Accounting firm · Paterson, NJ · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%78+22Replies to reviews 8%94+7.7Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#95 of 155 tax preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 39%
4.9★★★★★92 Google reviews · 10 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
BSM Accounting Services - Expert Tax, Bookkeeping & Advisory Services at a glance
Google reviewers rate BSM Accounting Services 4.9 out of 5 based on 92 reviews, with the owner responding to all comments. Clients highlight the firm’s expertise in tax preparation, bookkeeping, and resolving IRS issues like offers in compromise. Common themes include professional communication, efficient handling of complex returns, and clear explanations of financial matters. While no specific criticisms appear in the provided excerpts, customers consistently praise the team’s responsiveness and ability to secure tax credits.
Google rating: 4.9 out of 5 from 92 reviews (97% five-star).
Reviews on this page: 92 Google reviews (84 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: March 5, 2026.
Service: Tax Preparation Service serving Paterson, New Jersey.
Data from Google, last updated November 8, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyTax Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BSM Accounting Services - Expert Tax, Bookkeeping & Advisory Services: 86/100 on this factor. Category median: 90.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BSM Accounting Services - Expert Tax, Bookkeeping & Advisory Services: 78/100 on this factor. Category median: 86.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BSM Accounting Services - Expert Tax, Bookkeeping & Advisory Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BSM Accounting Services - Expert Tax, Bookkeeping & Advisory Services: 94/100 on this factor. Category median: 63.A
94
Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
4.9of 5
5 stars8997%
4 stars11%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
100%praise
Praise167100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5131%
Would recommend3722%
Speed & response2515%
Quality & results2213%
Communication159%
Honesty & trust106%
Price & value74%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve been very impressed with their professionalism, responsiveness, strong attention to detail.”
“Would highly recommend them for any financial services needs.”
“Bassam is extremely knowledgeable, responsive, and efficient, and he made the entire tax filing process smooth and stress free.”
“I had an excellent experience working with Bassam Mustafa and the team at BSM Accounting.”
“What stood out most was how quickly everything was handled while still ensuring every detail was accurate and clearly explained.”
“If you are looking for a trusted, highly professional accounting firm that delivers fast, reliable, and expert service, I highly recommend BSM Accounting.”
“Prices are fair compared to the professional service they provide.”
People customers mention
Bassam27 reviews
Luis6 reviews
Mustafa3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BSM Accounting Services - Expert Tax, Bookkeeping & Advisory Services for 1 kind of job. Pick one to see what they paid and said.
FFarooq11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I’ve used BSM for several years to handle my tax returns which are fairly complex. I’ve been very impressed with their professionalism, responsiveness, strong attention to detail. Would highly recommend them for any financial services needs.
TTerris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had an excellent experience working with Bassam Mustafa and the team at BSM Accounting. Their service was exceptional from start to finish. Bassam is extremely knowledgeable, responsive, and efficient, and he made the entire tax filing process smooth and stress free.
What stood out most was how quickly everything…
Great priceIRS audit representationIndividual tax planningBusiness tax planning
Iiman5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Very knowledgable staff. smooth experience getting my taxes done here. Definitely rest all your tax matters at BSM accounting services. they are great at what they do!
SSuzanLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Every year Luis prepares my tax return. He is very efficient, knowledgeable, and patient when it comes to questions I have. I definitely recommend BSM Accounting services for all needs.
Reasonable priceTax Preparation
LLuis5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
All the team are great, very respectful and knowledgeable. They advise you in all aspects and recommend you anything you need to do to void future problems with IRA. I was working with Luis Oturno who is a humble guy, very polite and knowledgeable what is doing. I am very comfortable to do my income tax with Basam team. Thank you!!!
JJose6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Very satisfied with Bassam and office. My wife and I have been working with BSM for a few years now and they continue to show many great qualities. Organized, timely, educated and most importantly a respectful/professional environment. At this point many of our family members go to BSM as well. We appreciate your…
I’ve used BSM for several years to handle my tax returns which are fairly complex. I’ve been very impressed with their professionalism, responsiveness, strong attention to detail. Would highly recommend them for any financial services needs.
Response from the owner · 8 months ago
Thank you for your kind words and for trusting BSM Accounting Services over the years. We’re glad to hear you’ve had a great experience with our team. Your recommendation means a lot to us!
T
Terris Ellick1 reviewiTotal number of Google reviews Terris has written across all businesses on Google Maps, not just this one.
I had an excellent experience working with Bassam Mustafa and the team at BSM Accounting. Their service was exceptional from start to finish. Bassam is extremely knowledgeable, responsive, and efficient, and he made the entire tax filing process smooth and stress free.
What stood out most was how quickly everything was handled while still ensuring every detail was accurate and clearly explained. It is clear that Bassam truly understands both personal and business tax matters and takes pride in providing thoughtful guidance to his clients.
If you are looking for a trusted, highly professional accounting firm that delivers fast, reliable, and expert service, I highly recommend BSM Accounting. I look forward to continuing to work with them for my tax and accounting needs.
— Armaad Morman
Very knowledgable staff. smooth experience getting my taxes done here. Definitely rest all your tax matters at BSM accounting services. they are great at what they do!
Response from the owner · 8 months ago
Thank you Iman! We look forward to assisting you again in the future.
S
Suzan AlawiLocal Guide · 15 reviewsiTotal number of Google reviews Suzan has written across all businesses on Google Maps, not just this one.
Every year Luis prepares my tax return. He is very efficient, knowledgeable, and patient when it comes to questions I have. I definitely recommend BSM Accounting services for all needs.
Price assessment: Reasonable price
Services: Tax Preparation
Response from the owner · 8 months ago
Thank you for your kind words Suzan!
Y
Yazan Vwich13 reviewsiTotal number of Google reviews Yazan has written across all businesses on Google Maps, not just this one.
All the team are great, very respectful and knowledgeable. They advise you in all aspects and recommend you anything you need to do to void future problems with IRA. I was working with Luis Oturno who is a humble guy, very polite and knowledgeable what is doing. I am very comfortable to do my income tax with Basam team. Thank you!!!
Response from the owner · a year ago
Thank you so much Luis for your kind words. We appreciate your business!
R
Rodrigo GuerraLocal Guide · 18 reviewsiTotal number of Google reviews Rodrigo has written across all businesses on Google Maps, not just this one.
Very satisfied with Bassam and office. My wife and I have been working with BSM for a few years now and they continue to show many great qualities. Organized, timely, educated and most importantly a respectful/professional environment. At this point many of our family members go to BSM as well. We appreciate your guidance over the years and we look forward to a continued business.
Response from the owner · 2 years ago
Thank you Jose! We really appreciate your business and we wish you the best of luck with your future business plans!
N
Nadir Thabatah5 reviewsiTotal number of Google reviews Nadir has written across all businesses on Google Maps, not just this one.
I have been working with Bassam and his team at BSM Accounting Services for over 8 years and I am extremely happy with the services they have provided me and my business. They are diligent in making sure that all of my tax prep needs are taken care of and are always available to answer questions. If you are looking for an amazing team to work with and make sure all your tax needs are handled in a timely manner for both personal and business, look no further, BSM Accounting Services is the place you need to go.
Response from the owner · 2 years ago
Thank you Nadir! We really appreciate your loyalty and wish you continued success.
N
Nicole CruzLocal Guide · 17 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
