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The Tooth Doctor - Cottonwood Heights

Cosmetic dentist · Cottonwood Heights, UT · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%85+24Replies to reviews 8%98+8.1Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 42 veterinary dentistsPosition by Experts Score among all companies we track in this category. · better than 88%
4.9 ★★★★★ 156 Google reviews · 24 photos
97%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Oct 2026latest review

The Tooth Doctor - Cottonwood Heights at a glance

Google reviewers rate The Tooth Doctor 4.9 out of 5 based on 156 reviews, noting that the owner responds to 85% of comments. Patients frequently praise the staff for being gentle, informative, and efficient during cleanings, extractions, and fillings, often highlighting the painless nature of procedures and the pleasant office atmosphere. However, some low-star reviews criticize the practice for billing discrepancies, such as unexpected fees for maintenance services or incorrect post-treatment invoices, alongside instances of communication failures where patients could not reach the office.

  • Google rating: 4.9 out of 5 from 156 reviews (97% five-star).
  • Reviews on this page: 156 Google reviews (142 with written comments, 5 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Veterinary Dentist serving Cottonwood Heights, Utah.

Data from Google, last updated November 2, 2026.

Score profile vs other veterinary dentists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction91Reliability85Craft & service–Value–Momentum100Replies to reviews98Satisfaction: 91 (median 83)Reliability: 85 (median 72)Momentum: 100 (median 100)Replies to reviews: 98 (median 58)
This companyVeterinary Dentists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Tooth Doctor - Cottonwood Heights: 91/100 on this factor. Category median: 83.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Tooth Doctor - Cottonwood Heights: 85/100 on this factor. Category median: 72.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 88.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Tooth Doctor - Cottonwood Heights: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Tooth Doctor - Cottonwood Heights: 98/100 on this factor. Category median: 58.A
98

Bar = this company · dark tick = category median.

Star ratings

156 Google reviews we collected

  • 5 stars15197%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 142 written reviews

  • Praise17899%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6838%
  • Quality & results5028%
  • Would recommend3017%
  • Speed & response158%
  • Communication106%
  • Price & value53%
  • Honesty & trust21%

What customers talk about

We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Glin served me and she is very kind and friendly with people, I really recommend coming here”
  • “I recommend this dental clinic; they do excellent work.”
  • “Glin is a very kind person and has always done a great cleaning for me; I highly recommend her.”
  • “They offered to do them all the same day, and I happily agreed!”
  • “Glin is great she is straightforward and answers any concerns that I have and explains everything in detail”
  • “Courteous service, fast and efficient service, best equipment, pleasant atmosphere, fair price”
  • “Orvin and his staff were great, nice, and transparent.”

People customers mention

  • Glin 24 reviews
  • Orvin 23 reviews
  • Fatima 9 reviews
  • Glen 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

rolando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Yo recomiedo esta clínica dental hacen excelente trabajo la sénora glin hace execelente trabajo se los recomiendo…gracias

Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Glin is great she is straightforward and answers any concerns that I have and explains everything in detail

Jesus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Glin me atendio y es muy amable y amistosa con la gente de verdad recomiendo venir aqui

8_fruity_83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Love Glin! She's always so lovely and positive. Makes the experience 10 times less intimidating.

AjaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I needed my wisdom teeth pulled. I went in for my first appointment with them, and they said I also needed 5 fillings. They offered to do them all the same day, and I happily agreed! They addressed all of my needs in one visit and relieved so much stress for me. Very professional and just got it all done in a timely…

Guillermo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Me atendió Glin la higienista , me gusta mucho su trabajo. Buena atención :) Los recomiendo a Glin y el Dr. Orvin

Photos

Customer reviews

4.9 ★★★★★ 156 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
savitar Garcia
Review from Google · view on Google
★★★★★

Glin me atendió bien 👍

rolando olvera2 reviewsTotal number of Google reviews rolando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yo recomiedo esta clínica dental hacen excelente trabajo la sénora glin hace execelente trabajo se los recomiendo…gracias

Marvin Diego Jose2 reviewsTotal number of Google reviews Marvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me atendió Glin ,muy buena atención. Es una super higienista : )

Jesus Izarraras6 reviewsTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glin did an amazing job!!!!

Joshua Alavez1 reviewTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glin is great she is straightforward and answers any concerns that I have and explains everything in detail

David Vasquez1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glin was great. I recommend visiting the tooth doctor.

Jesus Huerta4 reviewsTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glin me atendio y es muy amable y amistosa con la gente de verdad recomiendo venir aqui

8_fruity_83 reviewsTotal number of Google reviews 8_fruity_8 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love Glin! She's always so lovely and positive. Makes the experience 10 times less intimidating.

Daniel Alvarez2 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glin and Doctor Orvin are awesome!!

Ariana Soto4 reviewsTotal number of Google reviews Ariana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glin is so gentle ☺️

The Tooth Doctor - Cottonwood Heights on Google Maps →

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