Analyzing 7,421,7237.4M ReviewsFor 20,96821K Experts

Experts Reviews · Company report
Brothers Hardwood Flooring LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%85+22.2Value 15%90+13.7Craft & service penalty80−2Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Brothers Hardwood Flooring LLC

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 4.9★ from 97 Google reviews

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Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brothers Hardwood Flooring LLC is better than 92% of floor refinishing services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 85% of floor refinishing services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brothers Hardwood Flooring LLC is better than 80% of floor refinishing services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 90% of floor refinishing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brothers Hardwood Flooring LLC is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than —% of floor refinishing services.–
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Reviews for your job

Customers hired Brothers Hardwood Flooring LLC for 4 kinds of job.

Brothers Hardwood Flooring LLC for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 13

All 12 Google reviews tagged “Install flooring”

Jobin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hi, I am here to thank carlos and team for amazing work on our first floor floor remodeling. Carlos and team were reasonable in their pricing compared to Lowes and Home Depo. Their workers are respectable and did a wondering job with our kids in the house. Our floors look great and we would hire them again if we decide to do more to the house.

Install flooringWood floor installation
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos and his team did a fantastic job installing 1100 square feet of ashwood flooring at our home. Friendly, politie and professional workers. Some great detail work to fit the new wood around an existing island, to deal with some unusual angles, etc. We love our new floor. Thank you Carlos !

Install flooring+ Responsiveness+ Punctuality+ Quality
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bottom line of this review: if you want a communicative, prompt, competitively priced, and quality floor installing experience, Brothers flooring is for you. Do yourself a favor, and in the least, consider Carlos in your pursuit of estimates. We knew going into our project the type of hardwood we wanted and Carlos…

Install flooring+ Responsiveness+ Punctuality+ Quality
Milvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The best hardwood floor installation I ever had!

Furniture assemblyFloor repairs & maintenanceInstall flooring
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recommend brothers they did an excellent job for me I will be calling them for future jobs they did a clean job and very well done they are very careful with the dust I recommend them 100%

Install flooring+ Professionalism
Cat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Do NOT use this company. The workmanship is horrible and Carlos refused to fix the end product, first with the excuse the he was “too busy” and then tried to say that it wasn’t included in the estimate. A finished product is ALWAYS part of any job! Adding photos from my stairs, and my friend’s stairs in comparison…

Install flooringStair flooringWood floor refinishing− Punctuality− Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brothers did an excellent job installing the flooring in our sunroom. They were on-time, did a quality job at an affordable price. I could not have asked for better service.

Install flooring+ Responsiveness+ Punctuality+ Quality
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired Brothers Flooring for two projects in our home. The first one was to install vinyl planks over the existing flooring in our family room and the second was refinishing the oak hardwood floors on the first level including two sets of stairs. Both areas look great and we are very happy with the finished work.…

Install flooringWood floor refinishing+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can't thank Carlos and his team enough. The vinyl plank flooring they installed looks awesome. Looking forward to getting my hardwood floors refinished.

Install flooring+ Responsiveness+ Quality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Brothers Hardwood Flooring to replace a section of hardwood floor in our kitchen that was damaged from a dishwasher leak. They did the work on time at a great price. Installed new section of hardwood to replaced the damaged pieces. Sanded, stained and refinished the entire kitchen floor. We were very happy with their work.

Install flooring+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We just had Brothers install vinyl plank flooring in the basement, about 900 square feet and also baseboards. They did a fantastic job and they’re a pleasure to work with. Everyone worked hard, they were all polite, cleaned up the workplace and the floor looks perfect. I trust their judgment of the best way to…

Install flooring+ Responsiveness+ Punctuality+ Quality
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring12—
Repair flooring8—
Wood floor refinishing3—
Floor repairs & maintenance2—

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