How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREBURNETT AUTOMOTIVE INC
Leawood, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 876 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired BURNETT AUTOMOTIVE INC for 8 kinds of job.
BURNETT AUTOMOTIVE INC for tires
Clear ✕All 54 Google reviews tagged “Tires”
Their estimate be others, they were able to get me in within a couple days of the estimate and they did a great job! Easy, no fuss no up cells… Just reliable good work!
Very quick service for a dropped off tire repair! Very thorough and friendly staff!
All the technicians are very thorough. Workmanship is excellent. Managers are very helpful with explanations. Work is done in a very timely manner.
Although their schedule was full, they were able to squeeze in a tire repair.
Quick and reliable. Jordan and his team were on it from the moment I walked in the door.
People you can trust! Have had numerous cars serviced here over the years. Great knowledge & service on a timely basis at a reasonable price.
Great job. Thorough and informative. Will be using again in the future.
Great service and got the job done.
Helpful, quick, don’t make me fell silly for asking questions, nice, funny, and they text me which is great because I can’t always answer my phone! LOVE THEM.
I've been getting my cars worked on at Burnett Automotive for at least the last 7 years. Their prices are reasonable, we've never had any issues with any repairs or tires bought there, they're always on time, they explain things well & they're very easy to work with.
I’ve used Burnett for close to 10 years now. Always fairly price and honest, reliable work.
Got what I needed & got done quickly
Super awesome guys out there at Burnett, always professional, always fast and won't hassle you about stuff you don't need. Their definitely in it to keep you on the road rather than digging in your wallet.
Friendly shop that does a great job keeping my wheels/tires rotated and balanced.
Quickly fixed the problem and wonderful customer service.
Burnett Automotive always delivers. No fluff, just results. 148th and Metcalf these guys have been helping me for years. Tire mount and balances, inspections, rotations. Even told me once when I requested an alignment...it was good. Car didn't need an alignment. What? They could have just taken my money.…
Always treats our family well. Run lots of work through their south OP location and they have great customer services.
Awesome customer service Michael and Kevin are my go to’s They always listen tonwhat you need and even give good suggestions on whats the best for your vehicle pros and cons.
Great customer service!
Had a tire replaced
Burnett made this process extremely convenient and affordable!
Easy to get an appointment and the work was done fast. This is a place we trust.
Very professional and explained everything very well.
Good service and friendly customer service. They were able to repair my tire for cheaper than other places quoted.
I've been going to Burnett Automotive since they opened. They have service many vehicles for me and my family. I could not be more pleased.
They fit me in with short notice and competed the job as requested. Friendly, fast, and most importantly did a good job.
Made the appointment online. Everything was done on time and I waited and was done in a reasonable time.
Fast service
Not to be cliche but fast friendly and to the point! Don’t try to oversell and get you to buy things you don’t need or need yet! Craig was the ultimate professional and really easy to talk to!
Always a high quality and timely job done by these guys!
Always exceptional service!
Great, prompt service. The staff are all nice. And I appreciate the free tire rotations after purchasing my tires there.
I have been using Burnett automotive location on metcalf for few years now. They are the best. Fast and professional.
Been going here since the early 90’s. They have been consistently worth every penny.
Took great care of my car. I will be returning soon
Burnett, located at 148th and Metcalf, consistently delivers exceptional service. We bring all of our vehicles to them due to their thoroughness, friendliness, and expertise.
I have used Burnett for years and they are always straightforward and good at what they do.
On time and done right with great customer service!
I had a very intermittent issue with my vehicle that was a challenge to reproduce but Burnett stuck with it until they found a fairly specific problem with my truck that I had never heard of before. Thanks guys!
Trust worthy, helpful advice with great service and timely delivery. It is not easy to find this level of customer service these days. They do what they say and they do it well. I highly recommend you give Burnett Automotive a try.
Team was very communicative and committed to helping me figure out what I needed to fix and what the cost would be. Everyone I interacted with was awesome and explained everything.
I discovered I had a slow leak in my tire that was losing about 2 psi per day. I called them first thing in the morning to ask about their availability, and they told me to come drop it off and they’d squeeze me into their busy schedule to get it fixed that same day. I always get prompt and polite service, and great…
Steve, relayed to me clearly what repairs needed to be done. They did a great job and was reasonably priced. This was my first experience with Burnett Automotive and I was extremely impressed. They won my trust. I felt let down by previous shop who was vague with diagnosis of problems, not thorough, and very high…
Shout Out to Eddie for always being dependable, courteous and professional
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 65 | — |
| Tires | 54 | — |
| General repairs | 24 | — |
| Brakes | 17 | — |
| Battery | 15 | — |
| Wheel alignment | 15 | — |
| Air conditioning | 11 | — |
| Air & cabin filter replacement | 9 | — |
