Experts Reviews · Company report
Burton Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%54+7.6Replies to reviews 7%100+7.1Momentum penalty65−3.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Burton Plumbing

Rockledge, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 956 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton Plumbing is better than 74% of septic tank services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton Plumbing is better than 63% of septic tank services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton Plumbing is better than 54% of septic tank services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton Plumbing is better than 65% of septic tank services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Burton Plumbing for 8 kinds of job.

Burton Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$495
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 29 Google reviews tagged “Plumbing leak detection”

Len9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very pleased with Caleb who checked our gas dryer for a possible gas leak. Thankfully he put our mind at ease and we have no leak! It seems the smell was related to the fact that the dryer had not been used for a long time before we moved in. Thank you!

Paid $1–200Reasonable pricePlumbing leak detection
Jared3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We discovered a plumbing leak around 3:30pm on the Friday of a holiday weekend, we called and left a message on their answering service. They called back within five minutes and had someone to our house within an hour to fix our leak. Anthony was extremely professional and helpful.

Reasonable pricePlumbing leak detectionPlumbing leak repair
Ivana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony was great, fixed my problem. i’m going to request him when i order my new toilet and shutoff valve

Paid $1–200Great pricePlumbing leak detection
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony did a great job repairing a water leak for us. I would recommend him to any homeowner needing a hardworking plumber.

Reasonable pricePlumbing leak detectionPlumbing leak repair
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Only plumbers I use for my home and my business. I’ve had them install hot water heaters, fix leaks, install faucets, and more. They do it all and they’re honest about what needs to be fixed. Highly recommend!

Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Alan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Burton Plumbing technician Jake listened carefully to our input, assessed the situation, and offered practical next steps in monitoring a possible leak. His professionalism and integrity left us confident we got the expert advice we needed.

Paid $1–100Great pricePlumbing leak detection
ClareLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt was on time, friendly and he explained everything.

Paid $200–300Drain cleaningPlumbing leak detection
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional and polite plumbing service

Paid $600–700Reasonable pricePlumbing leak detection
Larry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cameron made the necessary repairs to my kitchen water system. Good job, and he explained what steps he took.

Plumbing leak detection
NickLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jake did a great job fixing the leak.

Paid $400–500Plumbing leak detectionPlumbing leak repair
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technician or if you like the Plumber, Dan was very polite and courteous detected the problem within minutes It’s all good, very, very satisfied with the service excellent

Paid $1–100Plumbing leak detection
Kelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

The good part is that they came out on a Saturday rather quickly to stop my leak. The plumber didn’t hook my sink back up, per my request, because my baseboards were wet and needed to be changed out. When my handyman came to change the baseboards, he hooked my sink up only to find out that the leak wasn’t coming…

Paid $600–700OverpricedPlumbing leak detection
BruceLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★

Service was acceptable overall. I ended up completing part of the work myself because the crew repeatedly referenced their pricing catalog to emphasize how expensive it would be if they handled it. They provided a very high verbal quote to finish the job, which I declined, but they did complete enough to stop the…

OverpricedPlumbing leak detection
Georges9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The source of the leak was not evident to me but they found and it and explained it to me. It seeped up from the slab. They quoted a price to me which seemed to be very expensive, But I paid for know-how as much as their time and equipment. The two men were easy to deal with and knew what they were doing. I was…

Paid $1,000+Not surePlumbing leak detectionPlumbing leak repair
JasonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I don't know where to begin, but my experience with Burton Plumbing from the 1st phone call with Jennifer to the completion of the whole house repipe was extraordinary from start to finish. They were able to come to my home same day and diagnose my problem instantly. Jennifer was extremely helpful answering any and…

Great priceWater heater installationPlumbing leak detection
Joseph10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job fast and efficient. A1 repair. After completion of work did fantastic job in clearing up and walked me threw all that had been done. Thank you Matt and Corey for a job well done.

Paid $600–700Reasonable priceDrain cleaningPlumbing leak detectionPlumbing leak repair
TeryonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

After calling Burton Plumbing to ask if it was possible that I get someone out that day, or the next. They were able to send a technician to my house within 30 minutes! Although my issue was outside of their area of expertise, the fact that they responded so quickly will definitely put them at the top of my list…

Plumbing leak detection
Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Let’s face it — we all need a plumber at some point. And when that time comes, this is the company to call. From the moment I reached out to the final service, the entire experience was excellent. Huge thanks and heartfelt appreciation to Jennifer, Aaron, Jake, and Andy — your kindness, professionalism, and…

Great pricePlumbing leak detectionService not listed
ElaineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had an emergency leak under our kitchen sink and we needed help fixing it: we had to turn off the water to our house, so we needed it fixed asap. Burton Plumbing does same day emergency appointments and will try and fit you in as soon as they can. They were able to fit us in the same day which was great. The…

Reasonable pricePlumbing leak detection
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent customer service came quickly and on time very respectful employee!

Paid $100–200Reasonable pricePlumbing leak detection
Susie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company. Very knowledgeable and walked us through the process. I would refer them for any plumbing needs.

Paid $1,000+Great pricePlumbing leak detection
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kimble was great! Fast arrival. Found and fixed the problem. Thank you for your great service!

Paid $1,000+Great pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
Ander6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

well done

Reasonable pricePlumbing leak detection
MariannaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Those guys are amazing, I’ve known them and used their service for years and they exceed all expectations every time. Honest, knowledgeable, always punctual, very professional, they solved many problems for me , best service every time, and very reasonable prices. I’ve tried many plumbers before, till I found these…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Judith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Immediately responded when we needed some help in our new house. Very friendly, professional The guys who installed the toilets were great...didn't waste time Will definitely call them in the future if we need to.

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Burton Plumbing came on a Sat. night and did a great job on my problem I would not call any other Co..

Plumbing leak detection
Tigerlily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Burton Plumbing is the best value and quality service!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Risa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I only use Burton Plumbing for my home and business plumbing needs! Any plumbing issues, repairs and installations are always done right, on-time and at an affordable price. Teague is a true professional and a pleasure to work with. I highly recommend Burton Plumbing.

Plumbing leak detectionGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Hickory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism

Price

$633+48% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 63%Overpriced 11%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation60$1.2k–$2.4k
Drain cleaning57$205–$478
Toilet repair51$209–$607
Plumbing leak repair35$248–$1.2k
Plumbing leak detection29$54–$495
Outdoor plumbing system repair27$321–$1.0k
Faucet repair21$271–$659
Faucet installation16$292–$786

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