Experts Reviews · Company report
Burton Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%54+7.6Replies to reviews 7%100+7.1Momentum penalty65−3.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Burton Plumbing

Rockledge, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 956 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burton Plumbing is better than 74% of septic tank services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burton Plumbing is better than 63% of septic tank services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Burton Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Burton Plumbing is better than 54% of septic tank services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burton Plumbing is better than 65% of septic tank services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burton Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Burton Plumbing for 8 kinds of job.

Burton Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 60 Google reviews tagged “Water heater installation” · showing 20

robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★

⭐⭐⭐⭐⭐ Outstanding Service from a Veteran-Owned Company That Truly Cares! I don’t often write reviews, but when a company goes above and beyond the way Burton Plumbing did, I believe they deserve recognition. I called on a Saturday needing my water heater replaced, and to my surprise, they were able to come out…

Paid $2,000+Reasonable priceWater heater installation
JeffreyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Bob and Corey were professional and did great work with the water heater replacement.

Paid $1,800–2,000Reasonable priceWater heater installation
RichardLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Amazing service from the very beginning to finish. Very knowledgeable technician and when he left you would have never known he was here! Thank you so very much!

Great priceWater heater installationWater heater repair
HaleyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Oh man. I cannot express how absolutely incredible Burton Plumbing and their entire team is. I called right at 8am hysterically crying at 31 weeks pregnant because of a flood that happened in our utility room. I spoke with the owner and he assured me int he most calming, promising manner, that someone would be out…

Paid $1,400–1,600Reasonable priceWater heater installation
RonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Robert from Burton Plumbing came out promptly, diagnosed our plumbing problem and have proposed a solution. He was professional, knowledgeable and explained thoroughly the options and cost. I can recommend them unequivocally.

Paid $2,000+Reasonable priceWater heater installation
Stefan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Did an excellent job, made sure everything was working perfectly 😎🌴

Paid $2,000+Reasonable priceWater heater installation
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Burton Plumbing installed a gas tankless water heater in our home last week and are super pleased with this company and very happy with the new water heater! Burton plumbing did an amazing job of hooking everything up, they were very professional, very friendly, were extremely easy to get ahold of, Lisa & Jennifer…

Great priceWater heater installation
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Burton Plumbing crew did a great job with the repipe work at my house. I highly recommend them!

Reasonable priceWater heater installationPlumbing pipe repair
Chul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called Burton Plumbing in the morning, they came in the afternoon to look at tankless hot water heater. Gave me a quote (which was a good price) to replace the tankless with new. Installed the new one in a timely manner. I will definitely recommend them and use there services again.

Paid $2,000+Great priceWater heater installation
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Replaced electric hot water heater. Excellent price, prompt service (next day) and personable technicians (the owner himself works the job). Highly recommended - Burton Plumbing is my go-to for my plumbing needs!

Paid $2,000+Great priceWater heater installation
JamesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Broken water heater on the evening I came home from vacation. They were on site in less than an hour and had the replacement installed in less than 2 hours. I will definitely be calling Burton Plumbing the next time I need a plumber! Thank you!

Water heater installation
PETER8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Crew was quick to fix a clog in my kitchen and laundry space. I would recommend Burton plumbing for all your plumbing needs

Paid $400–600Water heater installationDrain cleaning
FILLLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very efficient and courteous. TY Tony

Paid $1–200Water heater installation
MarkLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Teague and his crew are great! Honest, trustworthy and does quality work. Burton plumbing goes the extra mile to make the customer happy! I would highly recommend Burton plumbing for any and all pluming jobs!

Paid $200–400Reasonable priceShower installationWater heater installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
guillermo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent experience, from my first interaction on the phone till the end of the job. Work performed excede my expectations . Thanks !!!

Paid $2,000+Reasonable priceWater heater installation
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Only plumbers I use for my home and my business. I’ve had them install hot water heaters, fix leaks, install faucets, and more. They do it all and they’re honest about what needs to be fixed. Highly recommend!

Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our hot water went out and thankfully Burton Plumbing was able to come out same day even though I was a new customer. Jake was prompt, very knowledgeable and helpful. Explained everything in detail. Replaced our tankless water heater and we had him add a filter as our old water heater and elements were all…

Paid $1,000+Reasonable priceWater heater installation
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Danny was very knowledgeable made some suggestions to save money as well as to provide me what I would need for my house usage. He was personable and made sure the job was done to my satisfaction.

Paid $1,000+Reasonable priceWater heater installation
Lee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Showing up on time gets points in my book. The conversation is to talk about the problem with my solar hot water and gave me a chance to tell him that i worked with my own company for 21 years and I was hoping to repair over replace it. I don't want a return so please check the controller too. It should have pumped…

Paid $100–200OverpricedWater heater installationPlumbing leak repair
Brenna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly and professional service! Called at 4pm for gushing leaking water from water heater. They responded immediately, and replaced the water heater. The system was back up and running by 8pm. Highly recommend!

Paid $1,000+Reasonable priceWater heater installation

Show more water heater installation reviews (40 more) →

Price

$633+48% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 63%Overpriced 11%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation60$1.2k–$2.4k
Drain cleaning57$205–$478
Toilet repair51$209–$607
Plumbing leak repair35$248–$1.2k
Plumbing leak detection29$54–$495
Outdoor plumbing system repair27$321–$1.0k
Faucet repair21$271–$659
Faucet installation16$292–$786

Compare with