Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Bugs Patrol LLC Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Bugs Patrol LLC Pest Control

Fort Myers, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 5.0★ from 172 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bugs Patrol LLC Pest Control is better than 99% of bed bug exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bugs Patrol LLC Pest Control is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bugs Patrol LLC Pest Control is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bugs Patrol LLC Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bugs Patrol LLC Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bugs Patrol LLC Pest Control is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Bugs Patrol LLC Pest Control for 8 kinds of job.

Bugs Patrol LLC Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Rodent extermination”

Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service!! Reasonably priced, knowledgeable, professional and responsive to all concerns. Definitely recommend this amazing company for all your pest control needs.

Paid $100–120Great priceRodent exterminationGeneral pest inspection
HLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This business literally “does it all.” I really can’t say enuf great things. He’ll give a free inspection, then gives an estimate with recommendations. I used his service initially for a tent free option for a bed bug infestation at my mother’s house. Needless to say, nothing, and I mean nothing, is alive there…

Reasonable priceAnt exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional got right to the issue and took care of it

Great priceRodent extermination
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Bugs Patrol over 10 years. Alex is an extremely knowledgeable and nice guy with excellent service. You can't go wrong with Bugs Patrol, not to mention their very affordable prices.

Great priceHome inspectionRodent exterminationTermite inspection
Nora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called Bugs Patrol on a friend’s recommendation. What a stroke of luck! Alex responded almost immediately, set up a meet and greet, made an extensive evaluation and offered a fair price. We Signed on then and there. His service is beyond excellent; his prices worth every penny. He gets it done, and follows up.…

Great priceHome inspectionRodent exterminationGeneral pest inspection
cheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company is awesome for extermination, anytime I’ve ever had a problem Alex the owner takes care of it right away and always go the extra mile. Alex always answers my texts or any questions that I might have. . We’ve had his service for seven Years, and we haven’t had a single problem or a bad word to say about…

Great priceRodent exterminationTermite exterminationSpider extermination
The2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Four years ago, my employer brought in Bugs Patrol to deal with a particularly nasty rat problem - the rats had nested in a tiny crawlspace beneath the roof. In the heat of summer, the owner never hesitated to climb into the cramped, sweltering space. He laid the traps himself, then returned a few days later to…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
BC8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about Alex and his guys. From start to finish, they've exceeded all my expectations. Their professionalism and effectiveness are top-notch. Would definitely recommend them to family and friends.

Hornet & wasp exterminationGeneral pest inspectionRodent extermination
Edith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eliminaron las ratas muy efectivamente la verdad y muy buen servicio.

Rodent extermination+ Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection22$63–$124
Ant extermination17$56–$246
Bug & insect extermination16$73–$133
Cockroach extermination15$91–$323
Rodent extermination9$88–$371
Spider extermination9$88–$161
Home inspection9$66–$153
Flea & mite extermination5$90–$282

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