Experts Reviews · Company report
BugBros Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

BugBros Pest Control

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 107 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BugBros Pest Control is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BugBros Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BugBros Pest Control is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BugBros Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BugBros Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BugBros Pest Control is better than —% of pest control services.–
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Reviews for your job

Customers hired BugBros Pest Control for 8 kinds of job.

BugBros Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#104 / 272
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “General pest inspection” · showing 20

JohnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

Colton answered all my questions, let me know what he was doing and was very professional.

Reasonable priceGeneral pest inspectionCockroach extermination
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Colton came and did an excellent job spraying for bugs and setting up our house for protection against rodents as well. He was very informative about the process and had great knowledge about bugs and rodents. Overall great experience and great customer service.

Home inspectionRodent exterminationGeneral pest inspection
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Colton was Great! He was on time, explained the process and was easy to work with. Glad we switched to BugBros and I hope to continue a positive relationship.

Paid $80–100Reasonable priceGeneral pest inspection
Cecilia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had our first visit from BugBros so I am still waiting on the next visits and how happy I can get when all my mice problem is gone. For now, they were on time and courteous. I am hopeful on good results.

Paid $20–40Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andy and guys are amazing. Andy is Spider-Man! Don’t let him fool you!

Paid $120–140Great priceGeneral pest inspection
Abby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve had a great experience with them and Colton is very communicative and helpful. He even let me know I had some gutter issues that I wouldn’t have seen otherwise!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
RoseyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So happy we made move to Bug Brothers pest control! They’ve done outstanding work with our spider issue! Colton was here for follow up & super efficient and informative!

Reasonable priceGeneral pest inspectionBug & insect extermination
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton from BugBros came out to service our house and from when I called to make an appt to them coming out was only a couple days. Very fast efficient and educated. They did a whole home investigation into our issues and found the problem areas and started the solutions by spraying and setting traps. All was…

Paid $80–100Great priceHome inspectionGeneral pest inspectionBug & insect extermination
HaleyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andy, Colton and all of the guys at Bug Bros are fantastically professional, wonderfully detailed and incredibly friendly! They actually eradicate the issue and communicate what's happening every step of the way. I wouldn't use any other service out there!

Paid $140–160Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton was the technician that serviced our property and he was awesome. He was patient while we moved all the animals to the car and made sure I didn't have any questions before we left. He worked quickly so our time out of the house was minimal. Thanks Andy also for being patient and understanding with all our…

Paid $200+Great priceFlea & mite exterminationGeneral pest inspection
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alex was incredibly thorough and took great care to treat my home inside & out! I love working with Bug Bros and highly recommend!

Reasonable priceGeneral pest inspectionBug & insect extermination
Lacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex was the best pest control technician I’ve ever had and will always recommend them

Reasonable priceGeneral pest inspection
Natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex was fantastic! He was friendly, explained everything he was doing well, removed a wasps nest for me, and made sure he handled all concerns before leaving. Very happy with the service and treatment we received today.

Paid $100–120Reasonable priceHornet & wasp exterminationGeneral pest inspection
CynthiaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

very thoroughly start on the outside then on inside. very patient. friendly courteous to the property. see you in 30 days

Paid $140–160Great priceGeneral pest inspection
Hugo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They did great! Courteous, arrived on time and sprayed generously in hard to reach places.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex is a true professional. Easy company to work with no contracts which is nice.

Paid $180–200Great priceGeneral pest inspection
Jariane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great company to work with! Andy got us set up with a great rate for 2 locations and Alex came thru and knocked it down! Alex made me completely comfortable with the process and made suggestions that could help keep my home pest free. I appreciate their promptness when I have inquiries, their timeliness when I…

Paid $140–160Great priceGeneral pest inspection
JamesLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Andy was fantastic - seriously felt like he got us what we needed fast without any hassle for extras - stellar experience - rest assured these guys will take great care of you. Thank you Andy (Chip & the team @ Keystone Solid Surfaces Lee's Summit)

Paid $200+Great priceGeneral pest inspection
Elma9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hi, Alex came out today to service my home and I couldn’t be happier. He’s communicating was great explained the whole process and provided great customer service. I look forward to being a valued client, I’m glad I found Bug Bros Pest Control.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex was very helpful and professional they did amazing job and worked well with my family at the house while I was at work during the session. I appreciate them very much

General pest inspection

Show more general pest inspection reviews (7 more) →

Price

$128+13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$133
Bug & insect extermination21$61–$141
Spider extermination14$83–$173
Home inspection12$61–$168
Hornet & wasp extermination10$96–$282
Rodent extermination7$86–$323
Ant extermination7$81–$246
Cockroach extermination6$81–$282

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