How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%46+25.1Reliability 24%1+0.2Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty77−2.3Momentum penalty0−10Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCOREButts Plumbing
Bay Village, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.7★ from 170 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Butts Plumbing for 8 kinds of job.
Butts Plumbing for drain cleaning
Clear ✕All 24 Google reviews tagged “Drain cleaning” · showing 20
I contacted Butts Plumbing after using another company to try to clean out my sewer line. The other company came and attempted to snake the line but said they couldn’t do it because something solid was blocking it. They said it was most likely due to a crushed pipe which would require thousands in repair costs. I…
Just wanted to say how pleased I was today with the two plumbers that unclogged my basement floor drains. Both guys were very polite and knowledgeable to the situation I was experiencing. I never used Butts Plumbing before but will again when needed. I also recommend them to my family and friends going forward.…
We had some intense flooding from most drains in the house. Collin arrived quickly and got us back to normal. He was professional and explained everything he was doing. He was respectful of property and the inhabitants of the home and did not leave a mess despite the intensity of the problem he was addressing. Recommended highly!
Our kitchen sink wasn't draining so I called butts plumbing they came out within the hour and fixed it.
Same day service, called when they were 10 min out, diagnosed the drain problem within minutes and fixed it right away, cleaned and left.
We were lucky to get Samuel as our technician for our drain cleaning. He was not only friendly but knowledgeable and to the point. Sam was able to clear our drain in no time and even cleaned up after himself. We had consulted with another company at first and we were glad that we went with BUTTS Plumbing. We will be…
Collin is was very professional and friendly. Got the job done and made sure everything was working and cleaned up before leaving. Highly recommend!
Collin showed on time and did a great job. Very knowledgeable, professional and friendly. Thanks again, Collin!
The price was fair and the guy was fantastic. Very polite and knowledgeable. The problem was fixed Quickly and correctly. I will use them for every plumbing issue going forward.
Collin not only got the job done but was super friendly, cleaned up after himself and gave us a few tips and tricks. Thank you Butts Plumbing!
Repair was fast and efficient. Collin called ahead to confirm the appointment, fixed and explained everything. Would highly recommend.
We were able to schedule an appointment the next day. Sam was great, fixed the issue, cleaned up and charged a fair price. We will use them again
They showed up on time and the technician was in and out in a short period of time. He cleaned up well and I felt that the price was fair. I will call them the next time I need something done.
Helpful, on time, professional, friendly - thank you!
Excellent service. Collin was friendly and professional. I definitely recommend this business.
Sam was awesome! He was friendly, professional and fixed our sink! We would definitely recommend and will call Butt's in the future.
Was on time, respectful of our house and always asked before doing anything or going anywhere. Was great at explaining everything that he was doing/that was done to help unclog our sink! Professional and quick in and out within an hour! Would recommend.
From my initial call for service, everyone was courteous, professional, and very accommodating. Colin, Butts serviceman, was friendly, informative and thorough. As senior citizens with immunocompromised issues we appreciated him following cdc guidelines while in our home. He was also mindful to clean up after himself which we greatly appreciated.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 24 | $148–$393 |
| Plumbing pipe repair | 18 | $228–$988 |
| Plumbing leak detection | 13 | $122–$454 |
| Faucet repair | 11 | $104–$324 |
| Water heater installation | 10 | $1.1k–$2.4k |
| Plumbing leak repair | 10 | $317–$1.7k |
| Faucet installation | 10 | $161–$383 |
| Toilet repair | 8 | $124–$417 |
