Experts Reviews · Company report
Busy Bee Plumbing, Heating, & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Busy Bee Plumbing, Heating, & Air Conditioning

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Busy Bee Plumbing, Heating, & Air Conditioning is better than 89% of leak detection services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Busy Bee Plumbing, Heating, & Air Conditioning is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 74% of leak detection services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Busy Bee Plumbing, Heating, & Air Conditioning is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.

Busy Bee Plumbing, Heating, & Air Conditioning for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 46 Google reviews tagged “Plumbing pipe repair” · showing 20

Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Daniel did a great job on my bathroom faucet repair. He was very professional and got the job done quickly.

Paid $2,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Busy Bee Plumbing was fantastic from start to finish! The techs Rich and Chance were extremely knowledgeable, professional and really nice guys. Will use Busy Bee again!!!

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brycen was very professional, kind, thorough and answered all our questions! Their prices are affordable and response time was amazing.

Paid $400–600Reasonable pricePlumbing pipe repair
REBECCA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had to use them yesterday. Very quick and professional! Quite pricey for the job they did. But it had to get done.

Paid $400–600OverpricedPlumbing leak detectionPlumbing pipe repair
JackieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brycen was super friendly and took excellent care of my issue very quickly! I hated to drag anyone out in the middle of the night for something so minor but detrimental to the function of my home, but he was completely unbothered amd knocked it out in no time!

Plumbing pipe repair
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan and the team at Busy Bee Plumbing were absolutely amazing. I called them on a Saturday afternoon/evening and they were able to come the next morning (on a SUNDAY!) before 9am. Jonathan was kind, friendly, and did an amazing job repairing the plumbing under our kitchen sink. These folks are our new go-to for any plumbing needs.

Paid $400–600Reasonable priceGarbage disposal installationPlumbing pipe repairPlumbing leak repair
Brother10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chandler is ALWAYS awesome!

Paid $1,000+Reasonable priceHVAC system repairPlumbing leak detectionPlumbing pipe repair
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional service. They came out in two hours and fixed my problem. Highly recommended.

Paid $300–400Reasonable pricePlumbing pipe repair
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Daniel was great! Diagnosed the problem and had the problem solved within a few hours. Highlighted recommended.

Plumbing pipe repair
ClayLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had Chris Phillips out from Busy Bee to assess a hot water heater that stopped working. He was quick, reliable, and fixed the issue along with some DIY plumbing from the previous owner. Followed up with me during and after, which I appreciated. Will definitely call them back for future needs!

Paid $300–400Reasonable pricePlumbing pipe repairWater tank repair
Joey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rich was on time, knowledgeable, friendly and straight to the point. No frivolous upselling. Will definitely request again for future plumbing issues.

Paid $1,000+Great pricePlumbing pipe repair
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Busy bee is first class through and through - had their HVAC team out for a vent cleaning where they identified a potential plumbing issue. Same day they came out and diagnosed the issue and were able to repipe my entire house quickly and professionally. Highly recommend their services. Thank you again Josh & Grayson

Paid $1,000+Great pricePlumbing pipe repair
ConnieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Shayne made a same day service call for a broken outside water hose faucet. He kept me informed as he assessed my situation, explaining exactly what my options were. Very nice and professional young man.

Paid $500–600Reasonable pricePlumbing pipe repair
ALocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Busy Bee showed up before we expected him and the work was done excellently and with a very friendly and helpful attitude. The price was also better than expected we will definitely use them again. Jonathan our service tech went above and beyond to make sure we were satisfied.

Paid $400–500Great pricePlumbing pipe repairWater heater repair
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Zach was great. Superb communication and skills to get my repipe done. Third time Busy Bee has excelled in a row!

Paid $700–800Reasonable pricePlumbing pipe repair
Sethie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shayne was great and very professional. If I need Busy Bee again, I would definitely request Shayne!!

Not surePlumbing pipe repair
Christian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Shayne of Busy Bee did an awesome job! He detected the problems, found the solutions and fixed it. Thank you!

Reasonable pricePlumbing pipe repair
JamesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon was prompt and professional. Explained job to my satisfaction. Highly recommend

Paid $100–200Reasonable pricePlumbing pipe repair
Sierra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I cannot say recommend enough! I had a pipe burst inside a wall in my house and water was flooding the floor. I called a couple of places and the earliest either one could see me was the next day in the afternoon. I called Busy Bee and immediately talked to a real person (means more than you think) and someone came…

Paid $600–700Plumbing pipe repairPlumbing leak repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brandon did a great job! Got us out of a jam.

Paid $400–500Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (26 more) →

Price

$340-18% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 62%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair126$83–$593
HVAC system maintenance123$27–$216
Toilet repair52$176–$656
Plumbing pipe repair46$322–$1.1k
Heating system repair34$78–$441
A/C system maintenance34$37–$278
Drain cleaning29$161–$493
Plumbing leak detection29$78–$630

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