How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBusy Bee Plumbing, Heating, & Air Conditioning
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.
Busy Bee Plumbing, Heating, & Air Conditioning for HVAC system repair
Clear ✕All 126 Google reviews tagged “HVAC system repair” · showing 40
Daniel was nice enough, and took care of plumbing maintenance efficiently, but when cleaning out shower drain as he recommended, he chipped a tile. He said his manager would call to get this fixed.
My capacitor died on my HVAC unit late at night. With a 4 year old in the house, the house was heating up quick and there just wasn’t any ability to go and get the parts myself. I called five different 24 hour hvac service companies and Busy Bee was the only one to give immediate assistance. The others had nothing…
Holden, from busy bee 🐝 was a great guy who knows what he’s doing he was a true professional. He was professional and very nice 👍 person!!! I felt very comfortable with him in my home 🏠!!!👍 I would recommend Busy 🐝 to everyone!!! I first had to call 📱 them on them on the 4th of July weekend they not only…
Great communication and work. Thank you!
Knowledgable and friendly staff! Great service!
Excellent service and very courteous employee. Always keeping the customer informed of All that’s going on and being done. I wish all businesses had that same mindset and respect.
Holden did a great job. He was on time, diagnosed the problem, provided options, and completed the repairs as soon as parts arrived.
Great honest service very thorough
Graham was great. He came on a Sunday morning. I was really worried about my HVAC. He was thorough, explained everything and answered my questions. Luckily everything was ok and I felt confident in his expertise. It made the situation a lot better for me which I highly value. I use Busy Bee for my HVAC maintenance…
Graham with Busy Bee is a true professional. He was polite and friendly and swiftly diagnosed the issue and had the work done in no time. He even took the time to answer some HVAC questions my wife and I had while he worked. I was so satisfied I chose to purchase the annual maintenance plan too.
Our HVAC stopped cooling our home during a heat wave when temps were in the mid 90s. After calling a few places, Busy Bee was the first place who could arrive the same day. Our tech, Chris B., was so nice and informative. He found the problem and the replacement part, which required him to drive over 45 minutes to…
Pleasant, cordial, professional.
On one of the hottest days of the year and going into the Fourth of July weekend, you responded to our call and serviced a broken unit in less than four hours. Outstanding service. Thank you.
I called around 9:30pm and Zach W. was here by 11ish, and I can not thank them enough!! He did a full expection on everything and was so kind and explained everything to me in ways I understood as well! Highly recommend them!! I also did not feel pressured or oversold in any extra services!
Chris did a great job making sure that you’re not running great very thorough. Took his time to check things out.Great technician very thorough.
We just found our new HVAC company! We chose them because we wanted to go with a locally owned company, and they had great reviews. From the first call with Michelle to our technician, Graham, finishing the work, our expectations were exceeded. Thank you Busy Bee!!
The HVAC stopped working on our short term rental guests the night they arrived, leaving our house at nearly 90 degrees. After calling about 10 other after hours companies who couldn’t fit me in, I took a chance on Busy Bee. Nathan came out within a couple of hours, diagnosed the problem, and quickly replaced the…
While I appreciate the quick response time, I felt over charged the 30 minute service. My air Con stopped on one of the hottest days so far this summer, with my house reaching almost 90 degrees! The fix was a fuse that needed replacing and a quick safety check. That was it. The cost for me however was $300. I…
Ben was very courteous, but information was lacking since he had limited experience with Amana in the wall AC units, therefore, everything was speculation. He thought I’d been told that very few units have been worked on, an expensive $89 visit. It was not Ben’s fault. When I called I should have been made aware of this information.
Chandler is ALWAYS awesome!
Young man was very professional and he knew what he was doing. Impressed me with his knowledge.
Everything done as promised. Crew of two led by Tyler was punctual, professional and efficient. Happy with the Minisplit installed.
Braxton was incredibly nice and patient for an emergency HVAC repair overnight. Got it done very efficiently. 10/10!
Great services and response times!
Absolutely pleased. The rep was quite knowledgeable about the entire process and let me follow him around and ask questions so I could better understand what all is involved. Even joined the Busy Bee club!
Cody was very nice and helped explain all the issues with my current AC unit. He walked through the options and helped come up with a plan on how to best fix my problem instead of putting another band aid on.
Chris stopped by and was very thorough. Solved the problem and had great advice. 10 stars
Graham was: great at his job, super friendly, and professional - the reason I decided to go with this company. A respectable customer facing team member of the Busy Bee business. Would recommend.
Busy Bee was great their technician solved my issue then checked my unit in a very short time. Will definitely use their service again!
Repairman came out the same day as my call. He diagnosed the problem and made necessary repairs. Outstanding service.
Graham was great! Came quickly and quickly diagnosed the issue. Fixed it quickly and saved the day for us.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Amazing service! Professionals all the way! This team made it look easy! Thorough, thoughtful and highly skilled installation is what they delivered! We have an older condominium that needed serious duct cleaning and HVAC package unit replacement. To our surprise, they were able to get…
Very polite, professional, he quickly found the problem and repaired in about a hour! Thanks again Cody!
Very responsive and overall great experience from all team members.
OUTSTANDING customer service! Really went above and beyond to ensure satisfaction. Very thorough work and inspection. Lots of very helpful pictures.
As a new customer we were pleased with the quick response and service to our hvac. The associate communicated the issue and options. We were so pleased we went ahead and signed up for their membership. Nathan was the associate that serviced our unit, he ordered the part needed and found a temporary solution so we…
Was able to schedule within a day, which was great because of the ice storm we are dealing with in Nashville. Zack is an excellent technician and explained everything and answered all my questions as I tagged along with him on my service call. I would highly recommend Busy Bee, and their service plan.
Colton was very knowlegeable about our HVAC & what the problem was. He made sure we fully understood the options to consider for our 11 year old unit.
HVAC technician Tom was prompt, professionL, proficient, and polite. It was a pleasure having him as our service tech.
Cody MONTONEY did an OUTSTANDING job with my HVAC unit. It needed to be serviced twice in a short period of time. Cody discovered the difficulty very quickly and solved the problem. Also, I learned new information about my unit in particular, and HVAC systems in general. Additionally, there was no charge for the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 126 | $83–$593 |
| HVAC system maintenance | 123 | $27–$216 |
| Toilet repair | 52 | $176–$656 |
| Plumbing pipe repair | 46 | $322–$1.1k |
| Heating system repair | 34 | $78–$441 |
| A/C system maintenance | 34 | $37–$278 |
| Drain cleaning | 29 | $161–$493 |
| Plumbing leak detection | 29 | $78–$630 |
