How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBURNETT AUTOMOTIVE INC
Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 1,279 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired BURNETT AUTOMOTIVE INC for 8 kinds of job.
BURNETT AUTOMOTIVE INC for general repairs
Clear ✕All 23 Google reviews tagged “General repairs”
Best communication from a service dept i have ever had, Fixed a problem for much cheaper then I was quoted at other places, Definitely going back here
Burnett Automotive is amazing!!! This is one of the best automotive shops in Kansas City. The customer service and knowledge is unrivaled. They are incredibly thorough, and will explain the intricacies of your car’s issues. They are patient if you have questions. You can’t beat Burnett. If you are in the area…
Burnett has serviced 2012 Chrysler Town & Country 220k miles for us and the previous owner. That's enabled it to (as the old Timex ads said) 'take a licking and keep on ticking'
They got me in quickly, were transparent about the issues and the fix, excellent customer service and great price.
This Burnett’s location is a treasure! As busy as they are, they’ve always managed to fit me in when I’ve had an emergency. You can trust them to be honest and to provide excellent care for your car.
Always a great experience with Burnette. I go to the one on College and Quivira. I’ve taken my car there for years and all of our family cars They work hard to get to the root of the problem, reasonably priced and fast!
I just had the best automotive repair experience of my life. Transparency, honesty, and kindness. Genuinely stunned.
My experience with Burnett Automotive has been very positive. They have promptly taken my car in and had it serviced when they said they would at the cost that they said they would. The waiting room is very clean. The staff is very polite and professional. They are a five star service. I come from Blue Springs, Missouri to have my car serviced by them.
I absolutely love Burnett and the staff here! Great people, great service, great pricing, and great communication! Burnett always makes sure to take great care of my fleet and in a timely manner. I highly recommend this location and staff for all of your automotive needs!
Extremely helpful and thorough!
We’ve used them for years. We always get good service and I love that they take the time to explain everything with you before they start working
Great work as always with Burnett. Water pump went out and they fixed it fast and reasonable cost! Will continue using Burnett!
Wow! First time using Burnett Automotive and the process could not have gone smoother. Top notch customer service and communication. Will 100% be a returning customer!
I switched from my dealer's service department to Burnett and don't regret it. Burnett is faster, more economical, and much easier to work with than the dealer. I highly recommend them.
Excellent service, finished when expected, reasonable price 😊
Burnett has taken good care of our family vehicles for years. Would recommend them to anyone.
Manager Ryan at College & Quivera location is the best. He is the reason we're customers.
The team at Burnett was able to get us in same day for a time-sensitive part replacement, as well as routine maintenance, and had everything finished quickly for a very reasonable price.
Burnett is transparent, very thorough, and provide excellent service! Every once in awhile the stars align and you find an honest, skilled, and dependable garage to service your car. When you find that, grab on with both hands and don't let go. This is that place. I've had some odd things cone up with my car and…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 87 | — |
| Oil change | 62 | — |
| Wheel alignment | 31 | — |
| General repairs | 23 | — |
| Brakes | 21 | — |
| Steering & suspension repair | 19 | — |
| Auto engine diagnostic | 18 | — |
| Battery | 18 | — |
