Veterinarian · Cottonwood Heights, UT · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%58+4.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 42 veterinary dentistsiPosition by Experts Score among all companies we track in this category. · better than 73%
4.9★★★★★115 Google reviews · 24 photos
97%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Trilogy Veterinary Medical Center of Sandy at a glance
Google reviewers rate the clinic 4.9 out of 5 based on 115 reviews, with the owner responding to 84 percent of them. Customers frequently praise the clean facility, friendly staff, and willingness to provide same-day appointments or emergency care. Reviewers highlight clear communication, transparent pricing, and compassionate handling of difficult situations such as euthanasia or complex diagnoses. The primary criticism involves a single instance where a physical examination was perceived as incomplete during a wellness visit.
Google rating: 4.9 out of 5 from 115 reviews (97% five-star).
Reviews on this page: 115 Google reviews (99 with written comments, 22 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 29, 2026.
Service: Veterinary Dentist serving Cottonwood Heights, Utah.
Data from Google, last updated November 2, 2026.
Score profile vs other veterinary dentists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
This companyVeterinary Dentists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trilogy Veterinary Medical Center of Sandy: 89/100 on this factor. Category median: 83.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trilogy Veterinary Medical Center of Sandy: 81/100 on this factor. Category median: 72.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 88.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trilogy Veterinary Medical Center of Sandy: 91/100 on this factor. Category median: 81.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trilogy Veterinary Medical Center of Sandy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trilogy Veterinary Medical Center of Sandy: 58/100 on this factor. Category median: 58.C
58
Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
4.9of 5
5 stars11197%
4 stars11%
3 stars00%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
98%praise
Praise16998%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1427%
Reasonable3467%
Overpriced12%
Not sure24%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5633%
Quality & results2816%
Speed & response2213%
Would recommend1911%
Communication1710%
Honesty & trust169%
Price & value148%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…up taking him here since my pup has a fear of men, Dr Lee was super kind, generous and I would 100% take my animals here in the future if needed!…”
“Sueng Lee was absolutely incredible, thorough, and knowledgeable about cats and their behaviors and common issues.”
“They helped Loki same day very timely and I am so grateful for them.”
“I 100% recommend this facility to anyone with a first time animal!”
“Super friendly staff, very clear about pricing, and beautiful clean office.”
“It’s so refreshing to have a veterinarian who genuinely listens, takes concerns seriously, and is committed to finding answers rather than just treati…”
“Convenient location and building access, competitive prices and services.”
People customers mention
Davis29 reviews
Lee11 reviews
Jen5 reviews
Vigh4 reviews
Sphynx4 reviews
Stephanie4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Trilogy Veterinary Medical Center of Sandy for 1 kind of job. Pick one to see what they paid and said.
LLexiLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
My dog got an xray on his leg at another vet office. I was calling around to get quotes since he may need an amputation. No other vet office would speak to me without another exam and exam fee paid, but Dr Lee took the time to answer my call, questions and gave his opinion on my pup without an extra fee. Although I…
SShanton4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The office is inviting, very clean & the entire staff is extremely kind, knowledgeable & helped make an unimaginable situation of losing a pet, a lot more bearable. After our experience of having to put down our cat, we have since moved our Dog from our previous vet over to Trilogy to be under the care of Dr Davis.
AAntonia10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I can’t say enough good things about Dr. Vigh at Trilogy Veterinary! I was recommended to Trilogy by a friend after some current frustration with the status of lab Toby. After just one visit I’m already blown away by the level of thought, care, and attention she has put into getting to the bottom of what’s going on…
AAndrea11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My cat got reamputated and has been seen there twice after. They are seriously so genuinely kind. I will be only using them in the future.
Kkassidy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This vet is incredible. I saw Dr Vigh and Dr Lee, they are both compassionate, understanding, and knowledgeable as well as all of the techs. My dog had to be there for a full day of testing and Natasha sent me updates and pictures throughout the day which was amazing. We had to say goodbye to my sweet boy Tanner…
GGeorgia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If you love your pets with your whole heart, Trilogy Veterinary Medical Center is where they need to be. I only had my sweet big boy, Tank, for seven months, but he had my heart and soul from day one. Tank faced a lot of complicated medical challenges during our short time together, and Dr. Davis, Dr. Lee, and the…
My dog got an xray on his leg at another vet office. I was calling around to get quotes since he may need an amputation. No other vet office would speak to me without another exam and exam fee paid, but Dr Lee took the time to answer my call, questions and gave his opinion on my pup without an extra fee. Although I didn’t end up taking him here since my pup has a fear of men, Dr Lee was super kind, generous and I would 100% take my animals here in the future if needed!
S
Shanton Bateman4 reviewsiTotal number of Google reviews Shanton has written across all businesses on Google Maps, not just this one.
The office is inviting, very clean & the entire staff is extremely kind, knowledgeable & helped make an unimaginable situation of losing a pet, a lot more bearable. After our experience of having to put down our cat, we have since moved our Dog from our previous vet over to Trilogy to be under the care of Dr Davis.
Response from the owner · 6 days ago
Thank you for the kind words Shanton. Your kitty was so sweet and will be missed. Very glad my team and I were able to have helped you through such a difficult time.
A
Antonia Hamrick10 reviewsiTotal number of Google reviews Antonia has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about Dr. Vigh at Trilogy Veterinary! I was recommended to Trilogy by a friend after some current frustration with the status of lab Toby. After just one visit I’m already blown away by the level of thought, care, and attention she has put into getting to the bottom of what’s going on with my dog. It’s so refreshing to have a veterinarian who genuinely listens, takes concerns seriously, and is committed to finding answers rather than just treating symptoms. Her thoroughness, compassion, and dedication have already made such a difference in my peace of mind. I’m incredibly grateful to have found her and feel so much more confident knowing my dog is in such good hands. I highly recommend Dr. Vigh as well as the entire team at Trilogy.
Response from the owner · 2 weeks ago
Thank you so much for the feed back Antonia. Dr. Vigh will be so happy to hear about your experience here with Toby. This is what you should expect and get with your veterinary visits.
A
Andrea Garcia11 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
This vet is incredible. I saw Dr Vigh and Dr Lee, they are both compassionate, understanding, and knowledgeable as well as all of the techs. My dog had to be there for a full day of testing and Natasha sent me updates and pictures throughout the day which was amazing. We had to say goodbye to my sweet boy Tanner recently which was extremely difficult but they made it as peaceful and comfortable as it could’ve been. I’m grateful I found this vet.
Response from the owner · a month ago
Hi Kassidy,
We are so appreciative of your feedback. Tanner definitely left his special mark on the team here and will be missed. We'll always do our best to be there for you in the future!
G
Georgia Porter6 reviewsiTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
If you love your pets with your whole heart, Trilogy Veterinary Medical Center is where they need to be. I only had my sweet big boy, Tank, for seven months, but he had my heart and soul from day one. Tank faced a lot of complicated medical challenges during our short time together, and Dr. Davis, Dr. Lee, and the entire team treated him with extraordinary skill and compassion.
They didn't just manage all of Tank’s complex needs—they were a constant pillar of support for me, patiently taking my endless phone calls and easing my worries every step of the way. When the time came yesterday to say goodbye to my big boy, the staff met us with unmatched grace, empathy, and dignity. They made an agonizing moment as peaceful and comfortable as it could possibly be. I am forever grateful for the kindness they showed us both.
Price assessment: Great price
Services: Large animals
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Andrea O'CallaghanLocal Guide · 22 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
I am obsesseddd with everyone at Trilogy Vet. Everyone is so friendly, helpful and truly care for your pets. We brought our Sphynx cat here because we read previous reviews and were not disappointed. They took great care and time looking after him and answered every question we had.
Price assessment: Reasonable price
Response from the owner · a month ago
We really enjoyed meeting you and the sweet nakie kitty! You guys are always welcome.
K
Kelly McDonald9 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
We had to say goodbye to our senior border collie, Sadie, today. The doctor and staff were extremely kind and empathetic throughout the process. Thank you Trilogy, you all made it a bit easier.
Price assessment: Reasonable price
Response from the owner · a month ago
We are glad we could help you through this difficult time, and always want to be there when you need us. Sending our best.
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Pamela PetersonLocal Guide · 25 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
I brought my cat in for an upset stomach and Dr. Davis and his staff were so kind, understanding and professional. They helped Loki same day very timely and I am so grateful for them.
Response from the owner · a month ago
Hi Pamela, we are hoping little Loki is doing well and are so happy to be available for you because we know how tough it can be to see a vet these days.
