How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBusy Bee Plumbing, Heating, & Air Conditioning
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.
Busy Bee Plumbing, Heating, & Air Conditioning for heating system repair
Clear ✕All 34 Google reviews tagged “Heating system repair”
Beyond thankful as the communication was great from start to finish. And my technician Chris did a geat job of explaining everything and got us back up and running. Will call again!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Amazing service! Professionals all the way! This team made it look easy! Thorough, thoughtful and highly skilled installation is what they delivered! We have an older condominium that needed serious duct cleaning and HVAC package unit replacement. To our surprise, they were able to get…
Was able to schedule within a day, which was great because of the ice storm we are dealing with in Nashville. Zack is an excellent technician and explained everything and answered all my questions as I tagged along with him on my service call. I would highly recommend Busy Bee, and their service plan.
Mr bowater did great job on my heating problem,he is a very experience person and friendly to explain what he needs to do .Thank you so much Busy Bees
On time, took appropriate time, explained things and did a great job. Great ! Gave me some options and explained things very well. Thanks Cody
Daniel was very knowledgeable and repaired the issue quickly
Flawless! Awesome technicians!
Great guy and very helpful and great attitude, thanks for sending Tom out
Graham Campbell did great, thanks man.
He was professional and so nice, I will recommend the Company to everyone! Great experience! He deserves a raise!
Very knowledgeable in his work. Took time to explain the problem and how it needed to be resolved. Great person.
Unfortunately, we were on the thousands of folks in Nashville who lost power during the terrible ice storm. When our power came back on, we had problems with our heating unit. We called the Bee again because of their past performance. Once again, they responded quickly and kept us up to date on when our Tech,…
Technician was very helpful and had good knowledge on the equipment and testing. (I never give 5 stars due to there is always room to improve) closet 5 star I could have given. Good communication with office. Kept in the loop with updates and what to expect. Would certainly recommend the company. HVAC and also Plumbing. K
Graham was wonderful, he did such a great job for us. Would highly recommend.
Zach did a nice job and was very professional and courteous and answered all the questions I had. He was a pleasure to work with. Thank you.
Today, Cody M. came to install a new heat exchanger. He was professional and knowledgeable and took the time to answer all our questions. Will definitely recommend to others.
Chandler the the service technician was outstanding and honest. They diagnose the problem right away. He didn't come up with a expensive problem and say this is what I need. I definitely would recommend this company. Thank you so much Chandler for your hard work and honesty.
Graham was great. Informative and quick, drove from Lebanon to Madison on New Year’s Day to help fix our heat. Appreciate the prompt service!
Matthew was fantastic. Called Busy Bee at 10:15 pm and they were there by 11:00 pm. Got everything fixed and kept me informed through the whole process. Matthew was very nice and professional!
Chandler was quick and efficient in the repair and got my mom's heat back up and running. No issues very professional
Graham is clearly knowledgeable, thorough, and very well presented. I highly recommend his services.
Chris Bowater went above and beyond when called to my home for a heating issue. He was knowledgeable and worked fast to take care of the problem. My family and I were very grateful for his help.
Graham C was the tech who came to fix my heating system. Aside from being great at his job, he was very friendly and took the time to explain to me what was wrong with my system and how he was going to fix it. He did an awesome, and I'm a happy customer. I highly recommend Busy Bee and Graham.
Came out late for a service call. Appreciate that it stayed a service call and wasn’t followed by a “helper” to pitch you on buying a new unit from the start. Respectful, honest, and helpful. My new go to in MidTN.
Chandler was very knowledgeable and helpful with the issue I was having with my AC unit not getting any power to run heat. Issue was explained very thoroughly and was able to answer any questions that I had related to the issue.
I called Busy Bee Plumbing and Air yesterday after getting a great recommendation from my wife’s coworker. Chris Bowater from Busy Bee Plumbing and Air came out to our house the same afternoon. He diagnosed our heater problem, researched and found the part needed to fix it, drove 30 plus miles round trip to pick it…
Braxton did such a great job! He was pleasant, respectful, and knowledgeable. He went above and beyond and we were so glad he was able to fix the problem! Would love to have him back anytime!
Excellent service and diagnose.
Our Busy Bee technician showed up 1 hr after we placed a call. Graham was polite, efficient and thorough in getting our heat back on in the house. We’ve signed up with their annual service aggreement mainly due to our experience with Graham and how effectively the office handled our situation.
Cody was awesome! Figured out our issue quickly and super friendly.
Been with Busy bee since 2021 and would not go to anyone else. Call center aways so friendly and schedule you asap for your problem at hand. Every tech worker that has came to our home is well knowledgeable about equipment and professional. Really feel like the people that work for this company are real people that…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 126 | $83–$593 |
| HVAC system maintenance | 123 | $27–$216 |
| Toilet repair | 52 | $176–$656 |
| Plumbing pipe repair | 46 | $322–$1.1k |
| Heating system repair | 34 | $78–$441 |
| A/C system maintenance | 34 | $37–$278 |
| Drain cleaning | 29 | $161–$493 |
| Plumbing leak detection | 29 | $78–$630 |
