How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBusy Bee Plumbing, Heating, & Air Conditioning
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.
Busy Bee Plumbing, Heating, & Air Conditioning for HVAC system maintenance
Clear ✕All 123 Google reviews tagged “HVAC system maintenance” · showing 80
Excellent service, and although they don't give you an EXACT appointment time, it's because they want to spend the appropriate time necessary with each customer and correct problems as they are found. Technician Chandler was awesome, explain everything thoroughly and in easy to understand terms and gave…
Chris did an amazing job. He said everything looked great. He's very thorough and very polite.
Great honest service very thorough
Very GOOD Service 😀Thank you. Always Very GOOD Service with a SMILE . I tell everyone about them . Dependable 🙏
great service. friendly techs and fast, efficient work!
Dakota came out to do maintenance service on our Hvac system. He was prompt, friendly and very thorough. Really appreciated his advice.
After an area wide power outage, our compressor would not come back on when our electricity did. We tried all our breakers and surge protectors, but couldn’t figure out the problem. Nathan came to our house and solved our issue. Unknown to us and him, we had breakers in another location just for our AC. They weren’t…
I called around 9:30pm and Zach W. was here by 11ish, and I can not thank them enough!! He did a full expection on everything and was so kind and explained everything to me in ways I understood as well! Highly recommend them!! I also did not feel pressured or oversold in any extra services!
Great service! Wonderful tech did a great job!
Chris did a great job making sure that you’re not running great very thorough. Took his time to check things out.Great technician very thorough.
Chris was 5+ stars! I hope he is around when I need future services. ✊✊
Zack was very knowledgeable, kind , courteous
Very thorough and professional
Chris was very helpful and took care of our unit to ensure it lasts. Thank you.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Amazing service! Professionals all the way! This team made it look easy! Thorough, thoughtful and highly skilled installation is what they delivered! We have an older condominium that needed serious duct cleaning and HVAC package unit replacement. To our surprise, they were able to get…
As a first-time homeowner, Zach Wagner was a huge help during our HVAC tuneup this week. He answered all of my questions and did great work in a timely manner!
Knowledge and Professional - Thanks!
Colton did a great job and explained everything he was doing ! He was there to check maintenance on the a/c units for the summer usage…
Chris was personable, knowledgeable, and excellent with his review. He was able to give recommendations which clearly covered our needs and handled everything quite well. Thank you.
HVAC technician Tom was prompt, professionL, proficient, and polite. It was a pleasure having him as our service tech.
Chandler was super polite and knowledgeable. He didn't find the problem at the first glance but went back and figured it out. He fixed it and hopefully everything is good. This was so easy. I text this morning and had a call in an hr and then someone here in the next few. Definitely will use again.
Zack Wanger at Busy Bee will resolve all your HVAC maintenance . I was pleased beyond measure.@ Busy Bee can solve all your Heating & Air Conditioning problems. Very knowledgeable ⭐️⭐️⭐️⭐️⭐️ service every visit to my home!
Cody MONTONEY did an OUTSTANDING job with my HVAC unit. It needed to be serviced twice in a short period of time. Cody discovered the difficulty very quickly and solved the problem. Also, I learned new information about my unit in particular, and HVAC systems in general. Additionally, there was no charge for the…
Chandler was very nice and explained everything well.
He was very professional. He explained everything to me.
Wonderful experience. Our technician Colton did a great job! He went above and beyond to ensure everything was done right! Highly recommend!
I am so grateful for the services of Busy Bee. Cody Montoney was my technician. He came out to do a maintenance work on my hvac system. He gave me a lot of good information on how to care for my system so I can get the best results out of it. The maintenance work is part of being a busy bee preferred customer. Thank you again Cody!
Cody came and did our heating maintenance. Did a great job keeping us informed of what was going on with our aging systems and what is a need now versus a heads up for a likely need in the summer.
Chris came out to help a technologically challenged old guy figure out how to set the thermostat to the 'set it and forget it' auto heat and cool feature... doing it manually - during this 'ping pong' weather we've been having was wearing me out. Got it set quick and easy. Now, I don't have to worry about it!…
Chandler was friendly and knowledgeable about maintaining our HVAC Units.
We’ve had such a great experience with Busy Bee and truly can’t recommend them enough. We were put in a tough position with a flooded AC unit, a failed compressor, and some faulty lines—but the Busy Bee team stepped in immediately and handled everything with urgency, professionalism, and care. From start to finish,…
Ben was on time, communicative and efficient at doing his job. Busy Bee called me back quickly and got me on the schedule fairly quick. For the price and services provided, it was a great deal. Would definitely call them back for HVAC servicing needs!
Chris from Busy Bee did an excellent job as usual!!
Professional and courteous... Very thorough in what they are doing. And explain everything that was done as well as results and recommendations.
Graham did a fabulous job for me. He is such a congenial and pleasant young man. Honest and dependable too! Thanks Busy Bee for always sending me top notch and knowledgeable pros!
HVAC cleaning and repair. Graham was very informative, knowledgeable and extremely professional. Thank you for hour help. Tyler, Dalton, Sebron and Elijah were ALL very professional and knowledgeable. They all done an excellent job!!! We appreciate the work that was performed and the level of knowledge and…
I'm a happy camper so far. This is the first time that I've used Busy Bee, but they came highly recommended by some friends. I was truly impressed with Chandler who came out to do my check up. Very respectful and patient with all my questions. I was so impressed that I will request him every time. I signed up for…
We received a service call from Busy Bee’s technician Nathan on our HVAC unit. We were impressed with his service. We would recommend Busy Bee’s Company.
Thank you to Colton for coming out to do our service check and dryer vent cleanout! He was very polite, went above and beyond for our family and skilled at his job. We will definitely request him specifically in the future! Busy Bee is lucky to have Colton!
Tyler, Dalton, Sebron and Elijah were ALL very professional and knowledgeable. They all done an excellent job!!! We appreciate the work that was performed and the level of knowledge and professionalism shown. Thank you again!
Great guy very professional high recommended .. super humble... great communication they call you & text you when they on they way... this company not playing around... love that... I will continue doing business with them...
Austin Farmer did an outstanding job!!! Very courteous and efficient. Great guy!!!
Graham Campbell did great, thanks man.
Efficient, checked all the items we asked of him and was very friendly with our dogs!
Cody was awesome to work with! He broke it down to where you would understand. Cuts up and has a conversation with you. Just overall happy with choosing Busy Bee for my air & heat needs. Honest and reliable people that don’t break the bank!
Another outstanding service from Busy Bee! Had my air ducts cleaned today and the technicians, Kaleb and Owen, were the best! Very knowledgeable and walked me through every step. I could not happier with this company! Highly recommend them! Somehow my first review for Eryk disappeared when I wrote this new review.…
Awesome new customer experience today! Thank you Graham for such great service!!
Very knowledgeable and professional!
Zach was thorough and explained everything as he went. He gave me options and wasn't pushing anything. It was a good experience.
Fantastic workmanship! Would 100% hire again. The team very is professional and found solutions for my needs.
My tech, Austin Farmer, was top notch. On time, very knowledgable and made some cost saving recommendations that will certainly extend the life of my HVAC equipment. AND.... Austin weathered some very bad & icy conditions during the Nashville area ice storm to get to our house just north of Nashville. Thank you Austin
Unfortunately, we were on the thousands of folks in Nashville who lost power during the terrible ice storm. When our power came back on, we had problems with our heating unit. We called the Bee again because of their past performance. Once again, they responded quickly and kept us up to date on when our Tech,…
Ben Farmer was a huge help to us coming out of this crazy ice storm! We realized our heating unit wasn't catching up properly after regaining power, and Busy Bee was VERY quick to get us a Tech. Ben did a great job identifying the issue, made a successful fix, and went above and beyond. He knows he's in for a long day/week and had great attitude about it!
Cody came and performed our seasonal maintenance on our heater, just in time before the crazy weather coming. Always polite, efficient and friendly.
Technician was very helpful and had good knowledge on the equipment and testing. (I never give 5 stars due to there is always room to improve) closet 5 star I could have given. Good communication with office. Kept in the loop with updates and what to expect. Would certainly recommend the company. HVAC and also Plumbing. K
2026 HVAC maintenance and dryer vent cleaning - This was another great experience with Busy Bee! Zach Wagner was my technician and he didn't disappoint. From the arrival communications to the explanations of the services he completed to any recommendations Zach was a true professional. 2025 service call - This was…
Great experience working with Chris today! Personable, communicative, and addressed all questions/concerns.Very pleased with Busy Bee as a whole.
triple A service - Thank you team
We’ve been using Busy Bee for over a year now and they are wonderful. Their service tech Dakota was very friendly, knowledgeable, and thorough with inspecting and maintaining our HVAC units!
Busy busy, Chris, just came by my home, did a maintenance service. Everything‘s in great running condition. Very professional, very knowledgeable, I would recommend them to anyone.
Braxton seemed knowledgeable and courteous when performing my annual heating service. Did a great job.
Graham was great. Informative and quick, drove from Lebanon to Madison on New Year’s Day to help fix our heat. Appreciate the prompt service!
Austin was very engaging, knowledgeable and helpful during the appointment. I appreciated his candor and the recommendations he made. 10/10!
My technician was Matthew Ham. He was prompt, informative and very courteous. He explained everything thoroughly which was much appreciated
Chris was Awesome! Super kind, very thorough and really put me at ease!! Thank you so much for your hard work on a very cold evening in December! I appreciate you!
Very professional and informative.
Graham explained everything just right.,was referred through ring.
Was very friendly and knowledgeable. Explained other services available.
Zack was very professional, polite and helpful. He helped me understand and prioritize my options, which I appreciated very much.
Matthew did a fantastic job. He’s a six in my book! Great hvac guy! Definitely the best! Thanks again for your service!
He did a good job and answered all our questions.
Courteous Kind and efficient.
Chris, Lee Carlson, and all the folks at Busy Bee are an awesome group to work with. They’re extremely professional and truly care about the work being done. I would absolutely recommend this whole team to anyone who needs help with their plumbing or HVAC repairs- thank you all for your help! - Luke
Chandler was excellent.. He was very polite and professional.. He explained everything and he was fast and efficient. I give him 5 stars.
Austin was very professional. Would recommend him.
Friendly, efficient and knowledgable
My wife and I are so happy we signed up to be Beehive Club members. Service technician, Holden, was professional and courteous. He clearly explained everything, took many pictures of the system, and was very knowledgeable. If we could give 10 stars, we would!
Chandler was very professional, knowledgeable, and efficient. Had several questions and he was very helpful and informative. Absolutely renewed the contract after this visit. Thanks
Zack provided us with a very detailed fall maintenance on HVAC unit. Will continue using Busy Bee.
Thanks Cody for going above and beyond and your advice.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 126 | $83–$593 |
| HVAC system maintenance | 123 | $27–$216 |
| Toilet repair | 52 | $176–$656 |
| Plumbing pipe repair | 46 | $322–$1.1k |
| Heating system repair | 34 | $78–$441 |
| A/C system maintenance | 34 | $37–$278 |
| Drain cleaning | 29 | $161–$493 |
| Plumbing leak detection | 29 | $78–$630 |
