Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Brothers Hardwood Flooring LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%85+22.2Value 15%90+13.7Craft & service penalty80−2Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Brothers Hardwood Flooring LLC

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 4.9★ from 97 Google reviews

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Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brothers Hardwood Flooring LLC is better than 92% of floor refinishing services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 85% of floor refinishing services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brothers Hardwood Flooring LLC is better than 80% of floor refinishing services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 90% of floor refinishing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brothers Hardwood Flooring LLC is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than —% of floor refinishing services.–
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Reviews for your job

Customers hired Brothers Hardwood Flooring LLC for 4 kinds of job.

Brothers Hardwood Flooring LLC for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 11

All 8 Google reviews tagged “Repair flooring”

jimmy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wanted to say that Edwin,Edwin and Jose were very professional, they showed up on time, worked very clean, and did an outstanding job! I highly recommend them to anyone

Repair flooring+ Responsiveness+ Punctuality+ Quality
Milvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The best hardwood floor installation I ever had!

Furniture assemblyFloor repairs & maintenanceInstall flooring
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and his team did an amazing job refinishing our hardwood floors. The floors were in terrible shape and they came out better than when they were first installed! They also installed new thicket baseboards for our and they were so timely and efficient. They put in long hours to get the job done!

Repair flooring+ Responsiveness+ Punctuality+ Quality
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We contacted Brothers Hardwood Flooring to patch and repair our hardwood floors. We had a rush deadline before new kitchen cabinets were installed and Carlos and his Brothers responded quickly with a high quality job. We are very pleased with the work and highly recommend them.

Repair flooring+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and his team at Brothers Flooring did an excellent job refinishing my hardwood floors. They were both professional and efficient with their time. Looks like a brand new floor! I highly recommend Brothers Flooring.

Repair flooring
LeahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Brothers Flooring to refinish damaged Brazilian Cherry Hardwoods in various rooms. The difference and work is remarkable - they look like brand new floors! Carlos and Edwin are so responsive, respectful, neat, hardworking and conscientious that it will shock you after dealing with other contractors. We had a…

Repair flooring+ Responsiveness+ Punctuality+ Quality
SierraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carlos did an amazing job on our floors! We have original hardwood floors that hadn’t been refinished in decades and now they look brand new again! Carlos gave us a lot of options so we could choose the right finish we were looking for too. I also love that he uses a water based poly so it’s less toxic (and safer…

Repair flooring+ Responsiveness+ Punctuality+ Quality
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring12—
Repair flooring8—
Wood floor refinishing3—
Floor repairs & maintenance2—

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