How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for a/c system repair
Clear ✕All 360 Google reviews tagged “A/C system repair” · showing 120
Finally did a tune up on our furnace, winter’s coming and we wanted it to be in top notch shape. Highly recommend C&C, always top notch. Best around.
REPAIRMAN DIAGNOSED AND REPAIRED THE PROBLEM QUICKLY AND EFFICIENTLY. HE THEN CHECKED THE ENTIRE A/C SYSTEM TO MAKE SURE IT WAS RUNNING WELL.
Always do and excellent job and I was especially happy to see a young lady in the trade job.
Noah was excellent. Extremely professional and quick! He made the repair and was honest in informing me of my options and thoroughly explained the necessary steps going forward (I was not surprised that I would need future repairs or a new unit). Thank so much, Noah!
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
I am extremely pleased with the service from C&C Heating and Air Conditioning. They installed a new high efficiency furnace and air conditioner less than two years ago, so it’s was still under warranty. Unfortunately, the air conditioner stopped working during a stretch of very hot and humid weather (when else,…
On time. Great service Very friendly from initial call to service tech at my home. Thank you everyone for great job.
Dave the technician was very knowledgeable and provided outstanding customer service. Thank you Dave!!!
Very friendly, knowledgeable and helpful
Great service, professional and thorough.
Kyle did an amazing job in tuning/repairing my a/c unit. He was prompt, professional and very knowledgeable. Great service, thanks!!!
Brian was very knowledgeable and very informative. He seemed to know his business, and gave me a bunch of different options. I am going to replace my 32 year old furnace and a/c. Installation is tomorrow. Toni C was here quickly and also found the problem just as fast. Great job. Turned out to be a dirty sensor, he…
Excellent, thorough, efficient, and informative. I completely trust C&C to be fair and truthful about my system. Salwan was great!
They where Kind and Very Helpful in my time of need. Didnt rush me .. took all the time to show me and educate me what my issue was and what I could do. Thanks for everything guys!!
Kyle Didn’t mind answering questions about service or unit polite and personable. Caught a possible fire issue with a fried extension cord while looking for a outlet for vacuum. Greatly appreciate it.
great service tech very helpful and knowledgeable
Knowledge and politeness, Tyler explained everything before starting work.
Nick waa fantastic! He arrived when he said he would, he was professional, he communicated during the entire process so I understand what the issue was and how much the repair was going to cost. I felt comfortable and confident with him and would recommend C&C as a result of his service.
Kevin was great! AC is working perfectly now!
CNC Heating & Cooling made the whole process simple and stress-free. Since my daughter was at the house, everything was handled virtually, and communication was excellent. During the service, they found a part that needed immediate replacement and had it on hand, so it was fixed right away. Payment was easy since my…
As always my experience with this company was fantastic. Once something goes wrong they are here within a day or two and they are thorough in their repair. Barry was great and went above and beyond in explaining everything
Great people, excellent work!
Very thorough. Did a great job!
Kevin was great, he was informative an quick to get the problem fixed. He is a nice guy to.
They came out and fixed my ac without issue. The tech, Tyler, was a really knowledgeable and friendly young man. I highly recommend c & c!
My AC Unit was damaged by a power surge, I called a friend for a recommendation for a company, she told me to call C & C, she told me that she completely trusted them, so I made a appointment I was texted by the company with the technician name before he arrived showed up on time introduced himself, he got the…
Great service. Tyler was very polite and explained everything thoroughly. And he liked my cats. 😊
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
Tyler with C&C was awesome! He was quick but thorough, and was able to explain everything in an informative but attainable way. Absolutely recommend!
A/C wasn't blowing cold. Since we were due our regular check up we booked our A/C maintenance which revealed a blown fuse and a bad capacitor. All bad parts replaced and condenser was cleaned/hosed off dirty cooling fins. Excellent service by technician!
Brain was excellent . He was very professional ,
I had an outstanding experience with C&C, and I can't recommend them enough! My A/C was underperforming, and Tyler H came out to diagnose the issue. From the moment he arrived, he was professional, friendly, and incredibly knowledgeable. He took the time to explain exactly what was wrong, kept me informed…
The technician, Kyle, did an excellent job of quickly diagnosing and fixing the problem with the AC compressor. Many thanks.
Very knowledgeable thurally checked the furnace.
Mike was great! He gave us several options to fix the A/C unit or to replace the system. He never tried to upsell!
We lost our AC on the hottest day of the year. A C&C fantastic service tech came out the same day as our call for help and worked until late at night to get our air back on without charging us for unnecessary parts or labor as the unit was old and really needed replacing. Upon deciding to replace our unit, a…
Quick, efficient and honest. Thank you!
Noah arrived in a timely fashion, and we were notified in advance with no delays. He was very knowledgeable and efficient and solved the problem. He didn't look for more problems and upsell (like most companies) and was very honest. It was easy to schedule a service appt and you speak to a human being instead of…
Quick honest and thorough. My technician was on time and was able to do a complete diagnostic on my system, and once he found out that the broken part was still under warranty he let me know that and his diagnostic write up may getting the warranty work complete completed super easy
(Post from 2025) A/C was not cooling the house one day. Called C&C the next morning and a tech was at my door in about an hour. Brian was his name. He checked every part of the system. He explained the problem in detail in terms anyone could understand and had it fixed within a half hour. I'm sure every fix will not…
Dzemil came out after my AC had stopped working. Gave me an accurate assessment and had my system back up and running properly in no time. Nice automated systems for recording details. Will do business with again.
Technician Siraj did an outstanding job on a warranty service call. Sudden failure by a new a/c compressor, after less than two months of service, was diagnosed by him as a "fuse failure". Siraj was careful to analyze possible causes of underlying problems which would "blow" a fuse. Only when he had eliminated…
Nick was great at working on the issue and explaining the damage to our unit from the storm. Had to order parts and returning tomorrow to complete repairs.
The AC outside unit needed the fan motor replaced, Salwan thoroughly explained everything that needed to be done and my options. He took the time to make sure everything was cleaned before he left . Great job
I recently had C&C Heating & Air Conditioning perform a full system replacement for my less than 1,000 sq. ft. home, and they did an amazing job. I opted for a Carrier Comfort Series setup, specifically the 26SCA4 (1.5 Ton, 14 SEER) Air Conditioner and the 58SB0 80% 45,000 BTU Gas Furnace. Even though these are…
Nick from C&C was professional, courteous and extremely helpful. He had my AC back up and running in less than an hour. He explained the issue thoroughly and patiently, and he provided information on what I can do for my AC unit going forward. I will definitely keep using C&C.
Antonio C. was very friendly and knowledgeable. Although running late, was kept up to date on arrival. The problem was solved almost immediately. I trust C&C for all my HVAC needs.
Noah was our technician. He resolved the problem quickly. He was professional and extremely knowledgeable. Recommend him and C&C highly. No cost to us. All under warranty.
Siraj was punctual, polite and efficient. He carefully explained repairs and scheduled follow-up.
Michael, our service person, was fantastic. He explained everything to me and was very honest about what needed to be done with our furnace/air unit. Great communication by all staff.
Kevin H. was professional ,knowledgeable and informative about the job, fast too! He was polite and friendly but not pushy.
Always friendly, quick and efficient service. Thank you, Kyle!
Mike showed up within an hour on one of the hottest days of this year. I was very happy about that. He got to work and figured out why my newly installed AC quit on me. A faulty thermostat like the last thing you'd expect.
No issues
Responsive on time and very professioal. Take time to show you whats wrong and give you options. Staff so pleasant to work with. Truly caring and understanding.
Couldn’t be happier! Our AC unit was serviced quickly and the technician Tyler was friendly and extremely helpful!
C&C was great! They were able to get me scheduled really quickly and my tech Dzemil was very knowledgeable and helpful! Would definitely recommend them!
Nick and C and C heating were prompt, knowledgeable, and very thorough. They included a free follow-up to make sure everything is working correctly.
Knowledgeable, thorough, fast, courteous service at a reasonable price.
Excellent and friendly service, very fast response and Kevin did a great job explaining details and servicing my A/C fan condenser motor.
My first service call, Kevin came out because my heat wouldn't turn on (this was after Consumer Energy replaced my meter outside) To my embarrassment- the switch was off. As long as Kev was there, he did some maintenance. My 2nd visit (in less than 1 months was because my AC did not go on. Fan moving outside on…
We had you install our new A/C unit last October, but never used it until last Sunday when it started to really warm up. It never actually cooled, so we turned it off after an hour or so. I called you, and after several dead ends, Lisa got Kevin to come here around noon. After inspection, he determined that not only…
Sal at C&C is a real HVAC pro, and his troubleshooting skills matched with his ability to think outside the box to make a tricky repair to carefully remove and replace a condenser fan motor has saved the day for my family today. Air conditioner is working again.
They were great! Siraj serviced my 30 year old AC. He was friendly, thorough and professional. They earned my 5 star review in all ways.
Kayla was very professional and friendly. She diagnosed the problem quickly and was able to get our A/C working as it should. I would highly recommend C & C and will be using their services from now on!
June 8 2026 As I've said repeatedly, Sal is the best tech person and; exceptionally knowledgeable. I only hope his employer realizes how valuable he is and how extremely fortunate C&C is to have Sal as an employee. I trust nobody else with any decisions related to A/C and heating, but Sal. June 4 Sal is an expert…
Very courtersy very knowledgeable friendly and prompt
We have used these folks a few times now over the years, and they’ve been wonderful. Quick turn around on bookings (including last summer when it was 90+ degrees and our A/C stopped working!), friendly and efficient technicians, no trying to upsell anything. Everything you could want in your HVAC and AC needs.
tech came in serviced air conditioner and checked all filters . Returned everything back to original settings. Excellent job and explained everything so I would know what he did. Very through.muchael nwas a very nice young man.
When my central air went out I called C&C for service and the service tech clearly explained that my aged unit may not be worth repairing. A sales person then came the same day and provided me many options for a new unit. I decided to get a new unit instead of trying to repair the old one. Two days later the…
Sal was very helpful and explained everything. Will ask for him in the future. Installation went well and new thermostat was explained.
I have called on C&C for years. I won’t call anyone else. Very professional and responsive.
Obtained a second opinion on AC system after an unsatisfactory experience with a different company. Excellent, detailed inspection and explanation of deficiencies and resulting problems without high pressure by Barry. Patiently answered all our questions with understandable explanations, in a professional manner.…
Sal did a very good job, including explaining everything that he was going to do.
Quick response, tech was professional and charges very reasonable.
Mike provided exceptional service from start to finish. He treated us with the utmost respect, clearly explained our options for repairing/replacing our AC, and helped us make the best decision for our situation. His professionalism, knowledge, and attention to detail truly stood out. We greatly appreciated his…
my tech was fantastic found a issue and fixed it quickly i highly recommend C & C. I have used them for 18 years.
We had a new furnace and central furnace installed late September of 2025, on memorial day we went to turn on our A/C.. nothing ! Our unit didn't even turn on! We weren't happy to say the least, slept very lil that night in our 1st Michigan summer night called the office and Sal was out in a few hours. He assesed…
My air went out the night before they were the only place I could get to come out same day when the service tech Douglas T showed up he was professional and repaired my issue fast couldn’t have asked for better service
Tyler H was professional, knowledgeable, and patient with my questions. He explained everything clearly during the troubleshooting and resolved our issue with our AC quickly. I'm extremely grateful and will recommend C&C and Tyler whenever possible.
Tyler was excellent, he went through the proper steps and eventually diagnosed and solved a diffecult problem with out air conditioning.
Antonio did a great job of diagnosing our A/C problem.
Kyle was very friendly and helpful. Quick to arrive and diagnose.
We’ve had the pleasure of dealing with Siraj A few times now. He is always so polite and professional. A great representation of the company for you guys.
I'm glad you sent Siros. He obviously has much experience with what he worked on. He was very helpfull when I asked him 2 questions regarding my furance. Hope that if I have any other issues regarding A.C. or furnace you'll send him, such a nice man.
Having an older furnace, I feel C&C has my back. Update 4/20/26 - furnace went out over the weekend and we had cold snap, below freezing. Called Monday morning and Noah came out that afternoon. I’d give him 7/5 stars if I could. The blown low voltage fuse was easy to find, but the cause up that fuse blowing,…
A true professional, we were very pleased with his work and rest of the crew
Mike was great. He clearly explained the issue and resolution. I also appreciate him acknowledging our dogs because of course they think all visitors are here for them. 🙂 This is our 2nd time using C&C for our HVAC needs. We will continue to be repeat customers.
Excellent technician. Timely arrived and completed work.
We have had nothing but outstanding customer service from C & C! I highly recommend them. From the initial phone call to the service visit, every employee has been top notch.
Sal is an amazing technician. He has been to my home a few times and is very professional and offers great advice, especially during this cold winter, on how to improve heat distribution. Explains any repair. Showed me how to make sure my Humidifier was working properly. C&C is the best !! I recommend to all my neighbors. Thank you !!
Professional, informative, reasonably priced. Barry was a pleasure to work with, thorough, professional and genuine. I had questions, to better understand my systems, and he was patient and explained well.
Fast and efficient. Great experience.
Kayleigh was very nice and professional.
It started with C&C installing a new furnace and now I rely on them for all my HVAC needs! Always prompt and professional, great value, and friendly technicians. Edit: Also got a new water heater with them! Once again excellent and friendly service!
He clean the vent on A/C on the outside unit He did a good job But might need new A/C Conditioning next year and Furance I can't pay it this year
Noah was a very cordial young man who did a fine job and was very informative!
Kevin did a great job of getting my AC up and running properly. He was thorough and explained the job easily. Very professional.
Mike knew what he was doing, did a thorough job, and offered options for long term repair.
Outstanding company. They provide appointment reminders, when the serviceman is on the way, time of arrival, and even a picture of the serviceman with his picture and a short bio. Every service company should model their business after C&C's. Most recent service was the installation of a new hot water heater. The…
Noah S is a very knowledgeable, friendly gentleman. An EXCELLENT people person that knows his trade. I will request him for any service from C & C
C&C was here to complete my furnace annual check-up. Siraj did a great job. He arrived within the set appointment time. He was through and effective with the inspection. No parts needed and the system was running to manufacturer’s specifications. I have never had a poor experience with the folks at C&C. I will…
C & C has always been very professional and perform services as expected. Our service tech, Dave was excellent! Highly recommend!
Ken did a good job and explained how to prevent a recurrence of our problem. He went further by carefully explaining how to maximize the A/C system's performance.
Mike was extremely knowledgeable, fast, and informative. I not only received great service, but also learned about my system. I would absolutely recommend to a friend and I will be returning as a customer for any HVAC needs in the future.
The technician was very nice and knowledgeable
Chris from C&C did a great job! Very thorough explanations and never tried to sell me more than I needed. Highly recommend!
Our air conditioning unit outside the house was not even three years old, and Kevin was able to find the problem (electrical) and fix it quickly, all under warranty. He changed our filter, too, and even took the old filter out to the trash for me. :) That's customer service above and beyond what is required—and he…
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
Tony is very knowledgeable and professional! Good job!
Reliable, on-time service; tech was knowledgeable and efficient
Our service tech Dzemil was very polite, and informative of what was going on with the A/C. Explained it very thoroughly and gave the best recommendations for what my situation called for. Very pleased with the company and him and will be reaching out to them moving forward with any HVAC needs.
Siraj did a great job!
Chris S. did a great job fixing our AC. He was very pleasant and answered all of our questions. He definitely knows what he's doing. Thank you so much for coming out on this hot day to fix our AC. Highly recommended!
I called for an AC repair and a quote for a new HVAC system. They sent Dzemil out to help me with both. He is an excellent technician and salesman. He is very knowledgeable all around. He got my current AC working till the new one gets installed. He was able to answer every question I had. I definitely would…
Dave L. has been our regular C&C technician for years. It's always a pleasure to deal with him; he is prompt, courteous, and explains clearly what his recommendations are and why he is making them. He has suggested ways to save us money, by modifying our service plan and by taking steps to improve our energy…
The technician who took care of my A/C problem arrived on time as scheduled. He reviewed the A/C unit and proposed and exlained multiple solutions to get my AC working properly. The technician explained the pupose behind all the testing to support the proposed options. The technician also suggested some tasks…
Dennis and crew were great!! Thank you!!
Christian was amazing. My AC stopped blowing cold air and I found ice building up on the outdoor and indoor unit with water leaking on the floor. I have a 2 month and 2 year old - I was originally scheduled a few days out but received a call back that they could squeeze me in the next morning! The tech arrived first…
Kelly provided great maintenance service and repair of my AC unit. She also demonstrated how to rinse of outside of the unit to properly remove unwanted debris and left the AC unit completely clean. Overall great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
