Experts Reviews · Company report
Burton Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%54+7.6Replies to reviews 7%100+7.1Momentum penalty65−3.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Burton Plumbing

Rockledge, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 956 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton Plumbing is better than 74% of septic tank services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton Plumbing is better than 63% of septic tank services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton Plumbing is better than 54% of septic tank services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton Plumbing is better than 65% of septic tank services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Burton Plumbing for 8 kinds of job.

Burton Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$659
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 22 Google reviews tagged “Faucet repair” · showing 20

ZorbaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Yet another satisfied customer! Complete re-pipe of our 60 year old house - replaced horrid cast iron sewers and rotten copper fresh water lines. This wasn't a cheap job, but they were both fast and good. The job was done on time, when they said it would be, and they went above and beyond in not only replacing the…

Paid $2,000+Reasonable priceOutdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very fast and efficient.

Faucet repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service!

Paid $200–400Great priceFaucet repair
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Only plumbers I use for my home and my business. I’ve had them install hot water heaters, fix leaks, install faucets, and more. They do it all and they’re honest about what needs to be fixed. Highly recommend!

Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Corey and Cam did a great job! They were fast, knowledgeable, and very courteous. I would recommend to a friend.

Paid $800–900Reasonable priceFaucet repair
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew explained what he was going to do and did great work.

Paid $700–800Reasonable priceFaucet repair
Carmen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hard working and honest! I highly recommend Burton Plumber! Cameron was amazing!

Paid $1–100Great priceFaucet repair
Reed15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Technicians were super friendly and knowledgeable.

Paid $300–400Not sureFaucet repair
KLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very quick response and quality work.

Reasonable priceFaucet repairPlumbing leak repair
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Well, I just paid $89 to have a very nice gentlemen quote me $646 to replace a hose bib.....needless to say, I will never call again.

Faucet repair
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

I thought your guys did great work, but I was honestly shocked at the price.

Paid $700–800OverpricedToilet repairFaucet repair
RayLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Some people , when they have plumbing problems 🚽, they try to do it themselves or hire somebody that says they know how to do it. 🙁Do not make that mistake call a professional. Call Burton Plumbing. 💪 Same day or next day service. Emergency calls no problem. These guys show up on time and ready to tackle even…

Paid $1,000+Reasonable priceFaucet repairWater heater repairPlumbing leak repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very impressive service, knowledgeable staff, friendly prompt ownership!!

Paid $400–500Reasonable priceFaucet repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed all the shut off valves for the sinks and toilets replaced asap. Stan and Aaron came out the next day. They were professional, neat and did a great job. I would call them for my next project.

Paid $1,000+Reasonable priceToilet repairFaucet repairService not listed
Marla12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zach and Aaron were very nice did a wonderful job , thank you !

Faucet repair
Carl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

$$$ Replaced two outside hose spigots. NOT a 1 hr job. $500!!!

Faucet repair
BrittneyLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I'm so glad we found this company! They are so nice, professional and experts at what they do. We will only ever use them from now on!

Garbage disposal installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
AnnaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Burton Plumbing about 5 times now and will continue to use them for life. Always on time and quality work!!! Very polite and trustworthy. Highly recommend. You don’t find quality people like this very often anymore. Thanks Tee and Jennifer!!!!

Toilet installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Teague and his staff are A+ 5 STAR plumbers who care and get the job done!

Faucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ziggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are over the top great. Not enough stars to rate them. I called them for a running Fossett. They said they would be there in an hour and they were there long before an hour. They took their time to do the job right. No shortcuts and very trust worthy. These are the kind of guys that even if something went…

Faucet repair+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (2 more) →

Price

$633+48% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 63%Overpriced 11%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation60$1.2k–$2.4k
Drain cleaning57$205–$478
Toilet repair51$209–$607
Plumbing leak repair35$248–$1.2k
Plumbing leak detection29$54–$495
Outdoor plumbing system repair27$321–$1.0k
Faucet repair21$271–$659
Faucet installation16$292–$786

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