How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%46+25.1Reliability 24%1+0.2Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty77−2.3Momentum penalty0−10Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCOREButts Plumbing
Bay Village, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.7★ from 170 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Butts Plumbing for 8 kinds of job.
Butts Plumbing for faucet repair
Clear ✕All 11 Google reviews tagged “Faucet repair”
I am not one to write reviews much, but i had to for this and tell about my great experience. I had a leak in the housing of my shower faucet which made the shower not usable. I decided to call Butts Plumbing and it was the best decision I did. Not only were they prompt and had excellent communication, but Collin,…
Collin did an amazing job hooking up our new sink piping. Great to talk and great guy! 5 stars for sure!
We just remodeled all of our bathrooms in our home. We replaced toilets, sinks, faucets, etc. Butt’s plumbing had fantastic recommendations, their employees were outstanding and easy to work with, and the end result was beautiful! Start to finish would highly recommend!
Collin was awesome. Excellent tech skills and highly personable.
Very responsive and did a great job explaining things thoroughly. They came out on the designated day and we’re incredibly accurate with their timeframes. The serviceman was friendly and made sure everything worked properly before leaving. He even fixed something he wasn’t brought out to fix.
Highly recommend. Sam and the rest of the team were super helpful and did everything in a timely manner.
I had a list of 10 things that needed to be fixed or installed. They gave me a quote over the phone which I thought was very reasonable. The tech was friendly, knowledgeable, and efficient. Came to me if he ran into an issue, which we resolved to my satisfacation. I was more than pleased with the work performed by Butts Plumbing!
Sam is the man! Great guy and knowledgeable!
Great service and good response time. Prices are a overly inflated. Wish they would have gave me an estimate before the work. Charging $175 for a part when they go for less than $25 at the store. Learned my lesson, I will do it myself next time.
I have used Butts for years and have found them always to be responsive, perform good work and willing to stand behind their work and the products they sell.
They help me out in a pinch no one else would they were very good and took the time to help me with a leak n was an emergency they know what an emergency means not like these other pluming places that say we'll can do it in a couple days thanks a lot
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 24 | $148–$393 |
| Plumbing pipe repair | 18 | $228–$988 |
| Plumbing leak detection | 13 | $122–$454 |
| Faucet repair | 11 | $104–$324 |
| Water heater installation | 10 | $1.1k–$2.4k |
| Plumbing leak repair | 10 | $317–$1.7k |
| Faucet installation | 10 | $161–$383 |
| Toilet repair | 8 | $124–$417 |
