Experts Reviews · Company report
BugBros Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

BugBros Pest Control

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 107 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BugBros Pest Control is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BugBros Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BugBros Pest Control is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BugBros Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BugBros Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BugBros Pest Control is better than —% of pest control services.–
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Reviews for your job

Customers hired BugBros Pest Control for 8 kinds of job.

BugBros Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Bug & insect extermination”

Laylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The service was amazing! Everything was super good! I am very impressed about the work it was very fast and easy not difficult at all!

Great priceBug & insect extermination
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Professional at its finest. Thank you.

Paid $40–60Great priceSpider exterminationBug & insect extermination
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, great communication. After having problems with another pest control company, I called BugBros and I am so glad I did. They were able to provide us with service fast and for a reasonable price. Communication has been excellent with setting up follow up treatments. Definitely recommend!

Reasonable priceBug & insect extermination
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent, after interviewing 5 companirs, Bug. Bro were straight forward about how to eradicate all bugs. There cost is significantly less than the others. Alex the technician explained what he is doing and why. Alex treated in & out side, placed baits, and knocked down webs.

Paid $120–140Great priceSpider exterminationBug & insect exterminationAnt extermination
Abby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve had a great experience with them and Colton is very communicative and helpful. He even let me know I had some gutter issues that I wouldn’t have seen otherwise!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
MikeLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They have been out twice now, it is going great. The Company and Colton are very professional. It is hard to find good Customer Service anymore and so far that are excellent at it!

Paid $60–80Hornet & wasp exterminationBug & insect extermination
RoseyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So happy we made move to Bug Brothers pest control! They’ve done outstanding work with our spider issue! Colton was here for follow up & super efficient and informative!

Reasonable priceGeneral pest inspectionBug & insect extermination
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton from BugBros came out to service our house and from when I called to make an appt to them coming out was only a couple days. Very fast efficient and educated. They did a whole home investigation into our issues and found the problem areas and started the solutions by spraying and setting traps. All was…

Paid $80–100Great priceHome inspectionGeneral pest inspectionBug & insect extermination
HaleyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andy, Colton and all of the guys at Bug Bros are fantastically professional, wonderfully detailed and incredibly friendly! They actually eradicate the issue and communicate what's happening every step of the way. I wouldn't use any other service out there!

Paid $140–160Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience with this company and with the guy that came out to treat our house. He was friendly, knowledgeable, on time, thorough, and respectful.

Reasonable priceBug & insect extermination
PLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Praising Alex. He is courteous & caring. I am very pleased with this service! Highly recommend!

Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Jodi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been extremely pleased with BugBros. They are professionally walking my family through a sudden bug infestation with compassion and continued attention . Andy, Alex and Colton have been thorough during our home inspections. They make adjustments as needed, listened to our concerns, answer our questions and…

Paid $120–140Reasonable priceHome inspectionBug & insect extermination
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best customer service I’ve received in recent memory. Would absolutely recommend to all friends, family and clients.

Bug & insect extermination
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alex was incredibly thorough and took great care to treat my home inside & out! I love working with Bug Bros and highly recommend!

Reasonable priceGeneral pest inspectionBug & insect extermination
Hugo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They did great! Courteous, arrived on time and sprayed generously in hard to reach places.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Adella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely amazing service! Great communication all through out! Completely adorable and wonderful team and service who really cares about the quality of service and the customer! I would highly recommend this service. We left our pest control company that we were with for 5 years to join the crazy happy club and it was absolutely well worth the switch!

Paid $20–40Reasonable priceBug & insect extermination
Paige11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy did an amazing job! Very friendly and the booking process was very easy.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
KarenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Spider exterminationBug & insect exterminationAnt extermination
Elisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Spider exterminationMosquito exterminationBug & insect extermination
AmandaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Termite inspectionGeneral pest inspectionBug & insect extermination

Price

$128+13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$133
Bug & insect extermination21$61–$141
Spider extermination14$83–$173
Home inspection12$61–$168
Hornet & wasp extermination10$96–$282
Rodent extermination7$86–$323
Ant extermination7$81–$246
Cockroach extermination6$81–$282

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