Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts

Experts Reviews · Company report
BugBros Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

BugBros Pest Control

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 107 Google reviews

📞 Call (816) 307-2712Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BugBros Pest Control is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BugBros Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BugBros Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BugBros Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BugBros Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BugBros Pest Control is better than —% of pest control services.–
—

Reviews for your job

Customers hired BugBros Pest Control for 8 kinds of job.

BugBros Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#141 / 256
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Spider extermination”

Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Professional at its finest. Thank you.

Paid $40–60Great priceSpider exterminationBug & insect extermination
Frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Thank you again Colton for your outstanding professionalism and concern for providing quality work. Being an older person, who is concerned to know details, I tend to ask more questions than most - it’s just my style. You answered every one of my questions thoroughly, took the time to point out certain features of…

Paid $40–60Great priceSpider exterminationBed bug extermination
BJLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Colton was great! He answered all of our questions and gave us everything we need to keep the spiders from taking over our new house. He even helped us with a wasp problem we didn’t know we had until he showed it to us.

Paid $100–120Great priceHornet & wasp exterminationSpider extermination
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent, after interviewing 5 companirs, Bug. Bro were straight forward about how to eradicate all bugs. There cost is significantly less than the others. Alex the technician explained what he is doing and why. Alex treated in & out side, placed baits, and knocked down webs.

Paid $120–140Great priceSpider exterminationBug & insect exterminationAnt extermination
Abby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve had a great experience with them and Colton is very communicative and helpful. He even let me know I had some gutter issues that I wouldn’t have seen otherwise!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
PLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Praising Alex. He is courteous & caring. I am very pleased with this service! Highly recommend!

Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Hugo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They did great! Courteous, arrived on time and sprayed generously in hard to reach places.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
AjLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Young man was early on the job which was great for me , Met one of their technicians nice guy explained what he was going to do then he went to work until the job was done excellent

Great priceSpider extermination
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy was great! Really professional & made sure all needs were met.

Home inspectionHornet & wasp exterminationRodent extermination
Kenzie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy is the best! Recently moved into a house that has sat empty for the last 6+ months. After seeing lots of bugs and spiders our first day here, I called BugBros and Andy was able to come out asap! He answered all of my questions and explained everything he was doing thoroughly! So thankful for their expertise and help getting rid of some creepy bugs:)

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspection
Paige11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy did an amazing job! Very friendly and the booking process was very easy.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
KarenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Spider exterminationBug & insect exterminationAnt extermination
Elisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Spider exterminationMosquito exterminationBug & insect extermination

Price

$128+13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$133
Bug & insect extermination21$61–$141
Spider extermination14$83–$173
Home inspection12$61–$168
Hornet & wasp extermination10$96–$282
Rodent extermination7$86–$323
Ant extermination7$81–$246
Cockroach extermination6$81–$282

Compare with

ClearDefense Pest Control logoClearDefense Pest ControlExperts Score 99Kansas City · 4.99★Upfront Pest logoUpfront PestExperts Score 99Kansas City · 4.99★Augustine Exterminators, Inc.Experts Score 96Kansas City · 4.95★