Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate this practice 4.9 out of 5 based on 1842 reviews, with the owner responding to 83% of them. Patients frequently praise the staff for being patient, friendly, and efficient, noting that the child-friendly environment helps reduce anxiety during cleanings and extractions. However, some low-star reviews criticize perceived rudeness from front desk personnel, rushed appointments, and a lack of preventive care recommendations.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
1,842 Google reviews we collected
Phrases our text analysis found in 1,493 written reviews
How often each topic comes up in the written reviews
We read 1,493 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“attentive, pleasant, and there are always surprises!”
“Let me tell you, the dental assistant was very rude and unprofessional.”
“I appreciate their attention to detail and how calm and kind they are even with nervous kids.”
“I am looking to find a different dentist for my kids because this has been the worst experience I have ever had with any kind of Dentist!”
“I would highly recommend to anyone looking for a good pediatric dentist!”
“If I could give Suri 5 stars, I would, but I selected 2 for the overall experience.”
“They are always very efficient and get both kids in and out quickly.”
“My son was a lil scared and he explained to him and showed him what he was doing the whole way through.”
“They are friendly, knowledgeable and personable and I trusted him completely.”
“We are in town from Philadelphia and not existing patients of this practice but were taken care of and the out of pocket cost was incredibly reasonable.”
“” We have constantly had problems with this dentist billing but stayed around because we loved Eileen.”
praise complaint · found by our text analysis, Google review wording unchanged.
Really great place for kids ! attentive, pleasant, and there are always surprises! :)
The dental hygienist completed the cleaning in about 3 minutes. The dentist had to finish the cleaning during his inspection. The staff came across like they hated their job.
For my son we were not recommended to get two $25 sealants in August 2025. In Jan 2026, 2 cavities were discovered. We paid $340 for 2 cavities that got filled February 2026. For my daughter who saw them Aug 2025 and Jan 2026 they didn’t mention the need for sealants. In August 2026 we got 8 sealants when I…
Fun, welcoming, helped my child feel comfortable with teeth cleaning and went at his pace while still ensuring his teeth got taken care of. Gentle but firm approach from both nurses and dentist. Fun reward system for kids and very informative and helpful for parents. Just our first visit but I foresee coming here for our children’s teeth for a long time!
Dentist is awesome, girl at the desk is the absolute rudest most abrasive person ever. I won’t go back just because of her! Do not recommend
The Staff and Dentists are very good with making the experience good for my kid. I am also grateful that no matter which insurance carrier I had they were an in-network provider.
4.9 ★★★★★ 1,842 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Really great place for kids ! attentive, pleasant, and there are always surprises! :)
Thank you for your review! We appreciate your feedback and support.
The dental hygienist completed the cleaning in about 3 minutes. The dentist had to finish the cleaning during his inspection. The staff came across like they hated their job.
Thank you for your feedback. We’d appreciate the opportunity to learn more. Please contact our office so we can listen to your concerns directly.
For my son we were not recommended to get two $25 sealants in August 2025. In Jan 2026, 2 cavities were discovered. We paid $340 for 2 cavities that got filled February 2026. For my daughter who saw them Aug 2025 and Jan 2026 they didn’t mention the need for sealants. In August 2026 we got 8 sealants when I realized she didn’t have them. Dentist isn’t really trying to prevent cavities, I spoke with office staff and they spoke with dentist today before I left review.
Thank you for your feedback. Please contact our office if you’d like to discuss further.
Lia was Amazing loved our visit thanks😍
We appreciate your review and support, it means a lot to us.
Fun, welcoming, helped my child feel comfortable with teeth cleaning and went at his pace while still ensuring his teeth got taken care of. Gentle but firm approach from both nurses and dentist. Fun reward system for kids and very informative and helpful for parents. Just our first visit but I foresee coming here for our children’s teeth for a long time!
Thank you for your review! We appreciate your feedback and support.
Very prompt and friendly!
Dentist is awesome, girl at the desk is the absolute rudest most abrasive person ever. I won’t go back just because of her! Do not recommend
The Staff and Dentists are very good with making the experience good for my kid. I am also grateful that no matter which insurance carrier I had they were an in-network provider.
I’ve been to many of the Burg Children’s Dentistry locations and have loved all of them, but my first time at this location was really uncomfortable. I’m not even one for small talk, but all of the staff, except for the dentist, wouldn’t even smile or say hi, how are you? It was almost completely empty besides me and my child. The dental hygienist literally did not talk to us besides telling my daughter what to do. My daughter was the one who asked, “Can I choose the toothpaste?” after the hygienist already chose it, because she’s used to getting a choice at the other locations. No one asked if we had any questions or concerns. It was just a really uncomfortable, unwelcoming, and hostile environment and I’d rather drive further to a different location than come back here.
My kids have always had such a positive experience and actually get excited to go to the dentist, which I love. They are so awesome and patient.
Thank you for the great review, Haley!
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Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
