How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBusy Bee Plumbing, Heating, & Air Conditioning
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.
Busy Bee Plumbing, Heating, & Air Conditioning for a/c system repair
Clear ✕All 28 Google reviews tagged “A/C system repair”
Daniel was nice enough, and took care of plumbing maintenance efficiently, but when cleaning out shower drain as he recommended, he chipped a tile. He said his manager would call to get this fixed.
It was a pleasure meeting Chandler. He was very personable, professional and answered all of our questions we had and explained what needed to be repaired and why. He made every effort for repairs to be done today, but unfortunately the part that needed to be replaced was not going to be available for pick up today…
Good communication polite
Replied quickly, courteous, professional and took the time to explain everything
We couldn't have asked for better service from all three of the Reps because they were quick and they explained everything and they were very knowledgeable and friendly so we are 100% satisfied and a lot cooler than I was 5 hours ago.
So quick to come out and he was great! Got the job done and was friendly and helpful!
Grahm was dispatched out to repair our condenser after it had an outage the night prior. Was very respectful & helpful, AND explained everything in detail of what needed repaired and why. Made speedy work of the damage and overall made the transaction a comfortable customer service experience. The pricing was fair…
Thomas Nunamacher was wonderful. Thankfully he even replaced a motor the same day it was diagnosed! He was conscientious and thorough. Thank you.
Busy Bee is the BEST! I am beyond impressed! Braxton was absolutely amazing. He showed up on time, was very respectful, and really listened to my concerns. He was incredibly thorough and took the time to properly assess the issue — I’d been having problems with my AC for over a year. I had previously paid another…
Busy bee communicated well, diagnosed my ac issue, and fixed within a short window of time. Braxton seemed to really know what he was doing!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Amazing service! Professionals all the way! This team made it look easy! Thorough, thoughtful and highly skilled installation is what they delivered! We have an older condominium that needed serious duct cleaning and HVAC package unit replacement. To our surprise, they were able to get…
Graham Campbell came today and replaced my condenser fan motor. He was on time, professional, and courteous. Graham explained what he was going to do and answered all my questions. Can't wait to use the a/c. I highly recommend Graham for any heating and a/c issues. Thanks again.
Five stars for Braxton at Busy Bee! We called with an AC outage at 9 PM on a Friday night, and Braxton was out to save the day by 9 AM on Saturday. Braxton was on time, courteous, and knowledgeable. He had us back up and running in under an hour. We would definitely recommend this company to others!
Nathan did an excellent job solving my AC problem very quickly. He communicated effectively and was a pleasure to work with. I highly recommend his services!
Had to have 2 repairmen come out. 1st guy missed something. They sent somebody the same day I called for another repairman. Went far above what they had to in order to fix and repair my air conditioner the second time. Also didn’t really charge me for the second repairman 4 days after the first. They take care of…
Josh, Zach and Bryson installed a new upstairs tankless washer heater, and removed the dangerous, old-fashioned tank water heater for the sake of Home safety! They also installed a Halo 5 Water filtration system, which recalibrates itself every five days for effortless maintenance. They were very professional,…
We hired Busy Bee for the first time to fix our AC unit. They made us an appointment for same day service which we really appreciated. Chris, our tech, was excellent! He was very professional, personable, and knowledgeable. He was very thorough and took the time to explain everything that was going on. We would…
I called for a system clean / check and also when my upstairs AC unit when out. Braxton came out the same day and did a thorough job of cleaning the system and giving us system updates as he progressed. I decided to replace a part in the upstairs unit. Thomas and Dakota came out the same day and promptly fixed the…
We called Busy Bee Saturday to have them come out, and we were assisted by Zach. Zach certainly had a busy schedule but instead of pushing us off to the next day, he still showed up! Zach was able to diagnose the issue we were facing and explain everything to us in a clear and understandable manner. He provided us…
Chandler is professional, helpful, and attentive.
Austin was so great, he identified the problem with our AC unit and got it working again quickly. He was really nice and walked me through everything he was doing and gave me his maintenance recommendations. Would definitely recommend!
Chris was great, he diagnosed and replaced the capacitor on my AC unit immediately. Outstanding job.
Chandler was very polite. He was efficient. He explained everything he did and answer the questions I had.
Came home from work to a hot house..Upstairs ac unit not working. Called Busy Bee thinking a tech would not be available til the next day, but to my surprise they have 24 hr service. The receptionist informed me a tech would be there in a few hours. About 2 hrs later Chris arrived, he diagnosed the problem quickly…
We had a great experience with Busy Bee and Chandler! We lost power to our thermostat and I called so many places to get someone out the same day; Busy Bee was the only place in town with same day availability. I called around 5pm and he was here by 8! He identified the issue fast and had us cool again in no time.…
Been with Busy bee since 2021 and would not go to anyone else. Call center aways so friendly and schedule you asap for your problem at hand. Every tech worker that has came to our home is well knowledgeable about equipment and professional. Really feel like the people that work for this company are real people that…
0/5 STARS given. I'm a general contractor From Knoxville contracted to work on a large project here in Nashville where I have lived for three years. They worked on our existing HVAC unit and ran new ductwork. The duct work they installed wasn't sealed around the vent connections and led to severe condensation which…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 126 | $83–$593 |
| HVAC system maintenance | 123 | $27–$216 |
| Toilet repair | 52 | $176–$656 |
| Plumbing pipe repair | 46 | $322–$1.1k |
| Heating system repair | 34 | $78–$441 |
| A/C system maintenance | 34 | $37–$278 |
| Drain cleaning | 29 | $161–$493 |
| Plumbing leak detection | 29 | $78–$630 |
