Experts Reviews · Company report
Busy Bee Plumbing, Heating, & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Busy Bee Plumbing, Heating, & Air Conditioning

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Busy Bee Plumbing, Heating, & Air Conditioning is better than 89% of leak detection services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Busy Bee Plumbing, Heating, & Air Conditioning is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 74% of leak detection services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Busy Bee Plumbing, Heating, & Air Conditioning is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.

Busy Bee Plumbing, Heating, & Air Conditioning for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 29 Google reviews tagged “Plumbing leak detection” · showing 20

Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Busy Bee Plumbing was fantastic from start to finish! The techs Rich and Chance were extremely knowledgeable, professional and really nice guys. Will use Busy Bee again!!!

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
REBECCA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had to use them yesterday. Very quick and professional! Quite pricey for the job they did. But it had to get done.

Paid $400–600OverpricedPlumbing leak detectionPlumbing pipe repair
joenequa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brycen was great and very knowledgeable about the job!

Paid $200–400Reasonable pricePlumbing leak detection
Brother10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chandler is ALWAYS awesome!

Paid $1,000+Reasonable priceHVAC system repairPlumbing leak detectionPlumbing pipe repair
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great assessment of problem, repair and service

Paid $1–100Reasonable pricePlumbing leak detection
Ronnie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Arrived on time. Did good work in a timely professional manner. Will use Busy Bee again.

Paid $100–200Reasonable pricePlumbing leak detection
Ronald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Did a good job and would highly recommend

Paid $300–400Reasonable priceToilet repairPlumbing leak detectionWater tank repair
Melinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He was professional and so nice, I will recommend the Company to everyone! Great experience! He deserves a raise!

Paid $700–800Not sureHeating system repairPlumbing leak detection
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shane Simmons was wonderful! He showed up quickly after midnight to a freezing home with no power and stopped a major water leak at HW Htr. Thanks for great service and fast response time!

Paid $400–500Plumbing leak detectionWater heater repair
AnnLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Josh, Zach and Bryson installed a new upstairs tankless washer heater, and removed the dangerous, old-fashioned tank water heater for the sake of Home safety! They also installed a Halo 5 Water filtration system, which recalibrates itself every five days for effortless maintenance. They were very professional,…

Customer photo from Ann's reviewCustomer photo from Ann's review
Reasonable priceA/C system repairPlumbing leak detectionWater heater repair
JimLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Brandon watson was great! Everything was broke down before work was started. No surprise costs. I recommend busy bee for your plumbing needs

Plumbing leak detection
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Every technician and people in the office have been so polite and responsive. Braxton just fixed our motor to our HVAC and couldn’t have been more thorough and did great work!

Plumbing leak detectionWater tank repair
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Richard came very promptly and even on a holiday! He was so nice and fixed all of my plumbing needs and explained everything to me so well. Great company and will definitely be using again!

Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great representative! Very personable and professional!

Plumbing leak detection
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very thorough inspection of my heating and cooling systems. Provided information on how to increase the longevity of my systems.

Paid $1–100Reasonable pricePlumbing leak detection
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a gross plumbing mess in a downstairs rental condo in Green Hills on July 3, 2025. It happened from the unit above, just as my tenant had to leave for work. So I spent several hours at the site calling multiple companies, to find a plumber. Everyone I called was booked up until my husband texted me the number to…

Paid $200–300Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jimmy showed up on time, laid out all my options, and left me confident that my problem was handled appropriately.

Paid $100–200Reasonable pricePlumbing leak detectionService not listed
Anita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tech was on time and very detailed in the type of service they were providing. Also update on pricing options. Richard fixed the issue and explained every procedure that was required. Very helpful and friendly customer service.

Customer photo from Anita's reviewCustomer photo from Anita's review
Paid $500–600Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Taylor and Owen did a great job in installing our new AC split unit. They both had very knowledgeable and satisfying answers to all my questions. Very easy to work with. I was very pleased on their performance (I really liked Tyler‘s determination to make the new unit fit in the existing cavity and he succeeded) and…

Paid $1,000+Reasonable pricePlumbing leak detection
Eazy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I believe Kevin did an excellent job today. He was very thorough in his assessment of my plumbing issues

Paid $1–100Reasonable pricePlumbing leak detection

Show more plumbing leak detection reviews (9 more) →

Price

$340-18% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 62%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair126$83–$593
HVAC system maintenance123$27–$216
Toilet repair52$176–$656
Plumbing pipe repair46$322–$1.1k
Heating system repair34$78–$441
A/C system maintenance34$37–$278
Drain cleaning29$161–$493
Plumbing leak detection29$78–$630

Compare with