Experts Reviews · Company report
Burton Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%54+7.6Replies to reviews 7%100+7.1Momentum penalty65−3.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Burton Plumbing

Rockledge, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 956 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton Plumbing is better than 74% of septic tank services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton Plumbing is better than 63% of septic tank services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton Plumbing is better than 54% of septic tank services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton Plumbing is better than 65% of septic tank services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Burton Plumbing for 8 kinds of job.

Burton Plumbing for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 27 Google reviews tagged “Outdoor plumbing system repair” · showing 20

Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Experience was great… really quick service, the young gentleman was awesome. Really appreciated you coming out so quickly

Paid $600–800Reasonable priceOutdoor plumbing system repair
ZorbaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Yet another satisfied customer! Complete re-pipe of our 60 year old house - replaced horrid cast iron sewers and rotten copper fresh water lines. This wasn't a cheap job, but they were both fast and good. The job was done on time, when they said it would be, and they went above and beyond in not only replacing the…

Paid $2,000+Reasonable priceOutdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Burton Plumbing was the only Plumbing Co that returned my weekend call, for urgent help, at one of the properties I manage through my real estate company. Another Plumbing Co had been out twice within days of my urgent call and still hadn’t corrected the issue. That particular Plumbing Co did not answer or…

Not sureOutdoor plumbing system repairSewer repair
Howard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The office was very responsive with booking and scheduling, Matt came out and did a great job.

Paid $600–800Great priceOutdoor plumbing system repair
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Only plumbers I use for my home and my business. I’ve had them install hot water heaters, fix leaks, install faucets, and more. They do it all and they’re honest about what needs to be fixed. Highly recommend!

Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Bryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jake and Cory Krushed IT!!! Showed up on time !!! They both are polite professional outstanding Young Men!! Job Looks AWESOME!!! ThanQ ThanQ ThanQ Jake and Cory!!! ThanQ ThanQ Burton Plumbing!!!!

Outdoor plumbing system repair
Caleb9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and efficient

Outdoor plumbing system repair
ZachLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Some of the best plumbers in town, I would highly recommend them to anybody.Burton's plumbing is, professional,fast and has the skill to get the jobs done right and on a timely manner

Reasonable priceOutdoor plumbing system repair
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kimball and Matt were terrific! Completed a job most plumbers would not touch. Prompt and honest.Even came at 10.00pm to stop the leak. Highly recommend.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
J13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were friendly on the phone. Had someone here within an hour and he was professional and had the issue fixed in about an hour.

Paid $400–500Reasonable priceOutdoor plumbing system repair
Lou6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Matt did a great job at getting my water leek fixed.He had me up and running in an hour .Thank you for the fast service .

Paid $800–900Reasonable priceOutdoor plumbing system repair
b5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had an emergency situation. Came home to water being off due to a cracked pipe in ground. I called Burton, Matthew came out and handles the situation fast. Even fixed my bathroom sink aerator. Highly recommend.

Paid $600–700Reasonable priceOutdoor plumbing system repair
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great workers

Outdoor plumbing system repair
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kimble was great! Fast arrival. Found and fixed the problem. Thank you for your great service!

Paid $1,000+Great pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Timely service when we were without water and had a newborn at home. Thank you Burton Plumbing!

Paid $500–600Reasonable priceOutdoor plumbing system repairPlumbing leak repair
DianeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Very professional and timely service when I needed timely assistance. I did not shop around as my need was urgent. When I compared a routine service like bathroom faucet install, they are double the price of competition.

OverpricedOutdoor plumbing system repair
MariannaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Those guys are amazing, I’ve known them and used their service for years and they exceed all expectations every time. Honest, knowledgeable, always punctual, very professional, they solved many problems for me , best service every time, and very reasonable prices. I’ve tried many plumbers before, till I found these…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out on a Saturday night, fixed my problem, charged me a reasonable rate and gave me a good referral to get my stucco repaired where it had to be cut open. Very painless process. I hope I don't need a plumber any time soon, but I'll call Teague if I do.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely FANTASTIC! The man was extremely friendly, professional, knowledgeable, clean, and finished the job in a timely manor! I will never go to anyone else!!

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
AnnaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Burton Plumbing about 5 times now and will continue to use them for life. Always on time and quality work!!! Very polite and trustworthy. Highly recommend. You don’t find quality people like this very often anymore. Thanks Tee and Jennifer!!!!

Toilet installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Show more outdoor plumbing system repair reviews (7 more) →

Price

$633+48% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 63%Overpriced 11%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation60$1.2k–$2.4k
Drain cleaning57$205–$478
Toilet repair51$209–$607
Plumbing leak repair35$248–$1.2k
Plumbing leak detection29$54–$495
Outdoor plumbing system repair27$321–$1.0k
Faucet repair21$271–$659
Faucet installation16$292–$786

Compare with