Pest control service · Wichita, KS · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 60 ant exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★228 Google reviews · 24 photos
100%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$91typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Bug Shockers five stars based on 228 reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of the service. Staff are described as friendly and knowledgeable, often providing detailed explanations for treatments like spider and termite control. Reviewers highlight the company's thoroughness and professional approach, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 228 reviews (100% five-star).
Reviews on this page: 228 Google reviews (181 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Ant Exterminator serving Wichita, Kansas.
Data from Google, last updated October 26, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
Bug ShockersAnt Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bug Shockers: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bug Shockers: 100/100 on this factor. Category median: 94.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bug Shockers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bug Shockers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
228 Google reviews we collected
5.0of 5
5 stars227100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 181 written reviews
100%praise
Praise378100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price6046%
Reasonable6852%
Overpriced00%
Not sure22%
$91-5% vs typical ant exterminators
Middle half of what 112 customers paid ($81–$119) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10929%
Speed & response8021%
Quality & results5916%
Would recommend4813%
Communication4111%
Price & value287%
Honesty & trust144%
What customers talk about
We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The ladies were very friendly, knowledgeable , and comforting as to how to control spiders in our new home!”
“I called them that same day, explained I have had a brown recluse spider infestation since I moved into my apartment several years ago and I needed to…”
“They do a fantastic job, and best of all, I don’t have bugs!”
“I HIGHLY recommend using Bug Shockers you will not be disappointed.”
“The technician was extremely informative and explained how the process worked.”
“The price was very reasonable for the comprehensive service I received.”
“🐜🚫 It’s such a relief to know my home is being taken care of by people I can trust.”
People customers mention
Matt6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bug Shockers for 8 kinds of job. Pick one to see what they paid and said.
Judy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
It was a pleasure working with Bug Shockers. The technician was extremely informative and explained how the process worked. I HIGHLY recommend using Bug Shockers you will not be disappointed.
Paid $60–80Great priceBug & insect extermination
James7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The ladies were very friendly, knowledgeable , and comforting as to how to control spiders in our new home!
Look forward to a long relationship with the
Bug Shockers!
Paid $60–80Great price
Jocelyn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I couldn’t be happier with my bug control service! The team is always super nice, friendly, professional, and a pleasure to work with. They do a fantastic job, and best of all, I don’t have bugs! 🐜🚫 It’s such a relief to know my home is being taken care of by people I can trust. I highly recommend their service to…
Charlie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They are prompt for each appointment…. Always thorough with each treatment…! Always a great experience…!
Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Elaine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Wonderful. Being a new Pest Control to our house, the Technicians, listened to all of my concerns and problem areas. They were amazing. They went to work and spent more time at my house than any other pest control company. I’m terrified of mice, they looked into every mouse bait stations around my house and filled…
Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Susan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very reasonable and professional. Glad I called this company for my need for an exterminator.
It was a pleasure working with Bug Shockers. The technician was extremely informative and explained how the process worked. I HIGHLY recommend using Bug Shockers you will not be disappointed.
Price assessment: Great price
Price: $60–80
Services: Bug & insect extermination
Response from the owner · a year ago
Thank you so much. We're really happy to hear you had a great experience and that everything was clearly explained. We truly appreciate the recommendation.
James Weiler7 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
The ladies were very friendly, knowledgeable , and comforting as to how to control spiders in our new home!
Look forward to a long relationship with the
Bug Shockers!
Price assessment: Great price
Price: $60–80
Pest type: Spiders
Response from the owner · a month ago
Thank you, James! We really appreciate the great review!
We're glad our team could help you feel more comfortable in your new home and answer your questions about keeping spiders under control.
We'd love that long relationship too! Thank you for trusting Bug Shockers. We'll be here when you need us!
Jocelyn Boehm7 reviewsiTotal number of Google reviews Jocelyn has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with my bug control service! The team is always super nice, friendly, professional, and a pleasure to work with. They do a fantastic job, and best of all, I don’t have bugs! 🐜🚫 It’s such a relief to know my home is being taken care of by people I can trust. I highly recommend their service to anyone looking for reliable, effective pest control and excellent customer service!
Price assessment: Reasonable price
Price: $80–100
Services: Bug & insect extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 6 days ago
Thank you so much, Jocelyn! We love hearing this!
Knowing you trust our team to take care of your home means a lot to us. Friendly, reliable service AND fewer bugs is exactly what we're here for!
We truly appreciate your recommendation and your support of our local, family-owned business. Thank you for choosing Bug Shockers!
D E18 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind words! We're thrilled to hear you were pleased with our service and the results. We truly appreciate your support and look forward to serving you again in the future!
CM Wood4 reviewsiTotal number of Google reviews CM has written across all businesses on Google Maps, not just this one.
I was home on a Saturday night recovering from surgery when I was bit by a brown recluse spider. Due to the seriousness of the bite and the possibility it would have a serious negative effect on my surgery procedure, I went to the emergency room.
The following Monday I got a referral from a coworker for Bug Shockers. I called them that same day, explained I have had a brown recluse spider infestation since I moved into my apartment several years ago and I needed to get it resolved immediately.
They scheduled me for the following morning, sent an alert 10 minutes before they arrived and arrived on time. They explained everything they were doing and how they could help further in the future. They spayed inside and outside, and were through.
I was so impressed with their professional service and I will have them return again. The price was very reasonable for the comprehensive service I received. I know this process of eliminating these well established spiders will take some time and more attention. I’ll come back here in a few months and update my situation.
I highly recommend Bug Shockers. I finally have confidence and hope they will address this in every way they can and I can be free of these poisonous spiders.
UPDATE
As promised, I am back to provide an update on the Brown Recluse Spider infestation I’ve been fighting for several years. My first spray was July 14th. Since that time, I saw a substantial reduction in spiders as gauged by sight and sticky traps. It has been about a 90% reduction.
I asked for a second application only because I wanted to be extra sure. My spider bite really left me in fear. That second application was completed on October 1st. I found a couple of spiders on my sticky traps shortly after the second spray but I understand that is to be expected. I have seen none since. I am so relieved!
Bug Shockers did an amazing job! Thank you!
Price assessment: Great price
Price: $80–100
Services: Spider extermination
Response from the owner · 3 months ago
Wow, what a story, and we are so glad you reached out to us. First and foremost, we hope you are healing well from both your surgery and that brown recluse bite. That is a lot to go through at once, and it means the world that you trusted us to step in and help.
A big thank you to your coworker for the referral, and thank you for giving us the chance to earn your confidence.
Brown recluse are one of the trickier pests we deal with. They are shy, they hide well, and they can quietly settle into a home for years before anyone notices them. You are exactly right that clearing out a well established population takes time and follow up. That steady, ongoing attention is what really makes the difference, and we will be right there with you through the whole process.
We are so glad our technician took the time to explain everything and treat your place thoroughly, inside and out. That honest, educational approach is what we want every client to feel.
We look forward to seeing you on your next visit, and we truly cannot wait to hear your update in a few months. Thank you for trusting Bug Shockers.
The Bug Shockers Team
Charlie Austin2 reviewsiTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
They are prompt for each appointment…. Always thorough with each treatment…! Always a great experience…!
Price assessment: Reasonable price
Price: $60–80
Services: Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes, Other
Response from the owner · a week ago
Thank you, Charlie! We really appreciate the 5-star review and your continued trust in us! ⭐
Being prompt, thorough, and providing a great experience every visit is exactly what we strive for. It means a lot knowing our team continues to deliver for you.
Thank you for choosing Bug Shockers and supporting our local, family-owned business!
Amy Bankston6 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Bug Shockers is always on time, and give us adequate notice when they are in route. They are all very kind, professional people, will listen to and address any concerns we might have. Highly recommend them!!’
Response from the owner · 2 weeks ago
Thank you so much, Amy! We really appreciate the recommendation and your continued trust in our team!
Good communication, showing up when we say we will, and taking the time to listen are all a big part of how we believe our customers should be treated.
Thank you for choosing Bug Shockers and supporting our local, family-owned business!
Elaine Neel5 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Wonderful. Being a new Pest Control to our house, the Technicians, listened to all of my concerns and problem areas. They were amazing. They went to work and spent more time at my house than any other pest control company. I’m terrified of mice, they looked into every mouse bait stations around my house and filled them immediately. They found ones in my garage I did not know I had and promptly filled them. They swept all spider webs, I mean they attacked them! We are equally happy there is no contract to sign, no month to month, even though they don’t come every month, they are Not going to bill me every month, like others companies do. They will put us on a quarterly calendar. And they are able to come whenever we need them. Did I mention the technicians were women! And they Love their job. Very enthusiastic, likable, knowledgeable. We highly recommend Bug Shockers!
Price assessment: Reasonable price
Price: $60–80
Services: Rodent extermination, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Spiders, Other
Response from the owner · 2 weeks ago
Thank you so much, Elaine! What an awesome review! ⭐
We're especially glad our technicians took the time to listen to your concerns, check the areas you knew about AND find the ones you didn't. That's exactly the kind of thorough service we want to provide.
And yes, no contracts and no paying for months when we aren't servicing your home! We believe pest control should fit your needs, not lock you into an agreement.
We'll be happy to keep taking care of you quarterly, and we're always here when you need us between visits. Thank you for trusting Bug Shockers and for recognizing our amazing team!
Ken Hinkle12 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Bug Shockers is the best pest control company. They have been voted Best in Wichita for the past 3 years. They are family and locally owned. I hope you try to support local businesses as much as I do. This company is efficient and the employees are very conscientious and friendly.
Price assessment: Great price
Pest type: Other
Response from the owner · a month ago
Vicki, thank you so much! This made our whole family smile.
Professional and friendly is the standard we hold our technicians to on every pest control visit, so hearing that it showed up at your home means a lot. We will be sure the tech who took care of you hears this one.
We are a family owned and operated pest control company right here in the Wichita and Derby area, and we do not use contracts. Every visit has to earn the next one. Reviews like yours are how we know we are doing it right.
Thank you for trusting us with your home, and welcome to the Bug Shockers family. We are always just a call or a text away.
- The Bug Shockers Team
