Experts Reviews · Company report
Burton Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%54+7.6Replies to reviews 7%100+7.1Momentum penalty65−3.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Burton Plumbing

Rockledge, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 956 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton Plumbing is better than 74% of septic tank services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton Plumbing is better than 63% of septic tank services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton Plumbing is better than 54% of septic tank services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton Plumbing is better than 65% of septic tank services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Burton Plumbing for 8 kinds of job.

Burton Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$478
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 57 Google reviews tagged “Drain cleaning” · showing 20

Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I called Burton Plumbing last night. They gave me the financial specifics of pursuing both an emergency service vs waiting until the AM. They then scheduled someone to come early in the AM. Their service tech (Matt) was excellent - articulate with his explanation of what he was going to do, his thoroughness and…

Paid $400–600Reasonable priceDrain cleaning
ChrisLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The water backed up into my house They answered immediately, were very friendly, and came out to fix it. I highly recommend them to anyone.

Great priceDrain cleaning
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Came out for emergency service and arrived within about half hour of calling. Problem was quickly fixed.

Reasonable priceDrain cleaning
RonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Outstanding job! Very prompt and professional. Not only did they remove and replace my hot water heater. They did it correctly and far better than the previous installer. First pix is "Before". Second pix is the amazing "After". Great job!

Paid $1,000–1,200Reasonable priceToilet repairDrain cleaning
JoanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert/Bob was kind and explained each step while trying to fix my issue He would come down from the roof and tell me next steps and make sure I was good with it. He was up front about the cost 🫪 They will need to come back out and when I called the office to ask question the owner got on the phone and…

Drain cleaning
JustinLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys were extremely responsive and did an amazing job!

Paid $400–600Reasonable priceDrain cleaning
TerryLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Burton Plumbing was right on time , Cameron the plumber was a great guy , informative, willing to tackle a tough problem and finished off strong , he was very efficient with his work skills and a very good work ethic . We would recommend Burton plumbing to you as a trusted choice .

Paid $1,000–1,200Reasonable priceDrain cleaningFaucet installationService not listed
Lawrence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Burton arrived within 2 hours of contact. Work steadly to clear blockage. Caleb was professional and courteous Thank you Caleb and Burton Plumbing!

Paid $200–400Reasonable priceDrain cleaning
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So grateful ! Our kitchen sink backed up on Saturday night and I was worried we would have to wait until Monday. The technician, Matt came in a short amount of time and fixed the problem. We were very happy with the service and will continue using in future.

Paid $400–600Reasonable priceDrain cleaning
PETER8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Crew was quick to fix a clog in my kitchen and laundry space. I would recommend Burton plumbing for all your plumbing needs

Paid $400–600Water heater installationDrain cleaning
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Teague and Burton Plumbing really help during an urgent situation concerning city infrastructure failure affecting my property. Knowledgeable, responsive, fair, equipped. Definitely recommend.

Paid $1,600–1,800Reasonable priceDrain cleaningSewer cleaningSewer repair
Abraham8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome experience we definitely will be using Burton for all our plumbing needs . Teague you saved the day 🤘🏼

Great priceDrain cleaning
Randy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

High pressure removal of tree roots in my downspout drainage system was successful which could not of been done with your typical snake. Specialized equipment was needed for removal. The crew worked quickly to get the job done. Very happy with the results and highly recommended.

Paid $1,000+Reasonable priceDrain cleaning
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Only plumbers I use for my home and my business. I’ve had them install hot water heaters, fix leaks, install faucets, and more. They do it all and they’re honest about what needs to be fixed. Highly recommend!

Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

The plumber was professional and efficient. He arrived and fixed our drain issue quickly. The only issue was the cost. Four years ago, the exact same issue was fixed by the exact same technique. The 2022 price was $221. The 2026 price was $523, more than double - a 150% increase.

Paid $500–600OverpricedDrain cleaning
ClareLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt was on time, friendly and he explained everything.

Paid $200–300Drain cleaningPlumbing leak detection
KathrynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great. Showed up on time, polite and fixed the problem quickly. Will be calling them again if/when needed.

Paid $300–400Reasonable priceDrain cleaning
Ruben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Yes I liked how quick and done the technician finished the job on time

Paid $200–300Reasonable priceDrain cleaning
Roy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The technician was great. Very informative , professional and proficient. Very personable.

Paid $300–400Reasonable priceDrain cleaning
sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very responsive, prompt and professional. Nice young men were very polite and did a great job.

Paid $1–100Reasonable priceDrain cleaning

Show more drain cleaning reviews (37 more) →

Price

$633+48% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 63%Overpriced 11%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation60$1.2k–$2.4k
Drain cleaning57$205–$478
Toilet repair51$209–$607
Plumbing leak repair35$248–$1.2k
Plumbing leak detection29$54–$495
Outdoor plumbing system repair27$321–$1.0k
Faucet repair21$271–$659
Faucet installation16$292–$786

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