Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
BURNETT AUTOMOTIVE INC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

BURNETT AUTOMOTIVE INC

Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 1,111 Google reviews

📞 Call (913) 402-9007Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BURNETT AUTOMOTIVE INC is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BURNETT AUTOMOTIVE INC is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BURNETT AUTOMOTIVE INC is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BURNETT AUTOMOTIVE INC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BURNETT AUTOMOTIVE INC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BURNETT AUTOMOTIVE INC is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired BURNETT AUTOMOTIVE INC for 8 kinds of job.

BURNETT AUTOMOTIVE INC for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Battery”

Gerard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good work and friendly personnel

Great priceElectricalBattery
Candese6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Grace provided excellent customer service, she's friendly and very knowledgeable. We are very satisfied and happy customers

Great priceBattery
Ann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Only trust Burnett Automotive to work on my car.

Reasonable priceWheel alignmentBatteryOil change
ChrisLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used a lot of mechanics/shops in south Johnson County over my past 30 years in the area. I am happy to announce my search is over now and have the shop that my family and I will use for any future automobile repairs. Service, communication and price were second to none and had such a great experience with…

Great priceBattery
SusanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Burnett is the best! Best mechanics that are very professional and honest. I recommended them to family members and we all depend on Burnett for any car issues. I trust their work and they also have great prices on tires and will price match if I find any tires for less.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I have used Burnett Auto for many years and when it comes to tires there is no one better.

Not sureBattery
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Had a low tire, got me in and fixed two tires that had nails in them! I was in and out in an hour in short notice! Great service!

Reasonable priceBattery
KimmerLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Oct 2025: Full oil change service, tire rotation and new wipers, along with estimate given for future car maintenance and prioritization for work due on 2013 Toyota Highlander. Jordan & Nicole responsive and welcoming. Transitioned our recent college grad's car maintenance to them as well, for her to now…

Reasonable priceBrakesBatteryOil change
sockalingan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Appreciate their quick turnaround in being able to take care of my auto need and get me up and running within 2.5 hours !!

Battery
Juli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Reasonable priceBattery
Keitha month ago★★★★★

Rating only, no written review.

Reasonable priceBattery
Samantha8 months ago★★★★★

Rating only, no written review.

Great priceBattery
Joe-Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable priceBattery

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 58%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires80—
Oil change57—
Wheel alignment21—
General repairs13—
Battery13—
Brakes13—
Air & cabin filter replacement10—
Transmission7—

Compare with

BURNETT AUTOMOTIVE INC logoBURNETT AUTOMOTIVE INCExperts Score 94Leawood · 4.89★AB Auto Repair logoAB Auto RepairExperts Score 93Leawood · 4.92★BURNETT AUTOMOTIVE INC logoBURNETT AUTOMOTIVE INCExperts Score 91Leawood · 4.89★