How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREBURNETT AUTOMOTIVE INC
Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 876 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired BURNETT AUTOMOTIVE INC for 8 kinds of job.
BURNETT AUTOMOTIVE INC for general repairs
Clear ✕All 24 Google reviews tagged “General repairs”
Keegan was responsive, honest, and thorough. They did a great job on our 2009 Toyota Camry.
People you can trust! Have had numerous cars serviced here over the years. Great knowledge & service on a timely basis at a reasonable price.
Helpful, quick, don’t make me fell silly for asking questions, nice, funny, and they text me which is great because I can’t always answer my phone! LOVE THEM.
I don't normally write reviews but I'm not really sure how I feel about this place. It was recommended by my neighbor who swears by them and the guys that work there were really nice... But.im not happy with the way any of this went down at all. I brought my truck in on Monday for a check engine light, oil change,…
I've been getting my cars worked on at Burnett Automotive for at least the last 7 years. Their prices are reasonable, we've never had any issues with any repairs or tires bought there, they're always on time, they explain things well & they're very easy to work with.
Great price and awesome service.I will never go to another shop again.A lot are overpriced and isn’t timely at all. This is the best I’ve been to.I fully recommend for anyone who needs repairs.
First time going here. Took in my car for a fuel leak issue based on really great feedback from friends who have been a customer. They were able to diagnose, repair and complete the work very quickly. All interactions were positive and they now have a new long term customer.
Great advice
Craig and his team were fantastic! Quick turn around, clear about pricing, and always willing to fit me into their schedule! Thanks Craig and team!
Quick service at a reasonable prive
Excellent service, repairs were done properly and the car was ready when promised. We have several cars and take all of them to Burnett on Metcalf.
After three different places that had tried to figure out the problem my car was having for a year, they were the ones to find the issue and fix it. Don't waste you money on electrical diagnostic @ the rate of $150+ an hour. Take it to Burnett, it was a releif!
Great service! I’ve been taking my vehicle there for years.
Dependable excellent service and communication.
Been going here since the early 90’s. They have been consistently worth every penny.
The team at Burnett Automotive is exceptional. Their work is honest, thorough, and their expertise has saved me time and money. I've been taking my autos there for over ten years. I trust their guidance.
Always top notch service - honest and fair. We’ve been customers for years - six drivers in our family. Our repair needs are always marvelously managed by the courteous team at Burnett. They look out for their customers - I highly recommend them!
Small job, but did it fast & right. Thanks.
Very friendly professional folks at Burnett Automotive. I take all my vehicles there for service. I especially like the text messages giving updates.
I had a very intermittent issue with my vehicle that was a challenge to reproduce but Burnett stuck with it until they found a fairly specific problem with my truck that I had never heard of before. Thanks guys!
Great reliable service. Quality work.
Team was very communicative and committed to helping me figure out what I needed to fix and what the cost would be. Everyone I interacted with was awesome and explained everything.
Steve, relayed to me clearly what repairs needed to be done. They did a great job and was reasonably priced. This was my first experience with Burnett Automotive and I was extremely impressed. They won my trust. I felt let down by previous shop who was vague with diagnosis of problems, not thorough, and very high…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 65 | — |
| Tires | 54 | — |
| General repairs | 24 | — |
| Brakes | 17 | — |
| Battery | 15 | — |
| Wheel alignment | 15 | — |
| Air conditioning | 11 | — |
| Air & cabin filter replacement | 9 | — |
