Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts

Experts Reviews · Company report
Brothers Hardwood Flooring LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%85+22.2Value 15%90+13.7Craft & service penalty80−2Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Brothers Hardwood Flooring LLC

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 4.9★ from 97 Google reviews

📞 Call (610) 215-7727Request a call backWebsite ↗

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brothers Hardwood Flooring LLC is better than 92% of floor refinishing services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 85% of floor refinishing services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brothers Hardwood Flooring LLC is better than 80% of floor refinishing services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 90% of floor refinishing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brothers Hardwood Flooring LLC is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than —% of floor refinishing services.–
—

Reviews for your job

Customers hired Brothers Hardwood Flooring LLC for 4 kinds of job.

Brothers Hardwood Flooring LLC for floor repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Floor repairs & maintenance”

Milvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The best hardwood floor installation I ever had!

Furniture assemblyFloor repairs & maintenanceInstall flooring
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and his crew came in clutch when we needed a last minute job done. I thought I could DIY our floor preparation in time for the floor installation that we had already scheduled and I was dead wrong. But Carlos and his crew were able to get in there on very short notice to rip out tile and prep the floors…

Floor repairs & maintenance+ Responsiveness+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring12—
Repair flooring8—
Wood floor refinishing3—
Floor repairs & maintenance2—

Compare with

Le's Hardwood Floor logoLe's Hardwood FloorExperts Score 100North Wales · 5.00★Transcendent Hardwood LLC logoTranscendent Hardwood LLCExperts Score 99North Wales · 5.00★Alpine Flooring logoAlpine FlooringExperts Score 96North Wales · 4.95★