How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for a/c system maintenance
Clear ✕All 795 Google reviews tagged “A/C system maintenance” · showing 60
Routine fall furnace check revealed a cracked heat exchanger in our 13 year old equipment. Dzemil explained options and did a thorough analysis of our home to develop recommendations for new equipment. Dennis and team arrived as scheduled and did a great job of installing new equipment. We are very happy with results - thanks all!
The heating & cooling tech was professional and courteous he was mindful of the household and wore the appropriate shoe protection to protect the wooden floors. He gave me tips for future proofing my system due to the current seasonal changes that Michigan experiences.
Love Doug. Always a pleasure to see him. He’s the only reason I’m staying with C&C. Now it’s A.I. You don’t speak to a real person and when you do, they tell you your appt is between noon and 6pm. You’re held hostage at your home for 6hrs. It was bad enough when it was 4hrs. They’ve lost their small businesses feel. If Doug ever goes, so will I.
Another great job from C&C. Kayla did a wonderful job.
Mike L. was professional, and knowledgeable. He gave some great options, and took the time to explain and answer questions. Our visit was for a/c and furnace checkup, so I can't speak to replacement estimates, etc. Mike is coming back to do a few preventive installs soon.
Nick was efficient and polite. Your company hires the best workers. I have always been pleased with everyone who has serviced my furnace and air conditioner.
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Always do and excellent job and I was especially happy to see a young lady in the trade job.
He was kind and helpful and detailed and he made sure that it was working well and stayed the extra time that he wanted to to make sure everything was OK. He is awesome.
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
Tyler our service agent who came out to inspect and take care of my air conditioning was wonderful was kind helpful explained things about the air conditioner I didn't know can't wait to have him come back in the fall for my furnace.
Juan did an excellent job making sure that everything was working well on my a/c system .Was very friendly and quite knowledgeable. Once again very happy with C&C they always do a great job.
On time. Great service Very friendly from initial call to service tech at my home. Thank you everyone for great job.
Always thorough and respectful.
Noah was great. He checked everything even to make sure there was no leaks. Thank you for much Noah
Anthony prepped my new air conditioning system. Everything went fine-no problems. He also installed my new air filter and reset my thermostat.
Noah did an excellent job servicing the air conditioner. Great person to deal with. He is a superb addition to C & C Heating & Air Conditioning.
Excellent customer service and detail-oriented in all worked performed.
AUG 26, 2026 Today I had Michael N as my service technician. He was very well mannered and professional. He took care of my spring tune up. Today Feb 20, 2026 I had Dmezil for my tune up technician. As always this guy was great. I knew him years ago when he sold me my new air conditioner. Professional, thoughtful…
C and C always gives the best service. Very thorough and informative.
The tech was very professional and finished working in a timely manner.
Great service, professional and thorough.
Mike was very conscientious, polite and did a great job.
Very friendly and knowledgeable. Kevin did a great job. I feel like I got what I paid For with the maintenance program.
Kyle did an amazing job in tuning/repairing my a/c unit. He was prompt, professional and very knowledgeable. Great service, thanks!!!
Kayla, The Tecnician, Absolutely competently and confidentially executed all functions relative to the process directive. She explained what was done, results and answered questions. CONSUMATE FREINDLY PROFESSIONAL. THANK YOU.
Barry was the technician sent for routine maintenance, & he is competent.
very professional
I felt that Barry was very thorough, explained as he worked and was honest. That is most important to me!
Kyle called with a notice he was on his way and that was helpful. He took pictures of what he did with the AC unit and showed us the pollen buildup on our coils.That is the first time a technician did that. It helps when technicians are in your home and they're friendly and professional.
C&C Heating and Cooling is great! The finest technicians in the business. My tech Salwan is just awesome.
Barry was very experienced and patient! He took his time on explaining the furnace and A/C details. He went over every aspect on both systems. He is very knowledgeable and friendly. Thank you C & C for Barry!
Great follow up to ensure AC is working perfectly.
Michael did a good job explaining everything. Showed up on time. Courteous and professional.
Kelly was pro, quick, and knew exactly what needed to be done. Very pleased.
Routine air conditioner maintenance paid through monthly service plan. Tyler S was friendly, helpful, respectful of property and described exactly how my unit was functioning. Will hopefully be able to request him for next visit!
Excellent, thorough, efficient, and informative. I completely trust C&C to be fair and truthful about my system. Salwan was great!
I am extremely happy with this service I receive every 6 months. Also the peace of mind that if anything goes wrong I have you to help me immediaely. Siragi is amazing in all aspects.
Knowledge and politeness, Tyler explained everything before starting work.
Technician advised he was enroute. Arrived as originally scheduled. Protected his footwear when walking into and through the house. Explained the process and answered all the questions that I had. Forwarded all paperwork to my email when the job was completed.
Noah was friendly and very knowledgeable. He took the time and was patient in answering all my questions and concerns.
Kayla came to my house for my annual a/c check up. She was friendly, thorough and informative
Kevin was great! AC is working perfectly now!
Barry is an excellent representative of C & C. He was courteous, professional and informative. I’m very pleased with his service.
Bryan H was the technician and he was outstanding!!! Bryan went right to work. He was professional and polite. I've been using C & C for several years and have always had wonderful service. I would highly recommend them!!! They back up their work!
On time..knowledgeable and professional.
Have used this company since 1999 to service our heating/cooling needs. Reliable service without issues. Services are reasonably priced and technicians are friendly and informative. Highly recommend!
As always my experience with this company was fantastic. Once something goes wrong they are here within a day or two and they are thorough in their repair. Barry was great and went above and beyond in explaining everything
Professional technicians every time they come out and the customer service team is very helpful and accommodating. Would recommend them to any of my friends and family!
Today Bryan H from C and C Heating and Air Conditioning performed a furnace tune up. This is the first time Bryan performed any work at my house. (I am a long time customer ). Bryan did an excellent job, was very thorough and explained different aspects of tune up. Bryan exemplifies the quality that C&C is known for…
A/C maintenance plus change of capacitor
Great service and friendly people!! Stacey Martin
Awesome service. Gentleman was very polite, personable and professional. Just love C&C!
Great company with personable and knowledgeable staff. Kelly T great tech.
The service technician was professional and helpful and polite. Answered all my questions and did a thorough job.
First I worked with Kevin, then with Brian H and in the end it was Zack,Dylan and C , the three men did a fantastic job I was very pleased with the service. I had to buy a new furnace and air conditioning and it was a pleasant experience! Your employees are the best!
Barry was prompt, friendly, and very professional. He worked quietly and I had complete confidence that he did a thorough maintenance checkup.
MIke did a very good job
Mike was terrific! Very thorough, and explained everything to me in great detail. He saved me money, and gave me great tips on how to maintain my HVAC units in the future to keep them running efficiently. I will be specifically asking for him in the future!
Great people, great service .In the past,they installed my furnace, furnace humidifier, new a/c. I recommend them . Kayla WAS GREAT TODAY 8/3/2026 A/C working great.🙏🙏🙏
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
