Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
Brothers Hardwood Flooring LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%85+22.2Value 15%90+13.7Craft & service penalty80−2Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Brothers Hardwood Flooring LLC

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 4.9★ from 97 Google reviews

📞 Call (610) 215-7727Request a call backWebsite ↗

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brothers Hardwood Flooring LLC is better than 92% of floor refinishing services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 85% of floor refinishing services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brothers Hardwood Flooring LLC is better than 80% of floor refinishing services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than 90% of floor refinishing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brothers Hardwood Flooring LLC is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brothers Hardwood Flooring LLC is better than —% of floor refinishing services.–
—

Reviews for your job

Customers hired Brothers Hardwood Flooring LLC for 4 kinds of job.

Brothers Hardwood Flooring LLC for wood floor refinishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 3 Google reviews tagged “Wood floor refinishing”

Cat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Do NOT use this company. The workmanship is horrible and Carlos refused to fix the end product, first with the excuse the he was “too busy” and then tried to say that it wasn’t included in the estimate. A finished product is ALWAYS part of any job! Adding photos from my stairs, and my friend’s stairs in comparison…

Install flooringStair flooringWood floor refinishing− Punctuality− Quality
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired Brothers Flooring for two projects in our home. The first one was to install vinyl planks over the existing flooring in our family room and the second was refinishing the oak hardwood floors on the first level including two sets of stairs. Both areas look great and we are very happy with the finished work.…

Install flooringWood floor refinishing+ Responsiveness+ Punctuality+ Quality
Mariah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brothers Hardwood Flooring did an absolutely fabulous job refinishing my old hardwood floors and breathing new life into them! I was very impressed by their professionalism, in addition to their fine work.

Wood floor refinishing+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring12—
Repair flooring8—
Wood floor refinishing3—
Floor repairs & maintenance2—

Compare with

Le's Hardwood Floor logoLe's Hardwood FloorExperts Score 100North Wales · 5.00★Transcendent Hardwood LLC logoTranscendent Hardwood LLCExperts Score 99North Wales · 5.00★Alpine Flooring logoAlpine FlooringExperts Score 96North Wales · 4.95★