Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Burke Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Burke Cleaners

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 691 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burke Cleaners is better than 83% of house cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burke Cleaners is better than 81% of house cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burke Cleaners is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burke Cleaners is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burke Cleaners is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burke Cleaners is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Burke Cleaners for 8 kinds of job.

Burke Cleaners for special care fabric cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Special care fabric cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 19 Google reviews tagged “Special care fabric cleaning”

DavidLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We have used Burke's at both their stores in Loveland (when the South one had to close we were happy to move our business to the Lincoln location) and have always been delighted. They get the job done without issues. The often get it done faster than they promise. And they are honest. Twice they've suggested I'd be…

Drapery & window cover cleaningSpecial care fabric cleaning
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Was easy to drop and pickup. Suit was well cleaned and pressed. Suit was ready for pickup in 2 days. Looked great.

Special care fabric cleaningIroning
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

All the staff is very helpful and my blanket was ready two days early and looked great!

Special care fabric cleaningIndustrial laundryService not listed
PaulLocal Guide · 384 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had two shirts dry cleaned and they came out perfect and it is upgraded to a high-tech company and there are people there during the day to help you if you have any questions I will always go back here. Great Job on my quilt it came out so nice...

Special care fabric cleaningHat cleaningClothes pressing+ Responsiveness+ Quality+ Professionalism
Isaac4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I kiosk was extremely easy to use, both for drop off and pickup. My suits turned out looking great with all of the creases in the correct spots. I recommend using Burkes in the future.

Clothes pressingSpecial care fabric cleaning
Brad17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super easy to use the fully automated system here - you’ll be able to drop off your clothes at any time of day and they will text you when ready. Very nice user experience. A little pricey but I did request a rush order (+20%)

Special care fabric cleaning
KevinLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Come down from Estes Park to use Burke Cleaners. Very Happy

Special care fabric cleaning
KathyLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pretty unique system. Very fast and efficient and my clothes look spectacular!

Special care fabric cleaning
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love the set up and location . Good quality dry cleaner . Very expensive but they do a great job .

Special care fabric cleaning
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Burke Cleaners is a great place! It’s quick & easy to use, open 24/7, does wonderful work, & at a good price!

Clothes pressingLaundry pick-upDelivery
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean modern organized

Special care fabric cleaning
StephanyLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great, fast service! Awesome customer service! I will definitely be coming here again!!

Special care fabric cleaning
Drew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Surprised at how well done and how easy it was.

Special care fabric cleaning
Krista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service, easy to us kiosk, clean clothes!

Special care fabric cleaning
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to restore a badly stained velvet coat that had belonged to my mom and had been in storage for decades. I’m very pleased and would recommend their services

Organic dry cleaningSpecial care fabric cleaning
LarryLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was prompt, courteous, effective and reasonably priced. James hand-cleaned three kitchen chair seat cushions, which were several year's dirty, and with several unknown stains. They now look close to new. Thank you James.

Special care fabric cleaning
SharonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a real expensive sweater cleaned. They took special care of it. It turned out wonderful. Great job and sweater looks like new. Highly recommend them.

Special care fabric cleaning
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dolphins jersey had stains from an unknow substance and it was cleaned so it was all white again.

Special care fabric cleaning
WillLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The automated service at Burke’s is unbelievable. It couldn’t be easier to drop off and pickup dry cleaning during anytime of day. 100% satisfied!

Eco-friendly cleaningOrganic dry cleaningSpecial care fabric cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Organic dry cleaning34—
Special care fabric cleaning19—
Clothes pressing17—
Laundry pick-up16—
Laundry wash & fold14—
Alterations10—
Eco-friendly cleaning8—
Ironing6—

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