Busy Beaver Tree Care logo

Busy Beaver Tree Care

Tree service · Rockford, IL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty72−2.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 74 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 22%
4.9 ★★★★★ 309 Google reviews · 23 photos
96%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
31%reviews answered by the owner
Oct 2026latest review

Busy Beaver Tree Care at a glance

Customers frequently praise the company for its punctuality, professional communication, and thorough cleanup after tree removal and trimming services. Many reviewers highlight the fair pricing and the crew's ability to complete work quickly while protecting surrounding landscaping. However, low-star reviews indicate a recurring pattern of missed appointments, repeated rescheduling, and a lack of follow-up communication from the business.

  • Google rating: 4.9 out of 5 from 309 reviews (96% five-star).
  • Reviews on this page: 309 Google reviews (280 with written comments, 31 with photos).
  • Owner responses: the business replied to 31% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Tree Removal Service serving Rockford, Illinois.

Data from Google, last updated November 3, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction90Reliability86Craft & service72Value100Momentum100Replies to reviews6Satisfaction: 90 (median 95)Reliability: 86 (median 94)Craft & service: 72 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 6 (median 50)
Busy Beaver Tree CareTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Busy Beaver Tree Care: 90/100 on this factor. Category median: 95.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Busy Beaver Tree Care: 86/100 on this factor. Category median: 94.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Busy Beaver Tree Care: 72/100 on this factor. Category median: 99.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Busy Beaver Tree Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Busy Beaver Tree Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Busy Beaver Tree Care: 6/100 on this factor. Category median: 50.F
6

Bar = this company · dark tick = category median.

Star ratings

309 Google reviews we collected

  • 5 stars29696%
  • 4 stars21%
  • 3 stars00%
  • 2 stars31%
  • 1 star83%

Praise vs complaints

Phrases our text analysis found in 280 written reviews

  • Praise71197%
  • Complaints193%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3178%
  • Reasonable923%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend15421%
  • Speed & response14720%
  • Staff & attitude14119%
  • Quality & results13118%
  • Price & value11315%
  • Communication253%
  • Honesty & trust193%

What customers talk about

We read 280 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you need any trees removed I highly recommend BUSY BEAVER TREE REMOVAL.”
    “I would NOT recommend this business to anyone!”
  • “Very friendly, right on time and did a great job on my big tree!”
    “They never showed up and no correspondence as to why.”
  • “The crew did a great job, make sure I was happy with the results, cleaned up and were friendly and professional.”
    “…manage their schedule, unable to keep their customer's updated, and unprofessional where, if he didn't want the job just say I"m not interested I'm t…”
  • “They did a great job removing a pine tree that was dripping sap on our new fence.”
    “They were very efficient in taking our storm damaged tree down.”
  • “His estimate was extremely reasonable, especially considering how overgrown and neglected the property had become.”
    “As a single woman I have been ripped off before and I was really scared it could happen again but Bust Beaver consists of really good people who want…”
  • “He took the time to walk the entire acre with me, explaining what should be removed, what should be kept, what only needed trimming, and the reasoning…”
  • “I appreciated his honesty, knowledge, and willingness to educate rather than simply sell services.”

People customers mention

  • Joe 24 reviews
  • Troy 3 reviews
  • Job 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Busy Beaver Tree Care for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Dustin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

These guys did an amazing job. A lot of obstacles in there way and they didn't hit anything. Highly recommend. Incredible price! Very quick, very professional.

Great priceTree trimming & pruningTree removal
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Thank Goodness these guys were overwhelmingly suggested to me after posting online for tree trimmers. They are by far the best! Very friendly, right on time and did a great job on my big tree! The best part was that u can trust them. As a single woman I have been ripped off before and I was really scared it could…

Great priceTree trimming & pruning
Tammy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I cannot recommend Busy beaver enough! They did a great job removing a pine tree that was dripping sap on our new fence. They were FAST, EFFICIENT, REASONABLE and CAREFUL.They also did not drop anything in the pool area that was 10 feet away. The clean up was amazing also. If you need any trees removed I highly…

George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

These guys did such a great job. Cleaned everything up. You need tree work, there’s no one else. Hire Busy Beaver.

Penny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would highly recommend this company. They trimmed a large maple tree and three pine trees. The crew did a great job, make sure I was happy with the results, cleaned up and were friendly and professional.

Great priceTree trimming & pruning
JoseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely recommend Busy Beaver Tree Care! Our cat got stuck way up in a tree, and after we couldn’t find anyone to help, Busy Beaver Tree Care came out with their bucket lift and rescued him completely free of charge. They took the time to safely get up to him and bring him back down. They didn’t have to help us,…

Customer photo from Jose's review

Photos

Customer reviews

4.9 ★★★★★ 309 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dustin McIntire6 reviewsTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys did an amazing job. A lot of obstacles in there way and they didn't hit anything. Highly recommend. Incredible price! Very quick, very professional.

  • Price assessment: Great price
  • Services: Tree trimming & pruning, Tree removal
Monica Mccarthy1 reviewTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank Goodness these guys were overwhelmingly suggested to me after posting online for tree trimmers. They are by far the best! Very friendly, right on time and did a great job on my big tree! The best part was that u can trust them. As a single woman I have been ripped off before and I was really scared it could happen again but Bust Beaver consists of really good people who want to help you.

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Jerry Colarossi4 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys do an excellent job. Professional, Fast, and Clean!

Greg Long4 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people' they do phenomenal work! greatly exceeded my expectations.

  • Services: Tree stump grinding, Tree stump removal
Tammy Tierney8 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend Busy beaver enough! They did a great job removing a pine tree that was dripping sap on our new fence. They were FAST, EFFICIENT, REASONABLE and CAREFUL.They also did not drop anything in the pool area that was 10 feet away. The clean up was amazing also. If you need any trees removed I highly recommend BUSY BEAVER TREE REMOVAL. Thank you!!!!

George Hofstetter6 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys did such a great job. Cleaned everything up. You need tree work, there’s no one else. Hire Busy Beaver.

Penny Benson3 reviewsTotal number of Google reviews Penny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would highly recommend this company. They trimmed a large maple tree and three pine trees. The crew did a great job, make sure I was happy with the results, cleaned up and were friendly and professional.

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Humphrey Turner2 reviewsTotal number of Google reviews Humphrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were seriously considering purchasing a property and met with Mr. Collins to provide an estimate for tree work. He took the time to walk the entire acre with me, explaining what should be removed, what should be kept, what only needed trimming, and the reasoning behind each recommendation. I appreciated his honesty, knowledge, and willingness to educate rather than simply sell services. His estimate was extremely reasonable, especially considering how overgrown and neglected the property had become. I genuinely felt he could have taken advantage of the situation, but instead he provided fair, practical recommendations and pricing. We ultimately decided not to purchase the property after discovering water leaks in the home, but I still wanted to leave a review because my experience with Mr. Collins was so positive. I would not hesitate to contact him again in the future and highly recommend him to anyone looking for trustworthy, knowledgeable tree advice.

Jose RodriguezLocal Guide · 13 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely recommend Busy Beaver Tree Care! Our cat got stuck way up in a tree, and after we couldn’t find anyone to help, Busy Beaver Tree Care came out with their bucket lift and rescued him completely free of charge. They took the time to safely get up to him and bring him back down. They didn’t have to help us, especially for free, but they did anyway. That says a lot about the kind of people behind this company. Extremely grateful for their kindness and willingness to help. If I ever need tree work in the future, they’ll be the first company I call. Thank you again!

Response from the owner · a month ago

You're welcome

Josselin Varela2 reviewsTotal number of Google reviews Josselin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to express my deepest gratitude to Busy Beaver Tree Care Service for rescuing my cat, Khloe. After hours of calling everywhere and feeling like I was running out of options, they were truly my last hope. They showed up with kindness, didn’t charge me anything, and brought her down safely in less than five minutes. I’m so grateful for their compassion and quick help. Thanks to them, my Khloe is back home and safe. Their generosity and willingness to help meant the world to me. Thank you for saving her and now she is home where she belongs.

Response from the owner · a month ago

I'm glad we were able to get your cat back for you.

Busy Beaver Tree Care on Google Maps →

Business details