iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 96 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 84%
4.9★★★★★192 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Buddies Mobile Pet Grooming and Care 4.9 out of 5 based on 192 reviews, with the owner responding to all feedback. Customers frequently praise the convenience of in-home services, clear pricing, and the gentle handling of nervous, senior, or anxious pets. The team is noted for punctuality and effective communication throughout the scheduling process. However, a small number of low-star reviews describe instances where dogs were injured during grooming, including bleeding and unauthorized haircuts, and one customer reported technical issues accessing the business website.
Google rating: 4.9 out of 5 from 192 reviews (97% five-star).
Reviews on this page: 192 Google reviews (184 with written comments, 56 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Pet Service serving Doraville, Georgia.
Data from Google, last updated October 25, 2026.
Score profile vs other pet services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Buddies Mobile Pet Grooming and Care: 92/100 on this factor. Category median: 79.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Buddies Mobile Pet Grooming and Care: 85/100 on this factor. Category median: 71.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Buddies Mobile Pet Grooming and Care: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Buddies Mobile Pet Grooming and Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Buddies Mobile Pet Grooming and Care: 99/100 on this factor. Category median: 47.A
99
Bar = this company · dark tick = category median.
Star ratings
192 Google reviews we collected
4.9of 5
5 stars18797%
4 stars11%
3 stars00%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 184 written reviews
97%praise
Praise29897%
Complaints93%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1232%
Reasonable2465%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9029%
Staff & attitude7725%
Would recommend5418%
Speed & response3712%
Communication268%
Price & value145%
Honesty & trust93%
What customers talk about
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very very excited and they did a great job.”
“My doodle was left bleeding and uncomfortable 😔 I feel awful … i made a mistake hiring Buddies Mobile Pet Grooming & Care .”
“We truly appreciate how calm and patient she was with our nervous fur baby.”
“We highly recommend their services and will see you guys again in 4 weeks!”
“I recommend reading all of the other reviews (broken English, seem AI generated) and do not trust your pet to these people.”
“Fast service, very professional, I love the communication that we have had and look forward to another grooming.”
“Very communicative made my friend’s puppies so happy to get groomed.”
“I called several places and Buddies was convenient, flexible, and reasonably priced.”
“You can tell how much they genuinely care—not just about the dogs looking great, but about their comfort and happiness too.”
People customers mention
Stanley24 reviews
Lindsey7 reviews
Buddy5 reviews
Aila4 reviews
Emilie3 reviews
Teddy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Buddies Mobile Pet Grooming and Care for 7 kinds of job. Pick one to see what they paid and said.
Amy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Emilie was fantastic! We truly appreciate how calm and patient she was with our nervous fur baby. He looks and smells great.
Reasonable priceDog grooming
Laura15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very easy process to set up the Mobile Groomer. Very communicative made my friend’s puppies so happy to get groomed. They were very very excited and they did a great job. we’re gonna put them on a monthly schedule to come to the assisted-living.
Reasonable priceDog ear cleaningDog grooming
Rawanda12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I just have to give the biggest shoutout to Emilie for being absolutely AMAZING dog groomers! 🐶✨
You can tell how much they genuinely care—not just about the dogs looking great, but about their comfort and happiness too. My pup always comes back looking flawless, smelling incredible, and most importantly… relaxed…
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
CJLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Buddies did an amazing job with our Golden Retriever. He does not like car rides, so having them come to us was a huge help!
Hemang6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing grooming experience! I couldn’t be happier with how my 3 month old puppy turned out. Emilie was kind and gentle with him since it was his first time which was especially important. They took great care of him and did an amazing job—he came back looking absolutely adorable, clean, fluffy, and smelling great!
Reasonable price
Rachel4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve used Gabi with Buddies Mobile Pet Grooming twice now, and it’s been great each time. I love that she comes to the house and grooms my dog in my driveway. Doesn’t take too long, my dog always looks great, and it’s very convenient. Highly recommend!
Emilie was fantastic! We truly appreciate how calm and patient she was with our nervous fur baby. He looks and smells great.
Price assessment: Reasonable price
Services: Dog grooming
Response from the owner · 3 days ago
We’re so glad Emilie made your visit a positive one, especially with a nervous fur baby. Thank you for the 5-star review and for sharing that he looks and smells great. We appreciate you choosing Buddies Mobile Pet Grooming and Care and look forward to seeing you again.
Laura Ellis15 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Very easy process to set up the Mobile Groomer. Very communicative made my friend’s puppies so happy to get groomed. They were very very excited and they did a great job. we’re gonna put them on a monthly schedule to come to the assisted-living.
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming
Response from the owner · a week ago
Thank you for the 5-star review! We’re so glad the mobile grooming setup was easy and that our communication helped make your friend’s puppies happy and comfortable. We appreciate you trusting Buddies Mobile Pet Grooming and Care and look forward to seeing them on a regular schedule.
Rawanda Goode12 reviewsiTotal number of Google reviews Rawanda has written across all businesses on Google Maps, not just this one.
I just have to give the biggest shoutout to Emilie for being absolutely AMAZING dog groomers! 🐶✨
You can tell how much they genuinely care—not just about the dogs looking great, but about their comfort and happiness too. My pup always comes back looking flawless, smelling incredible, and most importantly… relaxed and happy. That says everything. 💛
Emilie's attention to detail is unreal, she has such a calm, reassuring energy that makes even the most nervous dogs feel at ease. They take the time to listen, they remember the little things, and they treat every dog like their own.
It’s not easy trusting someone with your fur baby, but with these two, I never have to worry. If you’re looking for groomers who go above and beyond every single timeEmilie it. Highly, highly recommend! 🙌🐾
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming
Response from the owner · 6 months ago
Thank you so much Rawanda for taking the time in reviewing your first experience with Buddies, recommending us and appreciating Lindsey's and JP's efforts and expertise. We are happy only when our clients are delighted with the high quality and level of personal care taken by our staff. See you all again at the next appointment!
CJ LayerLocal Guide · 35 reviewsiTotal number of Google reviews CJ has written across all businesses on Google Maps, not just this one.
Buddies did an amazing job with our Golden Retriever. He does not like car rides, so having them come to us was a huge help!
Response from the owner · a week ago
We’re so glad Buddies Mobile Pet Grooming and Care could make things easier by coming to you, especially for a pup who isn’t a fan of car rides. Thank you for the 5-star review and for trusting us with your Golden Retriever. We appreciate your kind words and look forward to helping again anytime.
Hemang Patel6 reviewsiTotal number of Google reviews Hemang has written across all businesses on Google Maps, not just this one.
Amazing grooming experience! I couldn’t be happier with how my 3 month old puppy turned out. Emilie was kind and gentle with him since it was his first time which was especially important. They took great care of him and did an amazing job—he came back looking absolutely adorable, clean, fluffy, and smelling great!
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Thank you so much Hemang for taking the time in reviewing your first experience with Buddies, recommending us and appreciating Emilie's skills, effort. We are glad only when our clients are delighted with the value of our high quality product; delivered always with personal care and attention. Look forward to seeing you all again at the next appointment!
Rachel Winkler4 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
I’ve used Gabi with Buddies Mobile Pet Grooming twice now, and it’s been great each time. I love that she comes to the house and grooms my dog in my driveway. Doesn’t take too long, my dog always looks great, and it’s very convenient. Highly recommend!
Response from the owner · 4 weeks ago
Thank you so much Rachel for taking the time in reviewing your experience with Buddies, recommending us and appreciating Gabi's skills, effort. We are glad only when our clients are delighted with the value of our high quality product; delivered always with personal care and attention. Look forward to seeing you all again at the next appointment!
sherry primm10 reviewsiTotal number of Google reviews sherry has written across all businesses on Google Maps, not just this one.
Our dog has terrible separation anxiety so it’s always been an ordeal to get him groomed. Mobile grooming has been a game changer and Oliver absolutely loves Emilie! She goes above and beyond to take such good care of him. Highly recommend!
Services: Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog grooming and styling, Dog nail trimming
Response from the owner · 4 weeks ago
Thank you so much Sherry for taking the time in reviewing your first experience with Buddies, recommending us and appreciating Emilie's skills, effort. We are glad only when our clients are delighted with the value of our high quality product; delivered always with personal care and attention. Look forward to seeing you all again at the next appointment!
Cassandra Johnson8 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
We had such a wonderful first experience at Buddies Pet Care! We recently moved to Georgia, so I was definitely nervous about finding a new groomer for Xena. I’m pretty picky when it comes to her grooming since she’s a long-haired dachshund with a very fluffy coat rather than a traditional drop coat, and I like to keep her looking natural while still cleaned up and shaped nicely.
Emilie did an amazing job listening to exactly what I wanted and executed it perfectly! Xena came out looking absolutely beautiful, and I couldn’t be happier with her groom. Emilie was also so sweet and made the whole experience great. I’m so happy we found someone we can trust with Xena and will absolutely be back! 🩷🐾
Services: Dog grooming
Response from the owner · a month ago
Thank you so much Cassandra for taking the time in reviewing your first experience with Buddies, recommending us and appreciating Emilie's skills, effort. We are glad only when our clients are delighted with the value of our high quality product; delivered always with personal care and attention. Look forward to seeing you all again at the next appointment!
Jennifer Storm BlanckLocal Guide · 29 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Very satisfied with our experience! One of our doodles is a nervous fella and gets pretty anxious going to the groomer. Mobile grooming is just what he needs and we are so happy to have found Buddies! The owners are very responsive and communicative. The scheduling process was easy, prices were clearly quoted, and payment was simple. The groomer arrived on time and was very pleasant and polite. She took excellent care of our pup and he looked and smelled fantastic when she was done! We have already scheduled our next appointment and look forward to being return clients.
Price assessment: Reasonable price
Services: Dog grooming
Response from the owner · a month ago
Thank you so much Jennifer for taking the time in reviewing your first experience with Buddies and appreciating Lindsey's patience, skills. We are so glad that we were able to help take care of your nervous fella. Look forward to seeing you all again at the next appointment!
Landele King3 reviewsiTotal number of Google reviews Landele has written across all businesses on Google Maps, not just this one.
Absolutely wonderful experience! I couldn’t be happier with the grooming my dog received. He’s a long-haired Shih Tzu mix and was looking especially fluffy and in need of some serious TLC—and she did an amazing job! He looks absolutely adorable, clean, fluffy, and so handsome!
She was wonderful to communicate with, friendly, professional, and clearly took so much care with him. You can tell she genuinely loves what she does, and she treated my pup with such kindness and care.
I’m beyond impressed with how beautiful he looks! She did an exceptional job, and I will absolutely be using her again. I can’t wait for his next grooming! Five stars all the way—I highly recommend!
Response from the owner · a month ago
Thank you so much Landele for taking the time in reviewing your first experience with Buddies and appreciating Gabi's patience, skills and for your strong recommendation. We are so glad that we were able to help take care of your pup. Look forward to seeing you all again at the next appointment!
