Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts

Experts Reviews · Company report
BugBros Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

BugBros Pest Control

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 107 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BugBros Pest Control is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BugBros Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BugBros Pest Control is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BugBros Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BugBros Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BugBros Pest Control is better than —% of pest control services.–
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Reviews for your job

Customers hired BugBros Pest Control for 8 kinds of job.

BugBros Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#114 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Home inspection”

Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Colton came and did an excellent job spraying for bugs and setting up our house for protection against rodents as well. He was very informative about the process and had great knowledge about bugs and rodents. Overall great experience and great customer service.

Home inspectionRodent exterminationGeneral pest inspection
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Alex was prompt, thorough and friendly. Great follow up and follow through on their promises. G

Great priceHome inspectionRodent exterminationTermite inspection
Cecilia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had our first visit from BugBros so I am still waiting on the next visits and how happy I can get when all my mice problem is gone. For now, they were on time and courteous. I am hopeful on good results.

Paid $20–40Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton from BugBros came out to service our house and from when I called to make an appt to them coming out was only a couple days. Very fast efficient and educated. They did a whole home investigation into our issues and found the problem areas and started the solutions by spraying and setting traps. All was…

Paid $80–100Great priceHome inspectionGeneral pest inspectionBug & insect extermination
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton, my service technician, did a very professional job in protecting my house in which pest my enter. We talked about what kind of protection was being applied to my house and what to expect from that protection. The outside was treated top [the roofline] and bottom [foundation]. Even the deck, door frames, and…

Reasonable priceHome inspection
Jodi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been extremely pleased with BugBros. They are professionally walking my family through a sudden bug infestation with compassion and continued attention . Andy, Alex and Colton have been thorough during our home inspections. They make adjustments as needed, listened to our concerns, answer our questions and…

Paid $120–140Reasonable priceHome inspectionBug & insect extermination
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very punctual and very efficient

Paid $40–60Reasonable priceHome inspection
Noah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Amazing service and incredibly convenient!

Paid $100–120Great priceHome inspection
Storeme1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly , affordable , Fast & efficient ! Andy & Alex are both great at what they do !

Paid $80–100Great priceHome inspection
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy was great! Really professional & made sure all needs were met.

Home inspectionHornet & wasp exterminationRodent extermination
chrisa month ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
Cheri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $140–160Great priceHome inspectionRodent exterminationGeneral pest inspection

Price

$128+13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$133
Bug & insect extermination21$61–$141
Spider extermination14$83–$173
Home inspection12$61–$168
Hornet & wasp extermination10$96–$282
Rodent extermination7$86–$323
Ant extermination7$81–$246
Cockroach extermination6$81–$282

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