Experts Reviews · Company report
Busy Bee Plumbing, Heating, & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%74+10.5Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Busy Bee Plumbing, Heating, & Air Conditioning

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Busy Bee Plumbing, Heating, & Air Conditioning is better than 89% of leak detection services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Busy Bee Plumbing, Heating, & Air Conditioning is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 74% of leak detection services.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Busy Bee Plumbing, Heating, & Air Conditioning is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Busy Bee Plumbing, Heating, & Air Conditioning is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Busy Bee Plumbing, Heating, & Air Conditioning for 8 kinds of job.

Busy Bee Plumbing, Heating, & Air Conditioning for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 46 Google reviews tagged “Plumbing pipe repair” · showing 40

Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Daniel did a great job on my bathroom faucet repair. He was very professional and got the job done quickly.

Paid $2,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Busy Bee Plumbing was fantastic from start to finish! The techs Rich and Chance were extremely knowledgeable, professional and really nice guys. Will use Busy Bee again!!!

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brycen was very professional, kind, thorough and answered all our questions! Their prices are affordable and response time was amazing.

Paid $400–600Reasonable pricePlumbing pipe repair
REBECCA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had to use them yesterday. Very quick and professional! Quite pricey for the job they did. But it had to get done.

Paid $400–600OverpricedPlumbing leak detectionPlumbing pipe repair
JackieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brycen was super friendly and took excellent care of my issue very quickly! I hated to drag anyone out in the middle of the night for something so minor but detrimental to the function of my home, but he was completely unbothered amd knocked it out in no time!

Plumbing pipe repair
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan and the team at Busy Bee Plumbing were absolutely amazing. I called them on a Saturday afternoon/evening and they were able to come the next morning (on a SUNDAY!) before 9am. Jonathan was kind, friendly, and did an amazing job repairing the plumbing under our kitchen sink. These folks are our new go-to for any plumbing needs.

Paid $400–600Reasonable priceGarbage disposal installationPlumbing pipe repairPlumbing leak repair
Brother10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chandler is ALWAYS awesome!

Paid $1,000+Reasonable priceHVAC system repairPlumbing leak detectionPlumbing pipe repair
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional service. They came out in two hours and fixed my problem. Highly recommended.

Paid $300–400Reasonable pricePlumbing pipe repair
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Daniel was great! Diagnosed the problem and had the problem solved within a few hours. Highlighted recommended.

Plumbing pipe repair
ClayLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had Chris Phillips out from Busy Bee to assess a hot water heater that stopped working. He was quick, reliable, and fixed the issue along with some DIY plumbing from the previous owner. Followed up with me during and after, which I appreciated. Will definitely call them back for future needs!

Paid $300–400Reasonable pricePlumbing pipe repairWater tank repair
Joey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rich was on time, knowledgeable, friendly and straight to the point. No frivolous upselling. Will definitely request again for future plumbing issues.

Paid $1,000+Great pricePlumbing pipe repair
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Busy bee is first class through and through - had their HVAC team out for a vent cleaning where they identified a potential plumbing issue. Same day they came out and diagnosed the issue and were able to repipe my entire house quickly and professionally. Highly recommend their services. Thank you again Josh & Grayson

Paid $1,000+Great pricePlumbing pipe repair
ConnieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Shayne made a same day service call for a broken outside water hose faucet. He kept me informed as he assessed my situation, explaining exactly what my options were. Very nice and professional young man.

Paid $500–600Reasonable pricePlumbing pipe repair
ALocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Busy Bee showed up before we expected him and the work was done excellently and with a very friendly and helpful attitude. The price was also better than expected we will definitely use them again. Jonathan our service tech went above and beyond to make sure we were satisfied.

Paid $400–500Great pricePlumbing pipe repairWater heater repair
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Zach was great. Superb communication and skills to get my repipe done. Third time Busy Bee has excelled in a row!

Paid $700–800Reasonable pricePlumbing pipe repair
Sethie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shayne was great and very professional. If I need Busy Bee again, I would definitely request Shayne!!

Not surePlumbing pipe repair
Christian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Shayne of Busy Bee did an awesome job! He detected the problems, found the solutions and fixed it. Thank you!

Reasonable pricePlumbing pipe repair
JamesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon was prompt and professional. Explained job to my satisfaction. Highly recommend

Paid $100–200Reasonable pricePlumbing pipe repair
Sierra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I cannot say recommend enough! I had a pipe burst inside a wall in my house and water was flooding the floor. I called a couple of places and the earliest either one could see me was the next day in the afternoon. I called Busy Bee and immediately talked to a real person (means more than you think) and someone came…

Paid $600–700Plumbing pipe repairPlumbing leak repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brandon did a great job! Got us out of a jam.

Paid $400–500Reasonable pricePlumbing pipe repair
Administrator1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Quick, polite, and reasonably priced !! Was definitely recommend!

Plumbing pipe repair
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Richard came very promptly and even on a holiday! He was so nice and fixed all of my plumbing needs and explained everything to me so well. Great company and will definitely be using again!

Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Lucas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very knowledgeable, told me and showed me everything he was doing. Richard was awesome.

Paid $200–300Great priceDrain cleaningPlumbing pipe repairSewer cleaning
MJRey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

On the 2 part repair of my water line I would like to say thank you very much Christian for your quick and professional service job well done Thank you

Paid $1,000+Reasonable pricePlumbing pipe repair
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience! Grayson was friendly and stayed busy until the job was complete. He did a really good job paying attention to the details.

Paid $1,000+Reasonable priceInstallationPlumbing pipe repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★

From the 1st phone call to the salesman and down to the techs this company is top notch up front with evdrything and did what they said. They treat you like a person and not a number. I highly recommend them to all my friends and family.

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a gross plumbing mess in a downstairs rental condo in Green Hills on July 3, 2025. It happened from the unit above, just as my tenant had to leave for work. So I spent several hours at the site calling multiple companies, to find a plumber. Everyone I called was booked up until my husband texted me the number to…

Paid $200–300Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jimmy Love spent two hours in 3” deep water looking for a leak. He did an amazing job and I would recommend his work to everyone who needs a plumbing repair job.

Paid $1–100Great pricePlumbing pipe repair
NickLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy was great! Knowledgeable and professional. Did exactly as requested. We'll definitely use again next month on a small bathroom renovation

Plumbing pipe repair
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christian was great! He was very knowledgeable and talked me through the entire process. Definitely recommend!

Paid $1,000+Not surePlumbing pipe repair
Anita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tech was on time and very detailed in the type of service they were providing. Also update on pricing options. Richard fixed the issue and explained every procedure that was required. Very helpful and friendly customer service.

Customer photo from Anita's reviewCustomer photo from Anita's review
Paid $500–600Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Ted4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Busy bee was able to come out at midnight on a Sunday and fix a leaking water pipe in my wall after several other companies that either canceled or said they couldn’t make it until Monday morning. Busy bees always been great. And I couldn’t have been more happy with the technician they sent out Jimmy. He was…

Paid $300–400Reasonable pricePlumbing pipe repair
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was very thorough and professional. He explained the situation and further solutions.

Paid $500–600Reasonable pricePlumbing pipe repair
BrendaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler came out last week and fixed our kitchen sink issues. He had to replace all the cast-iron pipes that were still below our sink. He was courteous, polite, and fix everything in a timely matter. Very pleased.

Paid $1,000+Reasonable pricePlumbing pipe repair
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jimmy was friendly and very knowledgeable.

Paid $800–900Not surePlumbing pipe repair
Link12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had a mystery leak in my house for over a week! Some of the assessments were dreadful as far as repairs go. I asked for one more reevaluation at BusyBee and the mystery was finally solved. Super technician (and part detective), Cristian, saved my house, my purse and my sanity! He also pointed out future…

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Pete3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Richard was awesome. Cannot think of anything more he could have done. He was kind, knowledgable, and equipped to do the job well. He explained everything so I understood and answered all of my questions. So glad I got to meet Richard. Very pleased with the work he did.

Drain cleaningPlumbing leak detectionPlumbing pipe repair
PeteLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oh man, I cannot say enough about Andy with Busy Bee! Absolute lifesaver. We had a clogged underground pipe and all the unpleasantness that comes with that. Andy came after midnight and worked for over 2 hours to make sure the job was done and done right. He was so pro, so kind and considerate, and probably the best…

Great pricePlumbing pipe repair
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Busy bee was great specifically there technician Dustin he did a great job taking care of my plumbing issues and toilet issues

Great priceToilet repairPlumbing pipe repair
SandraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Completely satisfied with the repair. Thank you!

Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (6 more) →

Price

$340-18% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 62%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair126$83–$593
HVAC system maintenance123$27–$216
Toilet repair52$176–$656
Plumbing pipe repair46$322–$1.1k
Heating system repair34$78–$441
A/C system maintenance34$37–$278
Drain cleaning29$161–$493
Plumbing leak detection29$78–$630

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