Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Bug Baron Exterminator logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Bug Baron Exterminator

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 321 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bug Baron Exterminator is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bug Baron Exterminator is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Bug Baron Exterminator for 8 kinds of job.

Bug Baron Exterminator for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 89

All 10 Google reviews tagged “Cockroach extermination”

Rod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon really goes above and beyond with his services. I have not seen any roaches since signing up with Bug Baron. I genuinely feel appreciated as a customer.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mike14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bug Baron is top notch. Used this company a few times always professional. Simon is great. He is very knowledgeable. And a nice curious guy. Highly recommend.

Bed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Genessis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company with excellent customer service! Every summer we've had an ant problem; which is why we reached out to Bug Baron for their services. This summer we have not had any issues with ants! The owner will answer any questions/concerns and he is very professional and honest.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome customer service, reliable and professional. Out of all the inquiries we put out on Yelp…Bug Baron was the quickest in responding while being the most friendly and knowledgeable. They weren’t pushy either and made it very easy to get setup. They won us over right away! We set up an appointment and Simon…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional , always on time , listens and comes back when we need them too!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had some German roaches invade our home we just moved into. They were in the bathroom every evening and no matter what cleaning measures we took there would always be one late at night in the restroom. Gave this company a try because they were extremely quick to get back to us and answered any questions we had. The…

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have a rental townhouse in San Dimas. The women next door is a hoarder. She has trash service but chooses not to use it, she prefers throwing her trash in the back yard. So we got cockroaches. We hired the Bug Barron. Simon can out and sprayed ..two days later no bugs. I would definitely recommend the Bug Baron if you have bug issues.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
LisaMarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon was awesome. Very friendly, knowledgeable and honest. Doesn't try to over charge or get you into a buying scheme with a contract. He came out same day and performed the service. Simon gets 10 stars for me and I will for sure recommend him to anyone asks.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Billy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach extermination+ Professionalism
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$53-49% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 55%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination21$71–$126
Ant extermination19$63–$194
General pest inspection16$68–$116
Spider extermination14$79–$141
Cockroach extermination10$88–$282
Rodent extermination7$88–$323
Home inspection7$68–$146
Flea & mite extermination5$90–$282

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