me scheduled quickly. Would use again.
They were right on time. Everything was paperless. Our carpet looks great!
Two incredibly, capable, caring and professional carpet technicians worked tirelessly on my carpet and furniture. They did an amazing job as they worked efficiently to complete all items on my long list. I give Brothers Cleaning Service an A+ and one of their greatest skills is hiring great people.
Jeremy did a wonderful job. He was extremely professional. We feel like we have a new carpet!
I've relied on Brothers Cleaning Services for several years and have never been disappointed. They're prompt, always good about giving a simple estimate and careful about detail. My carpets always look like new when they are done. I especially appreciate the friendly but professional attitude of every person they have ever sent to my home.
Jeremy did an great job. Showed up on time, quickly prepared the estimate and got to work. He was able to get out several pet stains from my German Shedder. Quality of the work was top notch.
It was AWESOME!. I don't remember the tech's name:(, but he went above and beyond on a soil stain we had and it came out. Fast, efficient and great price.
Excellent service on time professional job carpets looked new!
I have Brothers Cleaning handle all my carpet cleaning in my rentals. They always take good care of me.
The operator was great!! On time, friendly, excellent job!!
Conscientiously and meticulously performed carpet and upholstery cleaning.
Cara was amazing with communication getting us set up for our first appointment. Dylan, their technician arrive early and was excellent with communication and did a wonderful job. We will be utilizing their services monthly. Thank you everyone!
Excellent work and friendly associate. Jeremy did a great job. Fast and efficient.
James Atwood is the BEST: he did a great job, was careful & considerate - also very friendly! We highly recommend him!😊
Really excellent service. Wayne was Professional and personable. Fast and thruough. I will absolutely use them again. Thank you!
Our professional Wayne contacted us the morning of; explained everything. Cleaned afterword and war superior.
We have used Brothers for years. They are always entirely professional and do really beautiful work. I recommend them highly.
Great experience!. Our technician, James, worked very hard and got my carpet sparkling clean! He really paid attention to detail and was very thorough! We certainly appreciate Brothers Cleaning!
I've used Brothers for years now to have the carpets in my home cleaned. They are always professional, courteous, on time, and do a great job. I cannot recommend them highly enough!
Excellent service, although a bit pricey.
Scott was very service oriented. The team did a great job suggesting window and sill cleaning first so anything stirred up would be removed during that carpet cleaning process. Small things make a difference in value add and quality of care. Overall, very pleased with the service.
Brother's Cleaning came and cleaned the carpet in our rental. They did a great job, considering the age of the carpet. We would highly recommend their service and will use them in the future in our new home!
i'm very happy with the job done by Jeremy. He wore a mask and practiced social distancing. And did a great job on our carpet and couch.
Thorough, professional and did a great job. We should have called Brothers years ago. We will not hesitate to use Brother's Services again. Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 119 | $146–$303 |
| Pet stain & odor removal | 45 | $144–$260 |
| Area rug cleaning | 35 | $158–$434 |
| Upholstery cleaning | 33 | $170–$340 |
| Carpet steam cleaning | 21 | $153–$315 |
| Interior & exterior window cleaning | 3 | — |
