Experts Reviews · Company report
Bug Baron Exterminator logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Bug Baron Exterminator

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 321 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bug Baron Exterminator is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Bug Baron Exterminator for 8 kinds of job.

Bug Baron Exterminator for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Bug & insect extermination” · showing 20

Tara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very thorough and friendly. This company is way better than any big name brand company.

Reasonable priceBug & insect extermination
Karina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Mike was very professional and polite. I was in a time crunch and he was able to service our property quickly.

Paid $40–60Reasonable priceBug & insect extermination
Atinuke9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Effective treatment! Extreme professionalism from Mike. Satisfied customer here.

Reasonable priceBug & insect extermination
ELIJAH6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve never been happier with a business like this! Hands down the best service I’ve ever had!!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Rod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon really goes above and beyond with his services. I have not seen any roaches since signing up with Bug Baron. I genuinely feel appreciated as a customer.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time and convenient. Gets back to you right away. I had a roach and spiders. No longer see them. Really nice!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Gloria15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you have any issues with bugs, rats, etc call Simon with Bug Baron. He is terrific and he had solutions to my problems right away. You won't regret it!

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Genessis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company with excellent customer service! Every summer we've had an ant problem; which is why we reached out to Bug Baron for their services. This summer we have not had any issues with ants! The owner will answer any questions/concerns and he is very professional and honest.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Eva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm very pleased with their service. They are great at explaining costs clearly and up front, easy to communicate with, friendly and reliable. We had a serious flea problem in our yard and have had great results with this exterminator. I also really appreciated that Simon specifically asked about fruit trees/plants…

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician Simon, sprayed the inside and outside of our house, and after a day our pest issue was fixed. Not only did they have better pricing than the leading competitors, but they had better results as well. I would definitely recommend them!!!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome customer service, reliable and professional. Out of all the inquiries we put out on Yelp…Bug Baron was the quickest in responding while being the most friendly and knowledgeable. They weren’t pushy either and made it very easy to get setup. They won us over right away! We set up an appointment and Simon…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Gina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon is very helpful & professional. Highly recommend this company!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using this service for a few months now and our backyard hasn't seen any spiders, rats, or other pests. This is by far the best way to rid yourself of these problems in a methodical and routine way. This went from a headache and not so fun to deal with problem to effortlessly handled. I can't recommend…

Bug & insect exterminationSpider extermination+ Quality+ Professionalism+ Value
Max1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon is top notch. He is very punctual and always very responsive. He assisted me with a rodent problem in my attic, which has since stopped. Reasons to use Bug Baron: -Very inexpensive and responsibly priced -extremely flexible -does not force or pressure you for sale -very friendly and respectful -the highest…

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We moved in to a property that hadn’t been maintained and was vacant for a long period of time. With that, you can imagine there were a lot of pests around. Simon came out and treated are yard, explained what would work best, the frequency, and the safety of the chemicals being used which was a big concern for us.…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Manuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called Bug Baron because I had a spider issue. Their tech Simon came out of did his thing. He was professional, friendly and willing to answer all my questions. I no longer have a spider issue. I recommend this company to anyone looking for quality service at afforable prices.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional , always on time , listens and comes back when we need them too!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Nicholas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon at Bug Baron provides quarterly pest control service for our home and I can’t say enough about how great it is to work with him. He is extremely knowledgeable, alleviating all of our concerns, and makes sure we always know exactly what he’s doing and what our options are! We completely trust him and wouldn’t…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had some German roaches invade our home we just moved into. They were in the bathroom every evening and no matter what cleaning measures we took there would always be one late at night in the restroom. Gave this company a try because they were extremely quick to get back to us and answered any questions we had. The…

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Billy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach extermination+ Professionalism

Show more bug & insect extermination reviews (1 more) →

Price

$53-49% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 55%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination21$71–$126
Ant extermination19$63–$194
General pest inspection16$68–$116
Spider extermination14$79–$141
Cockroach extermination10$88–$282
Rodent extermination7$88–$323
Home inspection7$68–$146
Flea & mite extermination5$90–$282

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